Service Writer I

Cox Enterprises
Allentown, PA
Category Operations
Job Description
Cox Automotive is hiring a Service Writer I to support the future growth of the company at this location. The successful candidate will assist service customers with vehicle repairs and maintenance services, provide cost estimates, and communicate with customers via email, fax, or phone.

Requirements

  • High School Diploma/GED and 3 years' experience in a related field
  • Strong verbal and written communication, along with listening skills
  • Familiarity with Karmak, ADP, Reynold, RO Writer or similar programs
  • Strong computer and Windows office suite skillset, and the ability to learn new platforms
  • General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations
  • Demonstrated ability to multi-task and apply initiative
  • Positive attitude, good instincts, and self-motivation
  • Excellent organizational skills and the ability to balance a variety of tasks

Benefits

  • Minimum of 6.67 hours of paid time off every month
  • Seven paid holidays throughout the calendar year
  • Bereavement leave
  • Time off to vote
  • Jury duty leave
  • Volunteer time off
  • Military leave
  • Parental leave
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