Our Visa Technology Human Resources team is seeking an experienced HRBP to drive our people agenda efforts for the global Cybersecurity organization, Digital and Developer Platform (DDP) organization, charged accelerating the digitalization of wallet for eCommerce and proximity payments, managing our Visa Developer Platform, and the creation of innovative payment solutions. This team has employees and locations that span the globe and serve our whole company. The right candidate for this role thrives in a fast-paced environment, with a bias for setting strategy along with strong implementation to drive business results. This is a great opportunity to join a world class brand at an exciting time of rapid growth.
Primary Business Partner and point of contact for the SVP of Digital and Developer Platform (DDP).
Execute proactively, efficiently and effectively Human Resources partnership with the DDP leadership team, the broader Technology HR Team and Visa Human Resources Centers of Excellence
Build relationships with business leaders and be a catalyst in delivering Human Resources solutions that support the specific needs of DDP, its teams and overall business objectives.
Develop and implement strategic Human Resources plans aligned to business strategies/goals.
Establish a strong partnership with business leaders serving as a resource/consultant in strategic and tactical approaches for all Human Resources areas.
Provide coaching to senior leaders and Managers on Human Resources, people and organizational matters.
Help sustain a robust culture aligned to our company values for all employees and staff
Lead and partner with the HR peers in Technology and in Centers of Excellence to deliver programs and solutions related to Talent, D&I, Recruiting, Retention and Growth & Development for DDP.
10 years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD
8+ years of HRBP, HR Generalist or Talent experience
Master's degree/MBA is preferred
Highly creative and innovative and future thinker on HR trends and approaches
Ability to deal with a high degree of ambiguity and complexity
Analytical rigor and facility with HR reporting tools, Workday, Excel, PowerPoint and Word
Ability to market, package and design programs a key plus
Management consulting, Marketing, PMO background a plus
Hold high standards of client service and works closely to establish credibility with clients
Sets expectations so that internal clients understand what will be delivered and when, and the process to achieve the target outcomes
Strong coaching ability
Collaborative and strong partnering orientation and focus on problem solving to achieve a win:win
Ability to balance employer and employee advocacy
Manages work with a project and consulting mindset
Good numerical and analytical skills
Outstanding verbal and written communication skills
Excellent presentation skills
Exhibit advance planning, project and organizational and problem solving skills
Experience with high levels of accountability, and demonstrated initiative, flexibility, and ability to manage workload and achieve results with minimal supervision
Assessment of organizational requirements and implementation of Human Resources interventions, processes, programs and practices necessary to drive business objectives for the region
Consult in creating organizational capabilities necessary to meet current and future business challenges
Provide Human Resources expertise to lead business divisions in all aspects but not limited to employee relations, performance management, talent management/organizational development, rewards and recognition, growth and development and workforce planning with the support of the COEs
Ensure that Human Resources policy and advice to client group is in accordance with employment law, Visa strategy and best practice
Lead clients with the development of the most appropriate organizational structures and bring about effective organization and cultural change
Work with Clients to build high performing teams, support managers with coaching on employee issues, organizational design, people related strategy and execution
Work with business to create and manage workforce plans
Drive best in class Talent agenda for DDP
Ensure Human Resources support is provided in an effective and timely manner with top client service and proactive delivery
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.
A commercial aircraft manufacturer, with Space and Defence as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader.
Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000.
The Director Shared Services Transformation is responsible for leading a company-wide program of transformation that supports the development of a regional shared services center in the Americas, serving Airbus Divisions, Subsidiaries and Affiliates in the United States, Canada, Mexico and Latin America. Specifically, this entails the establishment of a new service delivery model for shared services from a best-value location in the Americas region that leverage existing and future technologies to run robust process primarily for Procure-to-Pay (P2P) and Hire-to-Retire (H2R) but as well Order-to-Cash (O2C) and Record-to-Report (R2R). In this capacity, he/she will act as a change leader across organizational silos, supporting business-critical initiatives that impact a broad cross-section of strategic and financial KPIs outlined as core objectives of the program. As Program Leader, he/she will also report operationally to the Program Sponsors and Steering Committee comprised of Airbus Senior Executives in both Europe and the Americas, including the Head of Accounting & R2R (FE), the Airbus Americas CEO (AA), Head of International Finance Services (FG), Head of HR International (HI) and the Head of General Procurement (PY). Accountable for overall program governance, he/she is responsible for establishing and enforcing project, program and portfolio management standards and ensuring that robust business case methodologies are deployed with outcomes aligned with the organization's strategic objectives. Finally, he/she will ensure that effective change management and stakeholder management is expertly deployed across the full lifecycle of the program, ensuring alignment of internal Airbus functions such as Finance, Human Resources, Information Management, Procurement and Facilities Management and external 3rd party service providers as well as existing and future customer organizations.
Program Leadership Americas Regional Shared Service Center: (40%)
Engages with project sponsors and external expert consulting and advisory partners to establish a clear vision and roadmap for performing P2P and H2R transactions from a 'best-value' platform with the right framework to utilize common people, processes and technologies to serve multiple internal customers in the Americas region.
Engages stakeholders to build a high performing multidisciplinary team of finance and human resource subject matter experts along with process engineers, technology experts, internal customers and external partners, securing appropriate mandates from Sponsors to properly empower the team to deliver on program objectives.
Constructs a coherent and robust strategy in partnership with the Procurement organization around 'make vs. buy' decisions, developing the right partnerships and supplier relationships to secure adequate performance capabilities of the Shared Service Center via selective business process outsourcing (BPO) and by acquiring and integrating selected systems and tools.
Prepares and delivers program milestone presentations in the program steering committee to an executive audience, ensuring that all expected deliverables for each major program milestone meet quality standards and that decisions and actions are well documented and that progress reporting on their implementation is ensured.
Program Management Americas Regional Shared Service Center: (20%)
Authors foundational program documentation and governance materials including the program work breakdown structure (WBS) and schedule, securing robust governance through a multi-function program organization and associated governance including a strong voice of the customer instituted through the steering committee.
Chairs recurring program team meetings, ensuring a regular drumbeat of work package deliverables and KPIs for time, quality and cost, escalating issues to sponsors and/or steering committee members as needed.
Identifies program risks and opportunities and measures their potential impact against project objectives and KPIs, ensuring the mitigation actions are assigned to appropriate stakeholders and implemented to full effect.
Investment Planning & Business Case Development: (20%)
Identifies leading scenarios for the future operating model of the Shared Services Center organization, considering the physical location, scope of service activities, customers addressed, technologies leveraged and human resources utilized, establishing a target cost of operations for Day-1 and after 1, 2 & 3 years of operation.
Develops a robust multi-year business case to achieve the target operating state, inclusive of all non-recurring investments and expected financial and strategic benefits to be realized through the measurement of overall economic value creation, especially with respect to recurring cost reduction for Airbus customer organizations.
Secures approval for all major capital expenditures through the Airbus CAPEX governance process, securing robust investment plans with other key functions such as Facilities, Security and Information Management .
Change Management: (10%)
Develops a robust change management plan according to the ADKAR model, teaming with a dedicated change manager as an integrated member of the program team to identify all employee population groups that may be impacted by the program within the service provider organizations and as well customer organizations.
Implements the change management plan as an integrated and embedded part of the overall program plan, ensuring effective messaging and communication is delivered proactively and solicits in a structured manner direct feedback from impacted stakeholders in order to make dynamic iterations to the delivery model.
Performance Management: (10%)
Secures a robust performance management and reporting framework for all P2P and H2R service areas under the direction of existing service provider organizations such as Airbus Americas, Airbus Helicopters in the US, Canada and Mexico and the Bombardier Financial Shared Services, currently serving Airbus subsidiary CSALP.
Works with existing provider organizations to establish clear intra-year and multi-year improvement objectives in line with the target future operating model of the Service Center, inclusive of discrete targets for employee productivity and accuracy of transactions executed as well as levels of process standardization and automation. .
Qualified Experience / Skills / Training:
The position holder must have a demonstrated track record of success managing complex cross-functional transformation initiatives within geographically dispersed matrix organizations. He/she should also possess strong subject matter expertise over the full scope of accounting processes and transactions, including procure-to-pay (P2P), order-to-cash (O2C), record-to-report (R2R) and hire-to-retire (H2R). In addition, he/she should have demonstrated experience modelling large and complex business cases with > $25 million non-recurring investments in order to secure material improvements on recurring operating costs and accretive rates of return through a positive NPV. He/she must also be a skilled communicator and proven relationship builder, able to operate within a multitude of formal and informal networks while managing the competing interests of varied stakeholders. Finally, he/she should bring with them a progressive and disruptive mindset and strong behavioral capacities in order to act as a visible leader of 'change' in both domestic and international settings. Expected behavioral competences include the following:
Ability to influence and support 'culture change' within a multinational company at all levels of the organization
Strong interpersonal and communication skills with a senior executive audience (internal and external)
Proven leadership capabilities and team working skills that can be applied in a complex matrix organization
Analytical capacities to synthesize large quantities of complex data to generate meaningful insights
Capable of living up to the Airbus Integrity Principles, consistently demonstrating ethical leadership behaviors
Proactive nature and strong self-initiative in an unstructured environment
Ability to identify and solve complex problems and manage conflict
Several years of international experience and relationship building capabilities across cultures.
The candidate should have a minimum of 12 years of experience obtained in international settings and in complex, large and global organizations. Experiences in Airbus Home Country sites, as well as in the Americas region, are highly desired. They should be educated at the Bachelor's level in Commerce, Business Administration or related disciplines, with preference for candidates who have obtained a Master's degree in similar fields. In addition, they should be willing to travel both domestically and abroad for up to 10% of their assigned working hours.
Education:Required Bachelor's Degree in Commerce, Business Administration, Finance or a related field
Preferred Master's Degree in Commerce, Business Administration, Finance or a related field
Experience:Required 12 years
Preferred > 15 years
Knowledge, Skills, Demonstrated Capabilities:Required Strong understanding and ability to apply Project, Program and Portfolio Management Principles
Demonstrated track record of delivering value through continuous improvement and cost saving initiatives
Deep understanding and appreciation for automation and the use of technology as an enabler of high-quality services and performance levels
Experience transforming business processes using LEAN or other continuous improvement models
Strong analytical skills and an understanding of how metrics can drive innovation and service level quality
Project Financial Evaluation skills (incl. DCF Valuations, CAPEX planning & NPV analysis)
LEAN Management experiences (i.e. Process Mapping, Visual Management etc.)
Commercial and contract evaluation experience for 3rd party and intercompany agreements
Performance Management KPI design and reporting knowledge and experience
Preferred Experience defining and implementing technology-enabled End-to-End Transactional processes
Experience supporting new-business creation and familiarity with early-stage enterprise development
Experience performing market-based benchmarking studies of peer companies in related industries
Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):Fluent English
Additional Languages appreciated (German, Spanish and French etc.)
Technical Systems Proficiency:Expert user of Microsoft Office Suite, including SharePoint, Access, Project, Visio, Excel and PowerPoint
Advanced knowledge of enterprise systems, including SAP and associated transactional systems.
15% Domestic and International
Eligibility:Able to work in the US without a current or future need for visa sponsorship
Decision Making, Complexity:
The Director Shared Services Transformation shall design, structure and facilitate Program Steering Committee meetings to secure alignment between company executives on the overall transformation program strategy and execution, ensuring a collective focus, resolving issues and reinforcing multi-functional collaboration.
The Director Shared Services Transformation shall provide guidance to the Program Steering Committee, proposing decisions that drive company investments >$25 million cost savings actions >$10 million.
The Director Shared Services Transformation shall define and elaborate a comprehensive set of governance rules for all transformation initiatives, securing validation from the Airbus Americas CEO and CFO as well as EU-based executives for their deployment.
The Director Shared Services Transformation reports directly to the Head of Transformation & Services Finance. He/she will also have programmatic reporting line to the Shared Services Steering Committee and Program Sponsors. Under their direction is 1 full-time-equivalent (FTE) working at an Analyst level to support the incumbent in their mission.
Direct Reports: Exempt: 0
Job Dimensions, Contributions to Success:
The Director Shared Services Transformation has indirect accountability over the management and planning of support function budgets ~ $25 million p.a. through the Annual Operating Plan (AOP) process.
The Director Shared Services Transformation has direct accountability over the management and planning of investment project budgets ~ $25 million p.a. through the program governance process.
The Director Shared Services Transformation has direct accountability to secure new streams of related-party service revenue ~ $10 million through the provisioning of shared services to new and existing internal customers.
Nature of Contacts:
Identify the communications in performing the responsibilities of this position: internal, external, cursory, involved, influencing, negotiating, and frequency.
Includes: Sitting, Standing, Walking, Speaking, Hearing, Vision, Travel
Airbus Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Airbus Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
As a leader in our field, Airbus Group provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.
As a matter of policy, Airbus Group does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.
Airbus Group does not offer tenured or guaranteed employment. Employment with Airbus Group is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.