Marketing Engagement Specialist

  • American Hospital Association
  • Chicago, Illinois

Job Description

The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Field Engagement Specialist for the Association for Healthcare Resource and Materials Management (AHRMM) located in our downtown Chicago office.

Essential Functions

Innovation Programs Support: Assists in creating and driving AHRMM's advocacy messaging and thought leadership to a wider audience, including members, media, and other strategic stakeholders. Works with Senior Director and Membership & Marketing Manager to coordinate development and distribution of CQO Movement, Learning UDI Community, Clinically Integrated Supply Chain content, and other priority projects. Works with Membership & Marketing Manager to develop content strategies for each major release to increase the visibility and engagement with the resource(s). Maintains clear and consistent communication with members and business partners about CQO, LUC, Clinically Integrated Supply Chain, and other AHRMM programs, initiatives, tools, and resources. Uses content management system to publish content on the AHRMM website. General Marketing & Membership: Coordinates marketing activities to promote AHRMM's resources and initiatives. Researches, proposes, and implements new member benefits, programs, and initiatives with a strong focus on building and developing membership benefits for young professionals to ensure work force of the future strategy. Serves as the staff liaison to the Young Professionals Advisory Council and supports education, programming, and activities for students and young professionals, including activities at the annual conference, student outreach, and academic relations. Ensures all campaigns reflect consistent AHRMM image and branding. Annual Conference & Exhibition: Supports the annual conference and exhibition production and marketing to leverage membership engagement and create a seamless AHRMM brand experience before, during, and after the event. Maximizes attendee engagement via relevant, targeted communications.

Knowledge Requirements:



Experience

in project management, ideally in a non-profit or association environment. Previous experience and or strong knowledge of media production, communication, and dissemination techniques and methods to include print, web/digital, and social media.

Experience

in marketing/communications. Knowledge of health care marketing, planning and/or communications a plus.

Qualifications

Bachelors degree in Marketing or related. 3-5 years experience in project management, marketing, communications, association management, membership and customer relations, and writing.

Technical Requirements:

Must be proficient in Microsoft Office software including MS Word, Excel, Outlook, and PowerPoint. Knowledge of Adobe Creative Cloud is a plus. Knowledge in association management system (AMS) or CRM system a plus.

Experience

using email service provider (Higher Logic, Informz).

Abilities Required:

Must be creative, self-motivated, and take initiative along with excellent communication and customer service skills, appropriate for a member-driven association. Be organized and resourceful in problem solving. Must possess the ability to organize and prioritize multiple projects simultaneously. This position requires self-motivation, flexibility, discipline, and the ability to prioritize and work as a member of a team in a fast-paced, high pressure environment. Attention to detail, strong customer focus, and professionalism are required. The candidate should be flexible as situations and environments can change. This position requires some travel.

Benefits

We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more! The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.

Qualifications



Skills



Behaviors

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Motivations

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Education



Preferred

Bachelors or better in Marketing or related field.

Experience

Required 3-5 years: Project management, marketing, communications, association management, membership and customer relations.

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.