Senior Solution Architect, Professional Services

Talkdesk 2
Palo Alto, CA
Job Description
Talkdesk is seeking a Senior Solution Architect to design end-to-end solutions for enterprise clients. The role involves deep client understanding, collaboration with internal teams, and providing best practices to build confidence in their Talkdesk journey. The company focuses on redefining the customer experience and values inclusivity and a diverse culture.

Requirements

  • Lead scoping and discovery sessions with sales and enterprise client teams.
  • Engage with global enterprise clients to architect solutions.
  • Translate complex product or solution requirements into easy-to-understand solutions.
  • Manage and deliver IT projects for enterprise companies.
  • Partner closely with product, implementation, and sales teams.

Benefits

  • Health Insurance
  • Retirement Benefits
  • Paid Time Off
  • Paid Holidays
  • Paid Sick Leave
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