Job Description
OVERVIEW
Alera Group is looking for a Senior Account Manager - Employee Benefits Health and Welfare. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!
Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
RESPONSIBILITIES
The Account Manager coordinates the placement and service of employee benefits for Alera Group clients. This position is client-facing and leverages competencies and advanced knowledge of group employee benefits insurance services, HR administrative functions and plan design to best service clients. Primary responsibilities include, but not limited to:
Account management including escalated claim research and resolution
Daily communication with internal and external clients
New group implementation, coordinate internally and set up external vendors, including, but not limited to Medical, Dental, Vision, Life, Disability, Worksite, COBRA, HSA, FSA, HRA, LOAs, FMLA services
Client liaison, problem solving
Project implementation and completion
Review and interpret documents and contracts
Employee education, conduct meetings, and employee communication materials
Lead the required peer-review of employee communications material
Conduct employee education recordings, webinars as needed
Work efficiently in a fast-paced environment with many demands
Ability to multi-task
Organizational skills, prioritizing, and meet deadlines
Be proficient in Microsoft Office applications
Attend training sessions to stay updated on product, regulation, or policy changes
Have strong analytical and problem-solving skills
Strong verbal and written communication skills
Build internal and external relationships
QUALIFICATIONS
Undergraduate college degree preferred; or experience equivalent considered
Life and Health Insurance State License – required
Insurance carrier, benefits administration, and/or insurance brokerage experience required.
Intermediate to advanced knowledge of the following:
Fully-insured and Self-funding health plans
Wellness programs, dental, life, short- and long-term disability
Regulatory environment of employee benefit plans
Ability to establish priorities, work independently and proceed with objectives with little or no supervision
Computer skills with proficiency in Word, Excel and PowerPoint including strong proficiency in verifying financial spreadsheets
ADDITIONAL INFORMATION
This job is fully remote.
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
Where required (including remote): Salary range is $95K to $105K per year.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our
Privacy Policy
to understand
what personal information we may collect and use as part of your application process.
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Location Type
Remote