Personal Care Boarding Home (PCBH) Administrator
Job Description
Schedule: Monday - Friday 9:00 am - 5:00 pm (occasional after hours/weekends)
Location: Aston, PA
Pay Rate: $55,000 - $60,000 (based on experience)
PRIMARY JOB FUNCTION(S):
Manage all psycho-social services for behavioral health clients.
Effectively implement program goals regarding service delivery.
Maintain adequate staffing to ensure efficient and quality services and the maintenance of program needs.
Provide direct supervision to program staff, individually and group-based, on a regular basis.
Maintain 24-hour availability to program staff and management for emergency consultation.
Provide back-up supervisory support to other programs, as needed.
Provide direct service to clients as needed.
Ensure all program services are compliant with recovery principles and cultural competency principles.
Provide staff and clients with information regarding access to community resources, facilitating access as necessary. Make prompt referrals to appropriate levels of care when the program is unable to handle client needs or in crisis situations.
Supervisor direct service staff in a psychosocial service program.
Demonstrate knowledge of the basic principles and aims of counseling.
Maintain effectiveness in providing all authorized client services and providing supporting documentation for re-authorizations, as necessary, in a timely manner.
Obtain and submit timecards, billing forms, and all necessary clinical documentation from all staff on the established schedule. Verify the accuracy of all payroll and billing documentation prior to submission. Submit only valid and reasonable program expense reimbursement requests in a timely manner.
Interface with the Accounting Department, as needed, to resolve billing problems that require program intervention. Ensure that program service delivery and program operating costs are within budgeted parameters. Monitor program spending and minimize all unnecessary program costs.
Monitor an inventory of all program equipment, furnishings, and other property; reporting any need for replacement or repair in a timely manner.
Oversee the full provision of clinically indicated services.
Maintain program in full compliance with all applicable licensing standards, contractual requirements and all agency policies. Assist supervisor in evaluating program effectiveness and developing annual program plan.
Demonstrate knowledge of the standards and ethical principles of the best practice of the behavioral healthcare relevant to their program.
Maintain documentation of program compliance with Performance Improvement indicators, census and other utilization data. Assist supervisor in evaluating program effectiveness and developing annual program plan. Maintain documentation of program compliance with Performance Improvement indicators, census and other utilization data.
Maintain effective and efficient communication with direct supervisor. Report to direct supervisor, and other administrative staff as required, in a timely and comprehensive manner.
Conduct regular program staff meetings and continual evaluation of program and develop strategies to implement performance improvement activities as indicated.
Report incidents through the incident management system in a timely and effective manner.
Maintain professional relationships with clients, payers and community support service representatives and agencies. Participate in interagency meetings and represent the agency in an effective and professional manner.
Collect outcome data and assess efficacy of program services.
Provide direct supervisor and the corporate office with a preliminary response to client complaints/grievances.
Communicate HR-approved personnel disciplinary actions, as necessary, consistent with agency personnel policy.
Maintain effectiveness in providing all authorized client services and providing supporting documentation for re-authorizations, as necessary, in a timely manner.
SECONDARY FUNCTION(S):
Perform other duties as assigned.
REQUIREMENTS:
Experience and/or Education:
Bachelor’s Degree in a behavioral health discipline and four years of experience in the behavioral health field with at least one year of supervisory experience. OR Master’s Degree in a behavioral health discipline and two years of experience in the behavioral health field with some supervisory experience.
Qualifications:
Valid driver’s license with clear driving record.
Clearances:
Pennsylvania Act 33 clearance.
Pennsylvania Act 34 clearance.
Verification that employee is not on any Medicaid/Medicare Exclusion list.
Physical requirements:
Ability to communicate on telephone
Ability to safely drive a motor vehicle
Ability to sit for long periods of time
Ability to go up and down stairs
Ability to operate machinery without posing a safety hazard to self or others
Ability to lift 20 pounds
Ability to obtain certification in CPR/First Aid
NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified under Education and Experience.
What’s in it for you?
Total Rewards (For Full-Time Employees = >30 hours/week):
Competitive Pay
Medical, Dental, and Vision Insurance
Tuition Reimbursement options
Flexible Spending Accounts (Health, Dependent, and Transportation)
Life Insurance
Disability Insurance
Paid Time Off
403(b) with Employer Match
Employee Recognition Programs
Employee Referral Bonus opportunities
Discounts through “Tickets at Work”
And More!
Want to learn more?
To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.
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