Virtual Medical Assistant - Virtual Support Center

Texas Children's
Austin, TX
Category Administration
Job Description
Texas Children's Virtual Support Center is seeking a Virtual Medical Assistant to provide patient care and customer service to patients and providers in an outpatient setting. This role involves coordinating communications, scheduling appointments, verifying paperwork, and ensuring a safe and respectful patient experience. Successful candidates will undergo respiratory fit testing.

Requirements

  • CCMA-Certified Clinical Medical Assistant certificate from the National Health career Association required
  • CMA-AAM-Certified Medical Assistant from the American Association of Medical Assistants
  • EMT Certified Emergency Medical Technologist from the Texas Department of State and Health Services required
  • EMT-A Certified Advanced Emergency Medical Technologist from the Texas Department of State and Health Services required
  • EMT-B Certified Emergency Medical Technologist-Basic from the Texas Department of State and Health Services required
  • EMT-I Certified Emergency Medical Technologist-Paramedic from the Texas Department of State and Health Services required
  • EMT-P Certified Emergency Medical Technologist-Paramedic from the Texas Department of State and Health Services required
  • LIC PAR- License Paramedic from the Texas Department of State and Health Services required
  • NCMA-National Medical Assistant Certification from the National Center for Competency Testing required
  • NRCMA -Nationally Registered Certified Medical Assistant from the National Association of Health Professionals required
  • RMA-Registered Medical Assistant from the American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants required
  • 2 years related experience
  • 2 years Ambulatory telemedicine experience preferred
  • Outpatient clinic operations experience Preferred
  • Experience in a healthcare setting or customer service focused industry preferred
  • Outpatient clinic operations experience

Benefits

  • Comprehensive health care network
  • Ongoing professional development opportunities
  • Career advancement opportunities
]]>