Universal Banker (Pearl City Branch)

Bank of Hawaii
Aiea, HI
Category Customer Service
Job Description
Universal Banker creates and delivers exceptional customer experiences, introduces and sells customers financial services, and processes financial transactions.

Requirements

  • Manage overall branch client experience
  • Proactively engage existing and prospective clients
  • Maintain and sell financial services to clientele
  • Identify customer needs and maintain extensive knowledge of products and services
  • Cross-sell, open new accounts, call on prospects, and perform teleconsulting
  • Process a wide range of financial transactions
  • Balance individual cash and open/close the vault
  • Perform duties as needed of Automated Teller Machine (ATM), Vault, Cash recycler and armored car transactions
  • Train new employees on operational procedures
  • Identify and secure new high and/or potentially high value consumer clients
  • Manage calling efforts, referrals, sales tracking and prospecting
  • Maintain close contact with customers and prospects
  • Stay informed of current bank policies, procedures, federal laws and regulations

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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