Patient Access Representative

BayMark Health Services
Attleboro, MA
Category Healthcare
Job Description
Health Care Resource Center is looking for a hard-working and conscientious Patient Access Representative / Patient Account Representative to perform various administrative tasks with a keen eye for detail. The role is responsible for patient billing, verification of invoice information, maintenance of third party billing records, and resolution of a variety of problems.

Requirements

  • High school diploma or equivalent with at least 2 years' prior experience in a medical office setting
  • 2-4 years' experience with Medicaid and PAC and commercial insurance (preferred)
  • Excellent customer service skills and professional public presentation skills, including telephone etiquette
  • Knowledge of medical insurance claims procedures, documentation and records maintenance
  • Knowledge of medical billing procedures, gather and compile data into reports
  • Proficient in basic PC skills. Microsoft Word and Excel preferred
  • Ability to communicate effectively, both orally and in writing
  • Self-directed with the ability to work with little supervision
  • Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers
  • Ability to work with a diverse population, manage stressful situations and exhibit excellent customer service skills

Benefits

  • 401K match
  • Medical, Dental, Vision Insurance
  • Voluntary Worksite Benefits (i.e., Accidental Injury)
  • Company paid Short & Long Term Disability
  • Company paid Basic Life Insurance
  • Paid Time Off
  • Bereavement Leave
  • Flexible Sick Time
  • Employee Referral Program
  • BayMark Perks Program
  • Jury Duty & Witness Duty Leave
  • BayMark University Learning
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