Supervisor, Contact Center Operations

Centene Corporation
Any Location, IL
Category Operations
Remote
Job Description
As a Supervisor, Contact Center Operations at Centene, you will oversee and offer guidance around current contact center operational processes, support contact center staff, and ensure customer satisfaction, compliance, and standards. You will also provide training and coaching to direct reports, collaborate with training teams, and perform other duties as assigned.

Requirements

  • Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
  • Requires a Bachelor's degree and 4+ years of related experience
  • Complies with all policies and standards

Benefits

  • Competitive pay
  • Health insurance
  • 401K and stock purchase plans
  • Tuition reimbursement
  • Paid time off plus holidays
  • Flexible work schedule
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