Sr. Technical Account Manager

Contentstack
Any Location, US
Remote
Job Description
Contentstack is seeking a dynamic Sr. Technical Account Manager to lead their global TAM team and drive customer success. The role focuses on fostering strong partnerships, delivering top-tier technical guidance, and ensuring clients maximize the value of the platform by ensuring seamless solutions. This position requires a customer-centric and proactive individual.

Requirements

  • 8-12 years in technical account management, customer success, or related fields.
  • Strong technical background in cloud platforms, content management systems, or similar.
  • Proven experience resolving complex technical challenges.
  • Demonstrated success with large-scale enterprise customers.
  • Strategic thinker with a customer-centric mindset.
  • Excellent communication and negotiation skills.
  • Ability to thrive in a fast-paced environment and adapt to organizational needs.
  • Strong conflict resolution and problem-solving skills.
  • Process-driven with keen attention to detail.

Benefits

  • Interesting Work
  • Tribe Vibe
  • Bragging Rights
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