Project Manager - Customer Onboarding

Sangoma
Any Location, TX
Remote
Job Description
Sangoma is seeking a Project Manager for Customer Onboarding to lead the implementation of our solutions for new clients. In this role, you will be responsible for ensuring a smooth transition for customers as they integrate our communication systems into their operations.

Requirements

  • 3-5 years of experience managing customer onboarding or similar projects in a telecommunication or SaaS environment
  • Demonstrated experience with packaged application software implementation practices
  • Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment
  • Strong understanding of project management methodologies, tools, and software (e.g., Jira, Microsoft Project)
  • Exceptional communication skills, both verbal and written, with the ability to effectively convey information to technical and non-technical audiences
  • Strong problem-solving skills and a customer-centric approach to project management
  • Experience in VoIP or telecommunications is a must
  • Ability to work collaboratively in a team environment and manage stakeholder relationships
  • Certification in Project Management (PMP, CAPM, or equivalent) is a plus
  • General working knowledge of Network technologies

Benefits

  • Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
  • Matching 401K program - 100% match on 4%
  • Employee Stock Purchase Plan after one year of service
  • Flexible Time Off & Company Holidays
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