Supervisor, Customer Solutions (Institutions)

Parts Town
Fort Wayne, IN
Category Customer Service
Job Description
We're looking for a Supervisor, Customer Solutions to shape the experience of each Parts Town customer. The role involves managing the Customer Solutions team workflow, coaching team members, and collaborating with customers and manufacturers to find solutions.

Requirements

  • At least 1 year of mentorship, Team Lead, or Supervisor experience
  • Stellar organizational skills and intermediate computer skills
  • Ability to thrive in a fast-paced environment

Benefits

  • Hybrid work schedule
  • Team member appreciation events and recognition programs
  • Volunteer opportunities
  • Monthly IT stipend
  • Casual dress code
  • On-demand pay options
  • Health insurance
  • 401k/401k match
  • Employee assistance programs
  • Paid time off
  • Paid sick time off
  • Paid holidays
  • Paid parental leave
  • Professional development opportunities
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