Workforce Advisor II, Adult Education & Literacy - Grant Funded
Lone Star College
LSC-Houston North Greenspoint, TX
Job Description
Job Description
PURPOSE AND SCOPE:
The Advisor II serves as the first point of contact and resource in meeting with, advising and tracking students' academic progress in connection with degree completion. Position provides academic advice and direction to students on degree planning, program requirements, course selection and enrollment, and schedule building. Educates students' on LSC's policies and state & federal rules as they relate to them. Represents Lone Star College (LSC) internally and externally. Work hours are split between LSC-Houston North Greenspoint, LSC-University Center @ Montgomery and all other LSC campuses and off-site community partner locations where AEL classes are offered.
This is a temporary, grant-funded position. Continuation of the position from one academic year to the next is dependent upon continued grant funding. Professional Development for TWC, HGAC and LSCS is required by the deadline.
ESSENTIAL JOB FUNCTIONS:
Oversees daily and some long-term advising caseloads for AEL program operations. Actively maintains up-to-date knowledge of AEL grant and acts as a point of contact and liaison for internal and external constituents
Meets with high volume of prospective, new, and continuing students on a regular basis to track their academic progress and success
Enters, tracks and maintains a variety of data, including documents, enrollment forms, testing score sheets, spreadsheets and databases
May be responsible for ensuring and maintaining compliance with local/state/federal compliance of processes and documentation within assigned area
Advises students on proper course selection for all grant-funded non-credit certificate programs including High School Equivalency or GED, English as a Second Language, Workforce Education and Training Certificates and Developmental Education
Advises students on referral opportunities for transfer of AAS degrees into bachelor's degrees at the College
Provides student referrals on job searches and advises graduate's on employment in their field of study. Assists with the career interest assessments, career exploration processes and tools, and provides information on job search and interviewing techniques, preparation and appropriate follow up, and in developing resumes and cover letters
Tracks students through program completion and provides data on students with declared workforce majors. May include success, retention, completion and graduation rates as well as other data. Aids students in completing graduation checks and applications
Manage and reply to all departmental communications including Remind and any emails directed to Adult Education and Literacy in a timely manner
Work with Program Manager to develop best practices for Adult Education population based on student correspondence, advising appointments and need
Takes part in and/or leads special projects as needed, including presenting informational orientation sessions related to adult-learners, first-time-in-college students and providing academic advice and assist with the enrollment process. Most Adult Education and Literacy Orientations will require travel between Lone Star College Campus locations and approved off- site locations
Provides coaching and advising to students on skills to develop a clear and attainable education plan and goal, including Individual Training Education and Career (ITEC) Plan
Responsible for all TWC and HGAC grant compliance standards and guidelines in advising and testing students pre- and post-instruction in all Adult Education and Literacy Program classes
Responsible for other reasonable, related duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES:
Strong attention to accuracy and detail
Excellent knowledge of general office and software applications
Ability to prepare and analyze reports
Possesses excellent organizational skills
Strong multi-tasking abilities with the ability to prioritize duties
High level of customer service
PHYSICAL ABILITIES:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.
WORK SCHEDULE AND CONDITIONS:
Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
Interface with internal and external contacts as needed to carry out the functions of the position
Work is performed in a climate-controlled office with minimal exposure to safety hazards
Some evenings and weekends may be required
REQUIRED QUALIFICATIONS:
Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience
Bilingual (English/Spanish)
PREFERRED QUALIFICATIONS:
Experience assisting students who have unique barriers with their educational success
Experience working in higher education advising
Best Plus 2.0 Administrator certification
Best Literacy Administrator certification
Test of Adult Basic Education (TABE) Administrator certification