Security Incident Response Analyst

Five9
Any Location, CA
Job Description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Requirements

  • Participate in and lead incident response efforts, from triage to remediation.
  • Develop and maintain detection rules, ensuring alerts are high-quality and actionable.
  • Perform detection tuning based on threat intelligence, use cases, and incident learnings.
  • Build and maintain SOAR playbooks to streamline and automate key workflows.
  • Contribute to the continuous improvement of SOC processes, tooling, and documentation.

Benefits

  • Health, dental, and vision coverage
  • Short & Long-Term Disability
  • Basic Life Insurance
  • 401k saving plan with employer matching
  • Access to an innovative mental health support platform
  • Generous employee stock purchase plan
  • Paid Time Off
  • Company paid holidays
  • Paid volunteer hours
  • 12 weeks paid parental leave
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