Job Description and Responsibilities
Visa recognizes that operating a successful company is about much more than delivering strong returns to shareholders. By harnessing our capital, our assets, our people, and our knowledge, Visa strives to make a positive, and ideally transformative impact on the world, based on the belief that doing well can and should mean doing good, particularly for a global organization like Visa whose mission is to empower individuals, businesses and economies to thrive through the power of digital payments.
To date, we have achieved significant progress â€“ in 2017 alone, we empowered 100+ million net-new cardholders, educated millions of consumers through financial literacy programs, facilitated nearly $2M of employee charitable giving and 34,000+ volunteer hours, and announced a commitment to transition to 100% renewable electricity within two years. Visa consistently wins awards for its commitment to positive societal impact, including the Forbes/Just Capital list of Most Just Companies, Reputation Instituteâ€™s Global RepTrak100. And, in 2017, Visa was named to the Dow Jones Sustainability Index, the FTSE4Good Index.
Visaâ€™s Social Impact program aims to build on this legacy, and we are just getting started. As we continue to rapidly expand our team for this refreshed function, we are hiring a Senior Director of Purpose Communications, reporting to the Vice President of Global Reputation Management and Public Affairs, to build our storytelling strategy around Visaâ€™s social impact and purpose-fueled mission to help us engage internal and external stakeholders.
â€¢ Bachelorâ€™s degree and 10 years of public relations / communications experience
â€¢ You have 15-18 years of public relations/communications experience with a bachelorâ€™s degree or equivalent
â€¢ OR: 12+ years of public relations/ communications experience with an advanced degree
â€¢ You have expertise developing globally-relevant integrated communications plans and programs in the Purpose space.
â€¢ You have prior experience applying best practices related to crisis preparation and response.
â€¢ Track record of successfully managing communications in highly matrixed organizations. Calm and cool under pressure, and has strong experience counseling executives and rallying teams.
â€¢ You have a solid understanding of how to use data and research to drive efforts.
â€¢ You have prior experience partnering with legal, government relations and public affairs partners.
â€¢ Demonstrated skills in outstanding media relations skills, with experience pitching and developing stories and cultivating media relationships over the long term.
â€¢ You are skilled at using social media / content creation to advance reputation goals and in response to crisis situations.
â€¢ You have a demonstrated track record developing and implementing compelling narratives to advance corporate reputation.
â€¢ Experience in partnership development for social purpose platforms
â€¢ Ability to communicate information effectively and accurately, verbally or in writing across multiple disciplines. Can synthesize large amounts of data and distill key points clearly, succinctly and quickly.
â€¢ You have a proven ability to think ahead, engage proactively and take initiative
â€¢ You are a strong self-starter. Able to work independently as needed
â€¢ You have a blend of agency and in-house experience
We seek to hire a team member who can partner across the Social Impact team, the Visa Foundation, Corporate Communications and Marketing to harness the power of integrated communications to tell Visaâ€™s purpose story in ways that will impact our thought leadership agenda and support our brand ambitions.
The Senior Director of Purpose communications will be a skillful long-term strategist, capable of planning for the big picture as well as executing short-term campaigns. This team member will bring strong client management skills to be a strong partner to the Social Impact team, both through detail-focused planning as well as creative instincts. They will partner with internal colleagues and our agency to actualize the potential of Visaâ€™s investment in social impact by building a strong narrative to link our core focus areas, our global sponsorships â€“ such as the Olympics and FIFA â€“ and our unwavering commitment to the highest environmental, social and governance standards.
The job requires an entrepreneurial spirit and is a wonderful opportunity for an experienced purpose communicator to build something new, leveraging Visaâ€™s company-wide passion for purpose and significant resources devoted to this newly-refreshed function.
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment (phones and computers), reach with hands and arms, and bend or lift up to 25 pounds.
Travel Requirements:The incumbent may be required to travel domestically and internationally up to 15-20%.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.