Part-Time Administrative Specialist I, PBX

  • Lone Star College
  • Houston, Texas

Job Description

Part-Time Administrative Specialist I, PBX - (18000049)


Commitment to Mission:

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs:

Students Matter Inspire Excellence Act Intentionally Better Together No Fear! Trust! The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions. Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance.

Campus Marketing Statement:

Lone Star College-North Harris Lone Star College, located in the north metropolitan Houston area, is one of the largest and fastest growing community colleges in the country featuring six comprehensive colleges and 10 centers with over 95,000 credit and non-credit students each semester, an annual budget exceeding $500,000,000, and 7,300 employees spread over a 2100 square mile area. LSC adds $3.1 billion to the local and regional economy by providing educational opportunities across the north Houston region. Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original and largest college in the Lone Star College System family. Serving the community for more than three decades, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields. Campus address is 2700 W.W. Thorne Drive. Houston, Texas 77073-3499

Position Summary:

Under direct supervision, performs standard administrative support duties. Activities are routine and may be repetitive. Provides and ensures a customer friendly environment. SWITCHBOARD/PBX OPERATORS: Under direct supervision, performs standard administrative support duties. Activities are routine and may be repetitive. Provides and ensures a customer friendly environment. This position is the primary initial contact and representative of the LSC, individual College, department or division to the public. The Switchboard/PBX Operator receives and responds to callers and walk-in guests, handling their questions and directing calls and queries as appropriate. May also be appointed to act as primary emergency response communications initiator as needed.

Job Functions:

Answers in-coming phone calls and assists callers by responding to basic questions and forwarding calls to appropriate parties. Directs walk-in visitors and students to their destination within Lone Star College System or campus. Performs basic administrative support functions as requested, such as receiving and logging information, making copies, sorting and distributing mail, preparing basic correspondence or documents, answering routine questions, providing information and directions. May compile, produces and maintain area phone directory. May contact outside emergency organizations such as fire, EMS or police if an emergency is indicated. Responsible for other reasonable related duties as assigned.

Knowledge, Skills, & Abilities:

Strong attention to detail Ability to use software products Ability to work on multiple projects Ability to document expenses

Physical Abilities:

Minimal physical effort is required



Work Schedule & Conditions:

PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment. Equipment usual and incidental to the pickup and delivery of mail, including mail machine and associated documents, carts, telephone and typewriter Internal and external contacts as needed to carry out the functions of the position Work is performed in a climate-controlled office with minimal exposure to safety hazards, as well as outdoors, with exposure to dust, dirt, etc.

Special Instructions:

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High school diploma or equivalent and at least 1 year of related work experience. An Associate’s degree or higher may be considered in lieu of experience. Preferred:Associate’s degree

Benefits Marketing Statement:

By joining our top notch institution, you will enjoy being a part of an organization recognized for the 3rd year in a row as a "Great College To Work For". We offer a supportive, collegial work environment, excellent work/life balance, tuition reimbursement, participation in the TIAA-CREF retirement plan and more.