Patient Access Representative I Dermatology, Brunswick

University hospitals
Fairlawn, OH
Category Healthcare
Job Description
The Patient Access Representative serves as the first point of contact for all patients and their families, ensuring accuracy of demographic, insurance, payment and other vital patient information.

Requirements

  • High School Equivalent / GED
  • 1+ years Customer Service
  • Exceptional communication skills
  • Ability to juggle and prioritize multiple responsibilities
  • Strong organizational skills
  • Problem-solving skills
  • Attention to detail
  • Compassion to help patients and caregivers
  • Understanding of the importance of confidentiality
  • Basic knowledge of electronic health records and basic medical terminology
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