Solutions Engineer

Talkdesk 2
Chicago, IL
Category Consulting
Job Description
Talkdesk is seeking a Solutions Engineer to understand the specific needs of healthcare organizations and provide business-driven consulting to both prospective and existing customers. This role focuses on leveraging Talkdesk's AI-powered Contact Center and CX solutions to drive revenue opportunities and expand market share. The ideal candidate will have a deep understanding of healthcare environments and a passion for transforming customer experiences.

Requirements

  • Conduct research and understand customer needs.
  • Deliver compelling presentations and demonstrations.
  • Manage customer pilots and POCs.
  • Work closely with product management and engineering teams.
  • Offer healthcare-centric expertise.

Benefits

  • Medical, Dental, Vision, Life and Disability Insurance
  • Employee Assistance Program (EAP)
  • 401(k) plan
  • Paid Time Off
  • Paid Holidays
  • Paid Sick Leave
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