Chief Communications Officer (CCO)

  • DRG Search
  • New York, NY, USA
Full time Other

Job Description

About Repair the World 

Founded in 2009, Repair the World’s mission is to make meaningful service a defining element of American Jewish life. Repair seeks to propel service to the forefront of Jewish life and to enable individuals and the Jewish community to be indispensable partners in the national and global service movements. Across the country, we engage the Jewish community, and young adults in particular, in a range of volunteer opportunities and issue-based campaigns that connect them to volunteering alongside their neighbors to strengthen their communities.

Each year, Repair the World mobilizes tens of thousands of volunteers in tackling pressing local needs and equips communities and partners to do the same. Repair’s signature program, Repair the World Communities, engages young adults in social change around education and food justice in neighborhoods in Atlanta, Baltimore, Detroit, Miami, Philadelphia, Pittsburgh, and New York City.

Through this growing initiative, each city supports a cohort of fellows (ages 21-26) who make a year-long service commitment to Repair the World. Fellows work closely with local nonprofits to create authentic and impactful volunteering and educational opportunities. Repair the World also prioritizes its work as a platform organization, inspiring and equipping hundreds of national and local organizations committed to offering young adults meaningful Jewish service opportunities.

Repair the World is headquartered in New York City, has 44 staff members. The organization is governed by a 19-member Board of Directors and has an operating budget of approximately $6.7 million. 

Repair the World is at an inflection point of growth as they launch Communities in two new cities each year, deepen national partnerships, expand its field-building platform and add new members to their Executive Team. More information about Repair the World can be found on the web at: https://werepair.org/

Position

The Chief Communications Officer (CCO) is a new position and, reporting directly to the CEO, will be an integral member of the Executive Team. In addition to responsibility for Repair’s marketing and communication strategies, the position will lead key elements of Repair’s strategic value proposition: the field-building element of Repair’s strategic plan, and sector-leading excellence in communicating effective “asks” of Repair’s target audiences. The CCO will play a key role in defining and articulating Repair’s vision, goals and strategy, including reporting on Repair’s activities and making the case for expansion into new markets and for funding and support. To accomplish this, the CCO will manage a team to implement an integrated branding, marketing, advertising, and communication strategy. Key plans and communications will incorporate and reflect the perspectives of diverse stakeholders, including communities of color.

Strategic Initiatives
  • Develop and execute on a strategic marketing and communications plan that effectively drives growth and fundraising through generating complete ecosystems of visibility for Repair and its initiatives that leverage media relations, social media, executive communications, regional communications, crisis communications, etc.
  • Refresh the brand of Repair the World to reflect its recent achievements of sector leadership and its current value proposition, entwining the brand strategy with Repair programs’ value proposition and the organization’s strategy for national/regional growth and fundraising.
  • Based on the refreshed brand, design and implement a coherent and sustainable messaging platform that can clearly and effectively voice the mission of Repair; 
  • Deliver a sense of excitement and curiosity about the organization’s mission to a broad and diverse set of internal and external stakeholders, including both the fields related to Jewish community and engagement and those related to social change and racial equity. 
  • Design and implement individual communications plans to support key initiatives;
  • Manage, lead and inspire the marketing, branding, public relations and communications functions to align strategies across a diverse range of internal and external stakeholders;
  • Build out Repair’s field-building programming plan, establishing multi-year goals for inspiring and equipping thousands of Jewish organizations to increase their service-related programming and to expand the effectiveness (reach, benefit and social impact) of that work. 
  • Develop framework for all programming to be utilizing best practices for conversion – asking targeted audiences to take specific actions – and for ensuring that all programs and program leaders build that core competency to the level of excellence and focus on constantly improving Repair’s conversion rates in every program and initiative. Treat as an essential communications exercise.

Organizational Leadership
  • Act as an Advisor and Partner to the internal Repair team nationally to provide expert advice and guidance regarding all marketing and communications-related projects and issues;
  • Have a thorough understanding of the organization’s mission, policies, culture, values, history, key stakeholders, programs, case for support and finances;
  • Bring leadership and capacity of Repair’s Marketing and Communications department to supporting the work of the other departments of Repair.
  • Maintain a flexible and supportive approach to management that empowers staff through active communication and delegation and that prioritizes professional;
  • Promote Repair’s positive cultural norms of respect, diversity, supportiveness, collaboration and generosity, as well as of high standards and learning-driven continuous improvement in;
  • Overall responsibility for the look, feel and messaging of all national/regional events.
  • Provide leadership for key marketing and communications projects and issue-based campaigns;
  • Serve as a key advisor to Repair’s leadership (Board & Executive Team) on all strategic marketing and communications issues – provide them with open, honest and effective communication regarding issues, concerns and changes in strategy;
  • Build especially strong partnership with the Development Team to create messages and multiple delivery vehicles for supporting the “case” for investment.
  • Partner with city teams to refine their communications strategies and to encourage thought leadership from the field that empowers them to excel in building their own messaging approach; 
  • Effectively communicate (and mentor others within the organization to communicate) Repair’s objectives to participants that encourages them to serve their communities through the use of best practices and deep enthusiasm for the mission.

Experience
  • This position will require an individual who is an expert in strategic communications and has the ability to work across a distributed organization with varying needs for driving brand awareness and messaging to disparate communities. In addition to excellent written and verbal skills, the Chief Communications Officer should have the ability to listen to a broad set of stakeholders and offer insightful advice and input as to their respective needs.
  • A collaborative leadership style and the ability to develop and nurture healthy relationships with people across a wide network of constituencies and diverse cultures;
  • Strong leadership and supervision skills that include the ability to hire and build a team and to motivate, influence, and hold a team accountable to high standards and goals;
  • Deep understanding of marketing and communications terminology & technology;
  • Excels at stakeholder management, networking and relationship building;
  • Exemplary communication skills and attention to detail, with the ability to target messages to different audiences;
  • Passion for Repair’s mission and values;
  • Demonstrated experience supporting C-suite level leaders with timely decision making;
  • Effective management of communications function in a networked, national or regional organization;
  • Strong understanding of how to leverage social media to communicate objectives;
  • Willingness to travel nationally;

This position description is based upon material provided by Repair the World, an equal opportunity employer.

Repair the World provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender expression, age, alienage or citizenship status, creed, genetic predisposition or carrier status, national origin, disability condition, marital status, status as a disabled or Vietnam era veteran, or any other protected characteristic as established by law. In addition, the organization affirmatively seeks to advance the principles of equal employment opportunity as it applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

We very much welcome applications from people of diverse experiences, including people with diverse religious, spiritual and cultural backgrounds; and encourage people of color, and lesbian, gay, bisexual, trans and gender non-conforming people; as well as women and differently abled people to apply.

About DRG

DRG Search is a national executive search firm known for placing exceptional executive talent in nonprofit organizations nationwide. Since its founding in 1987, DRG Search has served over 1000 clients in the fields throughout the nonprofit sector. Learn more at www.DRGsearch.com.