Peer Coach

Samaritan Daytop Village
Bronx, NY
Category Human Resources
Job Description
Samaritan Daytop Village is seeking empathetic Peer Coaches to join their Behavioral Health Call Center team. The role focuses on providing support and encouragement to individuals seeking mental health or substance use recovery. The position is part of the agency's mission to serve over 33,000 New Yorkers annually.

Requirements

  • Answer inbound calls and provide peer-to-peer support.
  • Share personal recovery experiences to inspire hope.
  • Listen actively, validate feelings, and encourage recovery options.
  • Assist in identifying and connecting with community resources.
  • Establish a trusting relationship based on unconditional positive regard.
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