Communications Manager, Uncarrier PR

  • T-Mobile
  • Bellevue, Washington

Job Description

T-Mobile is the nation’s Un-carrier and the fastest growing US wireless company thanks to an unconventional philosophy built on listening to customers and breaking from tired industry norms. Our Un-carrier moves have changed wireless for good. T-Mobile as driven every major change in the last five years – eliminating 2-year service contracts, ending overages, making unlimited data the norm and more – to fix a broken industry. That’s why we need a highly motivated PR pro to ignore limits and build buzz for the Un-carrier brand while telling great stories. This role will lead PR for our customer benefits including travel, promotions and T-Mobile Tuesdays along with key products such as T-Mobile FamilyMode, T-Mobile ONE Military and more. You’ll be part of a tight-knit team fighting to do things differently for our customers. We are the news engine in T-Mobile’s fast-paced communication process. Our award-winning, opportunistic and fast-paced PR team inserts T-Mobile into today’s conversations and drives what we talk about tomorrow. You’ll create narratives, plans and media materials including releases, alerts, updates, social media content, buddy mails, pitch docs, infographics, videos, b-roll, photos and more. You’ll pitch media and collaborate on internal communications and social media while interacting with partners, internal marketing and product management teams, and executives. We’re looking for a critical thinker with consumer product brand expertise, consumer tech chops and knowledge of consumer media. This person must drive for results, understand what makes media tick, pay attention to details, dream up with creative approaches and solutions, love collaboration and constantly roll up their sleeves to get sh*t done. If you want to drive high impact, are nimble in your style and like (even thrive) amidst change, then this is the job for you.

STUFF WE'LL TRUST YOU WITH YOUR RESPONSIBILITIES Build creative and competitive communication strategies and tactics to build buzz, tell great stories and raise awareness about T-Mobile’s Un-carrier movement. You’ll lead PR for our customer benefits including travel, promotions and T-Mobile Tuesdays along with key products such as T-Mobile FamilyMode and T-Mobile ONE Military. Define PR strategy and lead creation of materials including news releases, fact sheets, pitches, Q&A, briefing docs, videos and more. Pitch media and land coverage across consumer tech, wireless and consumer media. Become the go-to expert for the team in your areas of focus. Work with our agency partners and across our team to make

STUFF YOU TELL PEOPLE AT PARTIES YOUR QUALIFICATIONS 5+ years developing and managing complex communication plans in a corporate comms/PR team or PR/marketing agency. Public relations expertise including consumer brands, consumer technology and reputation management. Ability to both drive a news engine and develop deep storytelling opportunities. Experience working with and counseling senior leadership. Strong organizational skills, results driven, history of anticipating issues and the aptitude to be strategic, proactive and assertive. Strong ability to partner across the company and with different teams. Skilled at getting results through others both directly and indirectly. Proficient using MS Office. Bachelor's degree required. Desired Qualifications Experience with well-known consumer product brands and consumer media. Background in consumer technology and understanding of wireless technologies a plus. Personal Characteristics Required Thrives in a fast-paced culture of change and innovation; we cannot stress this enough – you have to be able to think on your feet and pivot on a dime. A roll-up-your-sleeves attitude with a bias towards action; a self-starter who takes initiative rather than waiting for direction Self-motivated and possess the ability to work well both independently and among a team. Excellent follow-through skills – if you say you are going to do it, it gets done. Positive interpersonal and communication skills, critical thinking, upbeat attitude, agility, high integrity, persistence and personal initiative all are required. #LI-KW1