Senior Analyst, CE | Growth and Transformation

Red Ventures
New York, NC
Job Description
Our Growth and Transformation team is looking for a Senior Analyst to work with RV business leaders and interact with various disciplines to optimize visitor behavior and performance. The role requires operating out of the Charlotte, NC area on a hybrid schedule.

Requirements

  • 3+ years of experience with a proven track record of success in Customer Experience or Digital Operations
  • Experience in leading a team and developing talent through coaching, mentorship and direct management
  • Strong in data manipulation & analysis using Excel
  • Strong in SQL (Redshift preferred) and data visualization tools (Tableau, Looker, etc)...
  • Strong understanding of statistical significance and robust test analysis
  • Experience synthesizing data into actionable insights, building product roadmaps, and communicating recommendations to all levels of leadership
  • Strong team player with ability to communicate effectively across functional teams
  • Excellent organizational and communication skills
  • Passionate about understanding customer behavior and improving the quality of interactions
  • Desire to work hands-on in an entrepreneurial, performance-based, analytically driven, and fast-paced environment

Benefits

  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program
  • Flexible Paid Time Off (PTO)
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