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Security Incident Response Analyst
Five9
Any Location, CA
Category
Information Technology
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Job Description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Requirements
Participate in and lead incident response efforts, from triage to remediation.
Develop and maintain detection rules, ensuring alerts are high-quality and actionable.
Perform detection tuning based on threat intelligence, use cases, and incident learnings.
Build and maintain SOAR playbooks to streamline and automate key workflows.
Contribute to the continuous improvement of SOC processes, tooling, and documentation.
Benefits
Health, dental, and vision coverage
Short & Long-Term Disability
Basic Life Insurance
401k saving plan with employer matching
Access to an innovative mental health support platform
Generous employee stock purchase plan
Paid Time Off
Company paid holidays
Paid volunteer hours
12 weeks paid parental leave
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