Technical Support Specialist

The New York Times
New York, NY
Job Description
The New York Times is seeking a Technical Support Specialist to provide infrastructure IT support services for the company. The role involves providing tier 2 hands-on support to end-users, maintaining equipment, deploying and troubleshooting end-user computing devices, and enforcing security standards.

Requirements

  • 3+ years of experience in an IT technical support role
  • 1+ years of experience with end-user support using different technologies
  • 1+ years of experience as a system administrator

Benefits

  • Annual base pay range: $68,170—$75,500 USD
  • Health benefits, paid time off, and other benefits
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