Intake Coordinator

  • The New York Foundling
  • The Bronx, NY 10455, USA
Full time Social Services

Job Description

The New York Foundling is one of the community’s largest and longest-standing nonprofits, and is dedicated to nurturing the safety, well-being, and supportive relationships that each person needs to reach their full potential. Our story begins in 1869, when we were founded by the Sisters of Charity as a home for abandoned babies. Since then, we have evolved with the needs of the community into a leading provider of services to over 30,000 children, youth, adults, and families each year throughout New York City; Rockland, Westchester, and Orange counties; and Puerto Rico.

Position Description:
  • Reports to assigned program supervisor or covering supervisor.
  • Responsible for completing all intake documentation, MST assessments, and any other initial documents that need to be completed at time of intake.
  • Collaborates with supervisors and clinicians when a new case is assigned to schedule intake within 48 hours of joint home visit
  • Communicates consistently with supervisors and clinicians around outcomes of intakes and next steps.
  • Assesses in home and community risk factors to report back to team to continue to safety plan for families and staff
  • Uploads all intake documentation into appropriate inter and intra databases in a timely manner
  • Supports with entering all contacts and progress notes in databases and may be asked to enter, transfer, or review additional data entry to support teams
  • Responsible to follow up on all needed documentation from family post intake (i.e. insurance information, Health Home Referral, etc.) and update the system as needed
  • Collaborates with multiple programs to ensure families get all of their needs met and is able to assist with getting consents signed for various programs
  • Assist staff in gathering information about resources for clients. Develop a resource book for the team of activities and services available in the community that support the clinical interventions
  • Maintain clear and concise documentation of universal intake packet, consents, MST assessments and any additional treatment efforts
  • Manages the extensive documentation requirements to successfully comply with various mandates from agency, ACS, and other stakeholders, including MST Services
  • Ensures copies of client documents are added to the client’s physical and electronic file and are made available to the clinicians and treatment team
  • Documents contacts and case progress in the provided agency electronic health records and ACS database in a timely manner
  • Build a relationship with community stakeholders (i.e., child protection services) to ensure cooperation among service providers
  • Follows and implements interventions recommended by the model and supervisory team
  • Collaborates with MST-CAN treatment team on the consistent follow up on resources for the families and clients
  • Supports with PROMIS data entry for all Face to face and attempted face to face contacts completed by therapists and CCWs in Evolv. Data entry is to be completed at a minimum 3 times per month: the 1st week of every month, the middle of the month, and the end of the month; and as requested for case closing.
  • Communicates with supervisor and treatment team on a regular basis to support with treatment planning and service integration
  • Be available to staff and engage in activities to support working with families
  • Adopts a strength focused approach with families, stakeholder, and within the program/treatment team.
  • Ability to accompany families/clients to psychiatric appointment and other community needs appointment
  • Attends supervision with program director for coaching and development planning and support
  • Manages the extensive travel requirements
  • Provides flexible coverage during the week to meet client availability needs to complete intake with all members of the household
  • Promotes peer support to include staff meetings and newsletter entry
  • Flexibility in providing coverage for Crisis Case Worker role when low referrals and to support with program needs
  • Comfortably with providing training opportunity to program staff on the completion of intake for vacation coverage
  • Split time between in office and field based as directed by supervisor
  • Other duties as assigned
  • Bachelor's Degree in Social Work or related field required, Master’s Degree preferred.
  • Knowledge of child welfare system and juvenile justice preferred.
  • Preferred Experience:
  • Direct use of pragmatic (i.e. structural, strategic and functional) family therapies
  • Individual therapy with children and adults using cognitive behavioral techniques
  • Marital therapy using behaviorally-based approaches
  • Behavioral therapy targeting school behavior and academic performance
  • Implementation of interventions within or between systems in the youth’s natural ecology that affect or influence the behavior of youth (i.e. family, peer, school, and neighborhood)
  • Provision of group and individual clinical supervision
Preferred Knowledge:
  • Family systems theory and application
  • Social ecological theory and application
  • Behavioral therapies theory and application
  • Cognitive-behavioral therapy theory and application
  • Pragmatic family therapies theory and application
  • Child development research and its application in treatment
  • Social skills assessment and intervention
Job Type: Full-time
Salary: $42,840.00 /year