Senior Customer Success Manager

Crusoe
San Francisco, CA
Category Engineering
Job Description
Crusoe is seeking a Senior Customer Success Manager to drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure. The role involves developing and maintaining strong customer relationships, providing technical guidance and support, and staying up-to-date with industry trends and technical advancements.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field
  • Proven experience in customer success, technical account management, or a similar role in a technology-driven environment
  • Strong technical foundation in cloud computing platforms, AI, and ML technologies
  • Excellent interpersonal, communication, and presentation skills
  • Demonstrated ability to build relationships at all levels within an organization

Benefits

  • Hybrid work schedule
  • Industry competitive pay
  • Restricted Stock Units in a fast growing, well-funded technology company
  • Health insurance package options
  • Employer contributions to HSA accounts
  • Paid Parental Leave
  • Paid life insurance, short-term and long-term disability
  • Teladoc
  • Pet-friendly offices
  • 401(k) with a 100% match up to 4% of salary
  • Generous paid time off and holiday schedule
  • Cell phone reimbursement
  • Tuition reimbursement
  • Subscription to the Calm app
  • Company paid commuter benefit; $200 per pay period
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