Senior Customer Service Representative (QA)

Simple Technology Solutions
El Paso, TX
Job Description
Simple Technology Solutions is looking for a Senior Customer Service Representative (QA) to add to their team. The role involves supervising and supporting Customer Service Representatives, conducting quality assurance reviews, and ensuring adherence to federal standards.

Requirements

  • US Citizenship is required
  • BS degree + 5 years' related experience OR HS diploma + 9 years' related experience
  • Bilingual English/Spanish preferred
  • Ability to obtain DHS Public Trust (active DHS clearance preferred)

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
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