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Retail Parts Pro
WORLDPAC
Any Location, WI
Category
Customer Service
Apply for Job
Job Description
We are an Equal Opportunity Employer and are seeking a Retail Parts Pro to support advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge and part knowledge.
Requirements
Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
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