As a part of the Stanley Products and Solutions group the 3x LOGIC team has is looking for an Inside Sales Account Manager located in Fishers, IN.
The Inside Sales Account Manager will be responsible for working with the field sales team (Regional Sales, National and Key Account Managers, Field Engineers and Manufacturer’s Representatives) and serve as the primary point-of-contact for all customers and projects in their assigned region as well as provide assistance and secondary coverage to customers and projects company-wide. The Inside Sales Account Manager is responsible for managing the relationship between the Company and our clients, responding to their requests and following up with internal departments to ensure the highest quality customer experience possible.
Bilingual in Spanish/English, strongly preferred.
ROLES & RESPONSIBILITIES
General pre-sales support for our resellers and their end-user customers which includes product demonstrations via webex.
Supporting the regional sales teams which include Field Sales, Field Engineers and Manufacturers Reps.
Proactively identifying, winning and tracking new customers and projects
Serve as the single point-of-contact for customers and projects, acting as liaison between the customer and all other 3Xlogic departments and personnel.
Supporting marketing programs.
Sales tracking and follow up.
CRM software management
Achieves assigned sales quota in designated partner accounts.
Meets assigned expectations for profitability.
Completes partner account plans that meet company standards.
Maintains high partner satisfaction ratings that meet company standards.
Completes required training and development objectives within the assigned time frame.
Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.
Closely coordinates company executive involvement with partner and end-user customer management as appropriate.
Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
1+ year of experience in a B2B sales or Retail sales environment
Bilingual (Spanish & English)
Bachelor’s Degree or higher
Excellent written and verbal communication skills.
Experience in sales and are comfortable dealing with technical products.
Possess a positive sales mentality and good negotiating skills.
Proactive and flexible.
Excellent organizational skills.
Capable of independent self-motivated action based on your own initiative, but also a good team player.
Experience in Security product sales
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.