This is an opportunity to work on the business management and operational side of a non-profit related to the following departments: Development & Communications, Human Resources, Finance, Facilities, Information Technology and Systems, and Quality, Performance and Compliance. His/her primary responsibilities are data collection, tracking, analysis and reporting that contribute to operational effectiveness of the agency and project management of the Business Operations department.
Essential Duties and Responsibilities:
Project Planning Support: S/he will assist the Business Operations Project & Support Services Lead and Portfolio Management Leads in their management of a diverse portfolio of projects, which will include duties such as: scope assessment, budget development, engaging stakeholders, milestone scheduling, execution, and overcoming hurdles. S/he will reconcile budgets for multi-million-dollar capital improvement projects and maintain project tracking and reporting systems. S/he will also assist in managing events and relationships with vendors and partners.
Communication: S/he will be support in the planning of town halls with staff at each of the Foundlingâ€™s regional locations. S/he should be a strong writer who can compose memos and correspondence for the team to share agency wide as it relates to space and protocol announcements.
Move and Relocation Assistance: S/he will assist the team in moves and relocations, from communication to staff and logistical planning all the way through to execution.
Research and Development: S/he will perform research and provide analysis on various aspects of department projects.
Accountability: S/he will hold team members accountable to deadlines and agreed upon outcomes, including weekly meetings and professional development goals.
Administrative Supervision: Help with the oversight and coverage of essential clerical functions for the department performed by the Business Operations Coordinator, which include: preparing communications, maintaining tracking and reporting systems. Responsible for providing information to internal and external stakeholders.
leadership: S/he will source and manage a library of professional development resources and special perks for agency employees and work creatively with various committees and teams to strengthen the employee experience for staff across the agency.
Real Estate: Assist with research and track real estate (owned and leased) for purposes of contributing to the real estate strategy and investment opportunities for the charity.
Regular and punctual time and attendance, and adherence to The Foundlingâ€™s and your departmentâ€™s specific time and attendance policies and protocol.
Consistent demonstrated commitment to The Foundlingâ€™s BHAG, mission, vision and values (Compassion, Dignity, Family and Community, Diversity, Excellence).
Adherence to The Foundlingâ€™s employee policies, Code of Conduct and applicable rules, laws, regulations or bargaining agreements.
Any other duties and/or tasks that may be assigned.
The Research & Planning Lead must be an energetic, thoughtful go-getter, eager to take on increasing levels of responsibility. S/he must be capable of preparing and proofing correspondence for the COO and Vice President. S/he must have a sharp eye for detail, ensuring that all documents, signage and correspondence is properly executed. Strong, positive interpersonal skills are required, as the Research & Planning Lead may often serve as a proxy or representative of the agency. S/he must be flexible and have a good grasp of time management. S/he must be extremely organized, able to multi-task and a team player.
Strong computer skills are required, including basic knowledge of database programs, Word, Excel, Powerpoint and possess a willingness to learn new programs.
Professionalism â€“ S/he must approach others in a tactful manner; react well under pressure and own his/her own actions and decisions. S/he treats others with respect and consideration, and genuinely enjoy working on collaborative teams.
Attendance/punctuality â€“ S/he must be consistently at work and on time and ensure work responsibilities are covered when absent.
Commitment â€“ S/he must be flexible, understanding the need to work occasional extended hours, meet deadlines and be responsive to the needs of vendors, board members, donors and committee members. This type of commitment will be rewarded with professional opportunities to learn skills on take on greater responsibility.
Ability to read and comprehend instructions, independently prepare short correspondence. Able to effectively communicate with all constituencies: i.e. volunteers, staff, vendors, and colleagues from other agencies.
Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems professionally and to proactively and positively respond to requests. Possess strong analytical ability.
Bachelor's Level Degree or better.
3 years: Business Operations
Licenses & Certifications