Team Manager - NeuroNav

Pear VC
Any Location, CA
Category Customer Service
Remote
Job Description
We're seeking a Team Manager to lead our Self-Determination Program (SDP) Transition Navigators. The Team Manager will coach, problem-solve, and keep a high-volume enrollment pipeline moving with speed, accuracy, and consistency.

Requirements

  • Team Leadership & Coaching
  • Project Management & Workflow Oversight
  • Metrics Accountability
  • Customer Experience & Conflict Resolution
  • Training & Development
  • Cross-Functional Collaboration
  • Mission-Driven Innovation

Benefits

  • Remote-first — ability to work from home
  • Continuous coaching
  • Professional development opportunities
  • Career growth
  • Health, vision, and dental insurance
  • 401(k)
  • 14 Paid Time Off (PTO) days per year
  • 7 sick/flex days per year
  • Annual company retreat
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