Senior Account Administrator
Job Description
OVERVIEW
Alera Group is seeking a Senior
Account Administrator
to join their Employee Benefits Health and Welfare team. This person must excel in providing the best-in-class service, while working collaboratively with the Account Managers, Executives and Consultants.
Alera Group
was
founded
in 2017
and has grown to become the 14
th
largest broker of US business
.
We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services.
With
a network of
offices nationwide,
our commitment to
collaborat
ion
allows us
to
offer
national
resources
combined with local service.
RESPONSIBILITIES
Assist with all aspects of the placement and service of employee benefits for Alera Group clients, including but not limited to:
Work with vendor/carriers/providers and/or other external partner, as appropriate, to resolve claims and other benefit-related issues.
Handles all in-force client service issues and processing requests.
Explains administrative processes for employee enrollment/change/terminations using correct carrier forms.
Update benefits client portal websites (as requested).
Assists with audits, required filings and other compliance related initiatives.
Coordinate the annual Open Enrollment process.
Retrieve & coordinate the data collection and submission of claims reporting & information to partner vendors.
Remain current on legislative updates affecting the benefits function to ensure regulatory compliance.
Assists with related special projects as required.
Performs other related duties as assigned by management.
QUALIFICATIONS
3 - 4 Years Experience.
College degree preferred but not required; Experience equivalent considered.
Customer Service oriented.
Knowledge of health and welfare employee benefits and ACA requirements.
Ability to work with others at all levels both internally and externally in a professional manner.
Ability to be highly organized & detail oriented in a fast-paced environment.
Proficiency in MS Office Suite (Outlook and Excel proficiency required).
Experience with Zywave products such as BrokerageBuilder preferred.
Enjoy working in, and actively helps to support and cultivate, a collaborative team atmosphere.
Ability to multi-task and shift priorities as necessary.
ADDITIONAL INFORMATION
Alera Group
offer
s
comprehensive benefits to
our colleagues
, including medical, dental, life
and disability
insurance, 401k,
generous
paid time off and much more.
We're
an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
, or any other
protected class
.
If
you're
a California resident, please read the
California Consumer Privacy Act
prior to applying.
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#LI-
Hybrid
Location Type
Hybrid