Reception

Hendrick Automotive Group
Charlotte, NC
Category Customer Service
Job Description
Responsible for answering and directing incoming phone calls, greeting customers, and maintaining a clean and organized work area.

Requirements

  • Answer incoming calls in a courteous and professional manner
  • Take accurate messages
  • Direct calls to the appropriate department or person
  • Maintain CSI at or above company standards
  • Maintain an organized, clean and safe work area
  • Participate in required training
  • Record all hours worked accurately in company timekeeping system
  • Follow Safeguards rules and regulations
  • Demonstrate the Company's Core Values
  • Comply with Company policies and procedures
  • Observe all Federal, State, Local and Company safety rules and regulations in the performance of duties
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