Principal Site Reliability Engineer

Fortinet
Santa Clara, CA
Category Engineering
Job Description
At Fortinet, we strive to provide a supportive, collaborative environment where people are empowered to do the best work of their careers. Our team members enjoy solving complex problems, and obsess over getting the details right. We love what we do and are proud of our work to secure clouds and container environments for thousands of b2b customers worldwide.

Requirements

  • Architect and implement advanced automation strategies to maximize operational efficiency and minimize toil across the FortiCNAPP platform.
  • Lead the design, development, and enhancement of infrastructure systems to ensure world-class scalability, resiliency, and performance.
  • Proactively identify and resolve complex, systemic issues through innovative automation, tooling, and architectural solutions, preventing customer-facing incidents.
  • Drive the evolution of monitoring, instrumentation, and observability systems to anticipate and mitigate scalability and reliability risks before they impact customers.
  • Champion company-wide adoption of reliability best practices, establishing key metrics, SLAs, and milestones to embed scalability and resiliency into all engineering processes.
  • Collaborate with cross-functional teams to define and implement industry-leading practices for infrastructure, deployment, and operational workflows.
  • Provide technical leadership and mentorship to engineering and operations teams, fostering a culture of reliability, automation, and continuous improvement.
  • Lead incident response and post-mortem processes, driving root cause analysis and implementing preventive measures.
  • Participate in an on-call rotation, serving as an escalation point for complex issues and guiding the team through critical incidents.
  • Influence strategic technology decisions, evaluating and integrating cutting-edge tools, services, and methodologies to enhance platform reliability.

Benefits

  • Medical, dental, vision, life and disability insurance
  • 401(k)
  • 11 paid holidays
  • Vacation time
  • Sick time
  • Comprehensive leave program
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