Retail Parts Pro

WORLDPAC
Any Location, MO
Category Retail
Job Description
We are seeking a Retail Parts Pro to provide expert-level sales and support to DIY customers. The role requires advanced knowledge of store systems, automotive systems, and parts knowledge. The ideal candidate will have 3-5 years of prior automotive parts experience and a proven sales ability.

Requirements

  • Provide GAS2 selling experience for DIY customer visits and phone calls
  • Achieve personal / store sales goals and service objectives
  • Manage DIY services including battery installation, testing, wiper installs, etc.
  • Ensure high standards of customer service and store appearance standards
  • Key holder responsibilities (task assignment and completion, safety, open/close duties)
  • Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
  • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
  • Provide DIY services including battery installation, testing, wiper installs, etc.
  • ASE P2 certified or ASE ready equivalent
  • Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
  • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
  • Understand and execute instructions furnished in written, oral, or diagram form
  • Successfully complete the Parts Knowledge Assessment
  • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Use Microsoft software effectively (Word, Excel required)
  • Strong organizational skills
  • Ability to work an assortment of days, evenings, and weekends as needed

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Paid time off
  • Holidays off
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