Subscriber Engagement Associate

Financial Times
New York, NY
Category Marketing
Job Description
The Financial Times is seeking a Subscriber Engagement Associate to deliver a personalized, interactive, premium experience for trialists and subscribers, while integrating customer insights across the department.

Requirements

  • Some customer-facing experience
  • Strong ability to build customer rapport and engage them in navigating digital products
  • Curious approach with confident, skilled questioning and active listening
  • Time management skills and ability to meet regular deadlines
  • Excellent verbal and written communication skills
  • A genuine passion for delivering outstanding customer experiences

Benefits

  • Annual leave
  • Health coverage
  • 401k and company match
  • Inclusive parental leave packages
  • Subsidised gym memberships
  • Opportunities to give back to the community
]]>