• National Grid
  • Malden, Massachusetts

Job Description

Job ID 21623 Location Malden, Massachusetts Organization Administration Department Gas Work Support

Job Purpose

Position: Clerk

Location: Malden

Wage: $22.68

Key Accountabilities

  • Copy, Scan, Fax, and File various record types
  • Create work orders in the work management system (WMS) (Gate boxes, etc.)
  • Casbuilt completed work orders in the Work Management System (Maximo, etc.)
  • Order office supplies and deliver UPS packets
  • Handle internal and external customer calls
  • Process Check requests
  • Process various invoices (SAP, Shopping Carts, dig safe, etc.)
  • Perform other clerical duties as assigned (Remedy Updates, Corporate Bulletins, Job Postings, Data Entry,  Patch Inspections, assist in work packet creation, etc.)
  • Time entry
  • Assist employees of higher grade as required


  • Demonstrated computer skills and knowledge of the word processing and spreadsheet applications
  • Demonstrated ability to work effectively with internal and external customers
  • Good oral and written communication skills
  • Ability to process larger volumes of data within strict deadlines
  • Knowledge of SAP
  • Must pass clerical test on record
  • Must type a minimum of 30 wpm

More Information

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.