Senior Software Engineer II

Talkdesk 2
Seattle, WA
Category Data Analyst
Job Description
Talkdesk is a cloud contact center leader redefining customer experience with AI. They are seeking a Senior Software Engineer II to join their AI engineering team, contributing to a globally recognized organization. The role involves developing and delivering a data foundation system and AI agent platform, collaborating with cross-functional teams, and ensuring technical quality and scalability.

Requirements

  • Develop and deliver a cloud-based data foundation system and AI agent platform.
  • Leverage AI/ML models, apply prompt engineering, and conduct data analysis.
  • Collaborate with data scientists, software engineers, product managers, and business stakeholders.
  • Ensure alignment with technical design and overall technology roadmap.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Employee Assistance Program (EAP)
  • 401(k) plan
  • Paid Time Off
  • Paid Holidays
  • Paid Sick Leave
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