Patient Access Representative, Full time Days (9:30am-6:00pm)

Requirements

• Registration of patients presenting for visits
• Processing patient co-payments, co-insurance, deductibles, and balances due
• Completing the Medicare Secondary Payer Questionnaire for each patient
• Instructing patients and obtaining signatures on consent forms, financial forms, and other documents required by the clinical department
• Counseling patients regarding non-covered services
• Responding to patient concerns and potential patient safety issues
• Assuring a neat, orderly registration desk and patient waiting area
• Initiating patient scheduling activities
• Utilizing a variety of information sources to schedule, reschedule, and cancel patient appointments
• Establishing working relationships with staff of assigned clinical departments
• Ensuring all required key patient scheduling and registration information is captured and verified
• Identifying and communicating to Patient Access management issues that may impact the timeliness and accuracy of patient appointments and subsequent patient care

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan