Project Supervisor - Hospital A/R - PFS - Revenue Cycle

Guidehouse
San Marcos, CA
Category Healthcare
Job Description
The Project Supervisor - Hospital A/R - PFS - Revenue Cycle is responsible for overseeing the daily operations of a project and managing project staff. The role requires strong leadership and management skills, as well as the ability to develop and implement business processes and meet or exceed revenue goals.

Requirements

  • Strong Leadership and Management Skills
  • Client Contact and Interaction
  • Possess Interpersonal, Organizational, delegation and Analytical Skills
  • Monitor and ensure team member Compliance with State and Federal Laws and Guidelines
  • Coordinate and conduct interviewing of potential new hires and bring recommendations to Operations Manager
  • Training of new Team Members
  • On-going training and mentoring of Team Members
  • Complete monthly account reviews for each patient account representative on the project
  • Ensure Team Member and project compliance with HIPAA standards
  • Receives and reviews client project reports generated from supervised Team Members
  • Monitor and ensure all staff member’s compliance with Company/Client standards
  • Monitor Team Member phone calls for adherence to client and Company/client expectations
  • Monitor Team Member attendance and punctuality
  • Communicate Team Member non-compliance with Operations Manager
  • Conduct disciplinary counseling including performance improvement plans as required
  • Complete annual evaluation of staff
  • Take “supervisor” calls when a Team Member needs assistance with a patient or account work
  • Complete all assigned projects in a timely manner
  • Assist all staff members with their questions in the absence of their Project Supervisor
  • Meet or exceed revenue goal for project
  • Conduct weekly team meetings to ensure the on-going understanding of client and company expectations
  • Monitor and ensure Team Members meet or exceed established productivity goals
  • Complete, reviews and approves monthly client invoices for accuracy
  • Identify and communicate trends and issues to Operations Manager & Client
  • Works with management in developing policies
  • Promote teamwork and a positive work environment

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
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