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Technical Success Manager
Frog
Sunnyvale, CA
Category
Software Engineering
Apply for Job
Remote
Job Description
At JFrog, we're reinventing DevOps to help the world's greatest companies innovate. As a Technical Success Manager, you will collaborate with Sales, Solution Engineering, Support/R&D teams to ensure successful adoption of JFrog's products among Developers/DevOps professionals.
Requirements
Collaborate with Sales, Solution Engineering, Support/R&D teams
Use integration tools (Docker, Kubernetes, AWS) to optimize solutions
Work on microcontrollers (Arduino, Raspberry Pi) for IOT sensors/modules
Work on front-end development (HTML/HTML5, Angular, Node.js)
Deploy applications on cloud platforms (AWS, GCP, Azure)/ implementing CI/CD pipelines (Maven, Gradle, npm)
Act as trusted technical advisor for customers
Establish effective communication channels
Train JFrog customers on product usage/best practices
Contribute to evolution of JFrog's product roadmaps
Ensure continuous improvement
Stay updated on latest technology trends
Serve as primary point of contact for customers
Engage with customers to ensure success in DevOps journey
Demonstrate hands-on experience with wide range of technologies
Provide insights/guidance on Application Security/software supply chain security best practices
Assist customers with building software pipelines
Utilize cloud computing platforms to deploy/optimize JFrog's products
Ensure seamless integration/scalability for customers' diverse infrastructure needs
Partner with customers to implement robust monitoring/logging solutions
Enable real-time visibility into system performance/health
Optimize build processes with Maven, Gradle, npm/Docker
Reduce build times/enhance developer productivity
Provide technical guidance/support for integrating authentication technologies
Ensure secure access control within JFrog's products
Conduct thorough security assessments using Xray/other security offerings
Identify/prioritize security vulnerabilities/license compliance issues
Lead implementation of DevSecOps practices by integrating JFrog's security tool Xray into CI/CD pipelines
Enable comprehensive scanning/analysis of software artifacts for vulnerabilities/compliance issues
Provide expert guidance on implementing secure coding practices/software supply chain security measures
Benefits
Medical, dental, vision, retirement, wellness and much more!
Employee Stock Purchase Plan
Equity package of restricted stock units (RSU)
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