Ready to be a Cooper too? This might just be right up your alley!
Agent Referral/Broker Network Specialist
Location: Highlands Ranch, Colorado
A subsidiary of Mr. Cooper founded in 2012, Xome was built on the belief that the process of buying/selling a home shouldn't undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, we've opened new possibilities for home buyers/sellers and more business for real estate professionals.
Xome is comprised of industry leading real estate and technology companies, including Quantarium, Title365, and Xome Labs, united by the shared goal of forever transforming the real estate experience. Learn more at www.xome.com.
Our Xome teams in Pittsburgh, Dallas, Orange County, Denver, and Seattle are building next-generation real estate software and service solutions. We put our customers first, are action-biased, and when we fail - we fail fast and move forward. There is no shortage of opportunity for exciting challenges and career growth. Learn more at https://www.xome.com/
The Agent Referral/Broker Network Specialist is responsible for selecting and recruiting referral agents on our Customer For Life (CFL) program. Reporting to the Assistant Vice President of Agent Network the Broker Network Specialist will engage Realtors and Brokers to market our properties and work with buyers.
Roles & Responsibilities:Responsible for selecting, recruiting, tracking and training referral agents on the short sale and Customer For Life (CFL) program.
Solicit and engage Realtors and/or Brokers to list and market Short Sale, Reverse Mortgage, Equity sales, CFL and with work with buyers.
Track the relevant property data and follow up with agent as needed.
Track payment of referral fee via HUD and wire confirmation or check.
Maintain current status report of Short sale, Reverse Mortgage, Equity sale and CFL properties with realtors/brokers in regards to marketing efforts, showings, etc.
Provide oversight between agents/brokers and Nationstar Mortgage, Veripro, Champion and Concierge.
Assist with collecting documents for the short sale negotiating team.
Prepare monthly projections report detailing number of sales.
Provide resolution to escalated issues & proactively provide management with process improvement solutions
Core Requirements:Phenomenal communication and interpersonal skills in working with agents and brokers.
Ability to self-direct and self-manage in regards to daily workload.
Demonstrated history of being driven to success. Ability to speak to past goal achievement and progress in education/career.
Experience in the real estate industry, whether in mortgage, title, etc. (1 year required, 2+ years' strongly preferred).
Sales experience highly preferred.
Proven record in achieving goals, both individually and for a department, highly preferred.
High school diploma or state accepted equivalent required.
Strong attention to detail - ability to mine and examine data and spot/resolve errors.
NSM is committed to the principles of equal employment opportunity and affirmative action. Our goal at NSM is to recruit, hire, and maintain a diverse workforce. Equal employment opportunity is good business as well as being the law and applies to all areas of employment, including recruitment, selection, hiring, training, transfer, promotion, termination, compensation, benefits and all other terms and conditions of employment.
As an equal opportunity employer, NSM does not discriminate in its employment decisions on the basis of race, religion, color, national origin, ancestry, citizenship, genetic information, gender, pregnancy, sexual orientation, gender identity, medical condition, age, military status, physical or mental disability, marital status, or on any other basis that would be in violation of federal, state or local law. Furthermore, NSM will make reasonable accommodations for individuals with disabilities who are qualified to perform the essential