Marketing Specialist Job PurposeThe Marketing Specialist for the Division of Strategic Partnerships and Applied Research Office of Partnerships and Outreach is a critical communications team member that furthers the visibility of the Division. The Marketing Specialist reports to the Director of Communications and Events and has the opportunity to collaborate with other directors across the division providing input and guidance on the development of campaigns and then analyzes the outcomes to demonstrate the return on investment of not only paid campaigns, but email marketing, organic social posting and search engine optimization work. The employee manages multiple deadlines and strives to stay up-to-date on current trends in digital marketing and emerging technologies. DescriptionMonitor, adjust and track analytics on a daily, weekly and monthly basis to report on effectiveness of digital channels in meeting their goals. This includes, but is not limited to review of data in native social platforms, Google Analytics, and Salesforce. Individual campaign reports will be compiled and presented at monthly campaign meetings. Data collection will result in analysis and recommendations that will assist with decision making related to the communications team's efforts. Contribute to social media documented strategies and ensure we are meeting those set goals. Develop paid campaign plans that target audiences on a variety of outlets. Research new trends and tools to effectively manage campaigns. Perform market and audience research that drive interest in attendance of events as well as research individual and corporate targeting for self-pay courses and programs. Contribute to social media accounts including but are not limited to Facebook, Twitter, Instagram and LinkedIn. Regularly review and update search engine optimization (SEO) needs for the web and paid advertising. Maintain knowledge of SEO best practices and apply those strategies to websites and blogging platforms that communications team maintains. Special projects as assigned. Unanet completion. QualificationsBachelor's degree and two years of experience. Knowledge of use and best practices for Search Engine Optimization. Knowledge of use and best practices for Google Ads, LinkedIn Advertising. Ability to develop customized Google Analytics reports. Experience using customer relationship management (CRM) such as Salesforce and Marketing Cloud preferred. Knowledge of use and best practices for social media. Strong problem-solving skills. Comfortable publishing and contributing to social media accounts. Excellent communications skills. Strong time management skills. Preferred:Background in marketing and communications. Technologically savvy. Proficient with Microsoft Office suite. A criminal background investigation is required for the hired candidate and the results may impact employment. Salary and Benefits$54,000 annually and a contract that offers annual leave, holidays, sick days and tuition remission. Contractual employees scheduled to work 30 or more hours per week may be eligible for subsidized health benefits coverage. This position will be open for a minimum of 14 days. Cover letter and resume are requested, but not required. ApplyTo view and apply to current job openings please visit www.towson.edu/jobs. Office of Human Resources8000 York RoadTowson, Maryland21252-0001 Towson University is an Equal Opportunity Employer and has a strong institutional commitment to diversity. Women, minorities, persons with disabilities, and veterans are encouraged to apply. If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: adarequest@towson.edu. Towson University is a smoke-free campus.
Marketing Specialist Job PurposeThe Marketing Specialist for the Division of Strategic Partnerships and Applied Research Office of Partnerships and Outreach is a critical communications team member that furthers the visibility of the Division. The Marketing Specialist reports to the Director of Communications and Events and has the opportunity to collaborate with other directors across the division providing input and guidance on the development of campaigns and then analyzes the outcomes to demonstrate the return on investment of not only paid campaigns, but email marketing, organic social posting and search engine optimization work. The employee manages multiple deadlines and strives to stay up-to-date on current trends in digital marketing and emerging technologies. DescriptionMonitor, adjust and track analytics on a daily, weekly and monthly basis to report on effectiveness of digital channels in meeting their goals. This includes, but is not limited to review of data in native social platforms, Google Analytics, and Salesforce. Individual campaign reports will be compiled and presented at monthly campaign meetings. Data collection will result in analysis and recommendations that will assist with decision making related to the communications team's efforts. Contribute to social media documented strategies and ensure we are meeting those set goals. Develop paid campaign plans that target audiences on a variety of outlets. Research new trends and tools to effectively manage campaigns. Perform market and audience research that drive interest in attendance of events as well as research individual and corporate targeting for self-pay courses and programs. Contribute to social media accounts including but are not limited to Facebook, Twitter, Instagram and LinkedIn. Regularly review and update search engine optimization (SEO) needs for the web and paid advertising. Maintain knowledge of SEO best practices and apply those strategies to websites and blogging platforms that communications team maintains. Special projects as assigned. Unanet completion. QualificationsBachelor's degree and two years of experience. Knowledge of use and best practices for Search Engine Optimization. Knowledge of use and best practices for Google Ads, LinkedIn Advertising. Ability to develop customized Google Analytics reports. Experience using customer relationship management (CRM) such as Salesforce and Marketing Cloud preferred. Knowledge of use and best practices for social media. Strong problem-solving skills. Comfortable publishing and contributing to social media accounts. Excellent communications skills. Strong time management skills. Preferred:Background in marketing and communications. Technologically savvy. Proficient with Microsoft Office suite. A criminal background investigation is required for the hired candidate and the results may impact employment. Salary and Benefits$54,000 annually and a contract that offers annual leave, holidays, sick days and tuition remission. Contractual employees scheduled to work 30 or more hours per week may be eligible for subsidized health benefits coverage. This position will be open for a minimum of 14 days. Cover letter and resume are requested, but not required. ApplyTo view and apply to current job openings please visit www.towson.edu/jobs. Office of Human Resources8000 York RoadTowson, Maryland21252-0001 Towson University is an Equal Opportunity Employer and has a strong institutional commitment to diversity. Women, minorities, persons with disabilities, and veterans are encouraged to apply. If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: adarequest@towson.edu. Towson University is a smoke-free campus.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Program Manager, AONE Quality, Safety and Innovation for the American Organization for Nurse Leaders (AONL) in Chicago.POSITION PURPOSEThe AONL Program Manager for Quality, Safety, and Innovation implements and administers program functions for quality, safety, and innovation programming internal to the AONL, in collaboration with other member groups of the AHA, or as requested by other external professional organizations (i.e., NAHQ, NPSF, ECRI). Develops, plans and executes a wide variety of activities related to these programs to include cohort/meeting planning, onsite training, counseling/mentoring/facilitation, program evaluation, and communications with internal and external groups across the country.ESSENTIAL FUNCTIONSLeads in-person meetings and/or conference calls, participates as program faculty for onsite or offsite events, and designs programs/calls to support the needs of participants.Serves as a liaison to other AHA member departments and external agencies requesting AONL involvement in patient safety, quality or innovation initiatives. Attends planning meets/calls and ensures prompt response to request for deliverables.Develops and executes communications to internal and external audiences, to include program timelines, expectations around deliverables, and arrangements around travel and accommodations as applicable.Evaluates performance of program by collecting and analyzing data in support of key performance metrics for program. Summarizes findings and redesigns program to meet educational needs. Provides data management support to programs to ensure data driven outcomes are captured and delivered in presentations, reports, and manuscripts.Assists with the development of program budgets, tracking and forecasting all revenue and expenses.Collaborates with Director and AONL department team members such as Marketing, Communications, and Education staff to ensure quality, safety, and innovation program deliverables are being developed and met.Executes programs to include site visits, conference calls, ongoing mentorship/guidance, identification of content experts/subject matter experts, collection and preparation of presentation and other materials from subject matter experts, registration and meeting planning (in conjunction with other AONL staff), data collection, and preparation of continuing education applications to ensure successful, collaborative meetings that support the overall mission of the AONL and the AHA.Provides project support for additional selected quality, safety, innovation and nursing research initiatives as defined by the Director. Assists with presentation preparation, prepares correspondence, maintains program records and files and ensures programs or initiatives meet deadlines and anticipated deliverables.Assists the Director in developing manuscripts for internal and external publications related to patient safety, quality, innovation, and/or nursing research.QUALIFICATIONSEducation:Required Education: Master's DegreeDesired fields of study: Nursing, Performance Improvement/Quality Management, Professional Development, Public Health, Health Care or Business. Years of experience may be substituted for education.Experience: 5-7 years experience with a minimum of 5 years of nursing experience applying expertise in the promotion of quality nursing care.Experience in performance improvement and/or quality management preferred (i.e., Lean, Six Sigma, PDSA).Experience managing projects is required.Experience in presenting/lecturing for educational programs is required.Experience developing communications is required.Experience with data collection, analysis and reporting is required.Knowledge Requirements:Knowledge of patient safety and performance improvement/quality management, change management, the current health care environment, health policy, and managing complex projects is required.Knowledge of data analysis and research is required.Technical Requirements:Excellent computer skills including proficiency with Microsoft Office (Outlook, Word, Excel and PowerPoint.).Ability to learn new technology is required.Experience utilizing Adobe Acrobat Professional is a plus.Experience with online survey development software such as Survey Monkey is preferred.Experience with utilizing various software such as a membership software or learning management system is preferred.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Program Manager, AONE Quality, Safety and Innovation for the American Organization for Nurse Leaders (AONL) in Chicago.POSITION PURPOSEThe AONL Program Manager for Quality, Safety, and Innovation implements and administers program functions for quality, safety, and innovation programming internal to the AONL, in collaboration with other member groups of the AHA, or as requested by other external professional organizations (i.e., NAHQ, NPSF, ECRI). Develops, plans and executes a wide variety of activities related to these programs to include cohort/meeting planning, onsite training, counseling/mentoring/facilitation, program evaluation, and communications with internal and external groups across the country.ESSENTIAL FUNCTIONSLeads in-person meetings and/or conference calls, participates as program faculty for onsite or offsite events, and designs programs/calls to support the needs of participants.Serves as a liaison to other AHA member departments and external agencies requesting AONL involvement in patient safety, quality or innovation initiatives. Attends planning meets/calls and ensures prompt response to request for deliverables.Develops and executes communications to internal and external audiences, to include program timelines, expectations around deliverables, and arrangements around travel and accommodations as applicable.Evaluates performance of program by collecting and analyzing data in support of key performance metrics for program. Summarizes findings and redesigns program to meet educational needs. Provides data management support to programs to ensure data driven outcomes are captured and delivered in presentations, reports, and manuscripts.Assists with the development of program budgets, tracking and forecasting all revenue and expenses.Collaborates with Director and AONL department team members such as Marketing, Communications, and Education staff to ensure quality, safety, and innovation program deliverables are being developed and met.Executes programs to include site visits, conference calls, ongoing mentorship/guidance, identification of content experts/subject matter experts, collection and preparation of presentation and other materials from subject matter experts, registration and meeting planning (in conjunction with other AONL staff), data collection, and preparation of continuing education applications to ensure successful, collaborative meetings that support the overall mission of the AONL and the AHA.Provides project support for additional selected quality, safety, innovation and nursing research initiatives as defined by the Director. Assists with presentation preparation, prepares correspondence, maintains program records and files and ensures programs or initiatives meet deadlines and anticipated deliverables.Assists the Director in developing manuscripts for internal and external publications related to patient safety, quality, innovation, and/or nursing research.QUALIFICATIONSEducation:Required Education: Master's DegreeDesired fields of study: Nursing, Performance Improvement/Quality Management, Professional Development, Public Health, Health Care or Business. Years of experience may be substituted for education.Experience: 5-7 years experience with a minimum of 5 years of nursing experience applying expertise in the promotion of quality nursing care.Experience in performance improvement and/or quality management preferred (i.e., Lean, Six Sigma, PDSA).Experience managing projects is required.Experience in presenting/lecturing for educational programs is required.Experience developing communications is required.Experience with data collection, analysis and reporting is required.Knowledge Requirements:Knowledge of patient safety and performance improvement/quality management, change management, the current health care environment, health policy, and managing complex projects is required.Knowledge of data analysis and research is required.Technical Requirements:Excellent computer skills including proficiency with Microsoft Office (Outlook, Word, Excel and PowerPoint.).Ability to learn new technology is required.Experience utilizing Adobe Acrobat Professional is a plus.Experience with online survey development software such as Survey Monkey is preferred.Experience with utilizing various software such as a membership software or learning management system is preferred.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Senior Digital Marketing and Membership Specialist for the American Society for Healthcare Risk Management (ASHRM) in Chicago.POSITION PURPOSEThe Senior Digital Specialist, Marketing and Membership is responsible for supporting ASHRM goals, in collaboration with the marketing/communications team, by developing and implementing campaign strategies, planning, writing copy, executing/automating communications, tracking and reporting results using analytics and tracking.The digital strategist plays a significant role in the definition and implementation of ASHRM’s digital strategy, encompassing all public (web sites, landing pages, microsites, and social sites) web properties; paid, earned and owned digital media; and all supporting infrastructure (web content management, analytics, social platforms, marketing automation platforms).His/her knowledge of marketing strategy, and exceptional writing and technical skills will be utilized to create and execute marketing and communications initiatives to help increase member and prospect engagement and drive revenue. This individual serves as project lead for ASHRM membership growth through recruitment and retention efforts, and support ASHRM chapters. This individual will support ASHRM’s digital presence through targeted plans, marketing automation, high conversion rates, repeat customers and lead intelligence. This position will also support ad-hoc projects of the marketing department.ESSENTIAL FUNCTIONSCoordinate integration of digital strategy across all channels, in collaboration with ASHRM marketing team. Writes copy, works with designer on layout, proofs work and ensures quality communications are sent out.Manage digital marketing campaigns from conception through implementation.Develop, manage, and evaluate multiple paid search programs.Produces and disseminates electronic communications and maintains email lists to ensure accurate dissemination of marketing campaigns. Coordinates email communications utilizing email marketing platform (Real Magnet, Marketo), including but not limited to, writing, copy editing, layout, list management, debugging HTML code, e-mail distribution.Manages Google analytics, webmaster tools, and SEO. Conducts monthly reporting and plans and implements campaigns to increase traffic to the websites and ROI on purchased platforms.Continually improves ASHRM’s websites and other digital communications platforms by researching, evaluating, recommending and implementing solutions and new functionality that help drive value.Supports sponsorship and advertising outreach efforts; maintains documentation and ensures fulfillment of web and print advertising (schedules/rates; ad copy organization).Collaborates to develop and implement ASHRM's social and mobile media strategy (ie, Facebook, Twitter, LinkedIn, ASHRM Exchange, You Tube, blogs, apps) as a component of integrated communications and marketing, and executes plans accordingly. Develops content and posts to various platforms.Writes marketing copy as needed for multiple media channels including Social Media.Manages member activities such as ASHRM Annual Conference Booth, ASHRM Annual Conference First time attendee session, Chapter Leaders Session, Business Meeting, ASHRM chapters and other Annual Conference Marketing and Communications projects as needed.Serves as staff liaison to assigned committees and task forces. Responsibilities include drafting meeting agendas, coordinating meetings and conference calls, drafting programs/strategies to be discussed on the agenda, drafting and distributing minutes, tracking follow-ups, and reporting to the Board on activities.QUALIFICATIONSEducation:Required Education: Bachelor's DegreeDesired fields of study: Marketing, Communications or similar degree. Years of experience may be substituted for education.Experience: 5-7 years experience with a minimum of 5 years of digital marketing experience is required.Experience developing and implementing integrated marketing strategies for multiple channels.Association membership development and customer relations experience.Strong writing skills are necessary.Non-profit, association, or healthcare experience is a plus.Knowledge Requirements:Knowledge of key marketing concepts and pricing.Ability to develop and implement effective marketing promotions strategies.Problem solving skills along with an ability to work on multiple projects simultaneously will be necessary.Ability to gather and use market research information; provide and interpret data.Knowledge of AP style.Technical Requirements:Strong MS Word, Excel, and PowerPoint skills are required.Knowledge of Membership/Customer Management Systems such as AMS is necessary.Must have experience with Real Magnet, Constant Contact or similar email platforms. Functional skills in web site management and video conferencing.Proficiency in google analytics, webmaster tools, Google developer tools, Hotjar, Hootesuite and other web/social traffic measurement tools.Expert knowledge in techniques, such as HTML, CSS, responsive website layout, etc. and experience developing content using TeamSite or other Content Management System (Drupal, Wordpress, Sitecore).Good working knowledge of HTML. Photoshop, Adobe InDesign knowledge a plus.Working knowledge of JavaScript, jQuery and Flash is a plus.Experience with video production and/or animation is a plus.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Senior Digital Marketing and Membership Specialist for the American Society for Healthcare Risk Management (ASHRM) in Chicago.POSITION PURPOSEThe Senior Digital Specialist, Marketing and Membership is responsible for supporting ASHRM goals, in collaboration with the marketing/communications team, by developing and implementing campaign strategies, planning, writing copy, executing/automating communications, tracking and reporting results using analytics and tracking.The digital strategist plays a significant role in the definition and implementation of ASHRM’s digital strategy, encompassing all public (web sites, landing pages, microsites, and social sites) web properties; paid, earned and owned digital media; and all supporting infrastructure (web content management, analytics, social platforms, marketing automation platforms).His/her knowledge of marketing strategy, and exceptional writing and technical skills will be utilized to create and execute marketing and communications initiatives to help increase member and prospect engagement and drive revenue. This individual serves as project lead for ASHRM membership growth through recruitment and retention efforts, and support ASHRM chapters. This individual will support ASHRM’s digital presence through targeted plans, marketing automation, high conversion rates, repeat customers and lead intelligence. This position will also support ad-hoc projects of the marketing department.ESSENTIAL FUNCTIONSCoordinate integration of digital strategy across all channels, in collaboration with ASHRM marketing team. Writes copy, works with designer on layout, proofs work and ensures quality communications are sent out.Manage digital marketing campaigns from conception through implementation.Develop, manage, and evaluate multiple paid search programs.Produces and disseminates electronic communications and maintains email lists to ensure accurate dissemination of marketing campaigns. Coordinates email communications utilizing email marketing platform (Real Magnet, Marketo), including but not limited to, writing, copy editing, layout, list management, debugging HTML code, e-mail distribution.Manages Google analytics, webmaster tools, and SEO. Conducts monthly reporting and plans and implements campaigns to increase traffic to the websites and ROI on purchased platforms.Continually improves ASHRM’s websites and other digital communications platforms by researching, evaluating, recommending and implementing solutions and new functionality that help drive value.Supports sponsorship and advertising outreach efforts; maintains documentation and ensures fulfillment of web and print advertising (schedules/rates; ad copy organization).Collaborates to develop and implement ASHRM's social and mobile media strategy (ie, Facebook, Twitter, LinkedIn, ASHRM Exchange, You Tube, blogs, apps) as a component of integrated communications and marketing, and executes plans accordingly. Develops content and posts to various platforms.Writes marketing copy as needed for multiple media channels including Social Media.Manages member activities such as ASHRM Annual Conference Booth, ASHRM Annual Conference First time attendee session, Chapter Leaders Session, Business Meeting, ASHRM chapters and other Annual Conference Marketing and Communications projects as needed.Serves as staff liaison to assigned committees and task forces. Responsibilities include drafting meeting agendas, coordinating meetings and conference calls, drafting programs/strategies to be discussed on the agenda, drafting and distributing minutes, tracking follow-ups, and reporting to the Board on activities.QUALIFICATIONSEducation:Required Education: Bachelor's DegreeDesired fields of study: Marketing, Communications or similar degree. Years of experience may be substituted for education.Experience: 5-7 years experience with a minimum of 5 years of digital marketing experience is required.Experience developing and implementing integrated marketing strategies for multiple channels.Association membership development and customer relations experience.Strong writing skills are necessary.Non-profit, association, or healthcare experience is a plus.Knowledge Requirements:Knowledge of key marketing concepts and pricing.Ability to develop and implement effective marketing promotions strategies.Problem solving skills along with an ability to work on multiple projects simultaneously will be necessary.Ability to gather and use market research information; provide and interpret data.Knowledge of AP style.Technical Requirements:Strong MS Word, Excel, and PowerPoint skills are required.Knowledge of Membership/Customer Management Systems such as AMS is necessary.Must have experience with Real Magnet, Constant Contact or similar email platforms. Functional skills in web site management and video conferencing.Proficiency in google analytics, webmaster tools, Google developer tools, Hotjar, Hootesuite and other web/social traffic measurement tools.Expert knowledge in techniques, such as HTML, CSS, responsive website layout, etc. and experience developing content using TeamSite or other Content Management System (Drupal, Wordpress, Sitecore).Good working knowledge of HTML. Photoshop, Adobe InDesign knowledge a plus.Working knowledge of JavaScript, jQuery and Flash is a plus.Experience with video production and/or animation is a plus.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Director, Operations for Health Forum in Chicago.POSITION PURPOSEThe AHA Center for Health Innovation (“Center”), created by the American Hospital Association (“AHA”), enhances hospital and health system transformation and accelerates innovation at scale. The Center was formed in September 2019 from the merger of AHA’s Health Forum, Health Research & Educational Trust, Data Center and The Value Initiative. The Center serves as a key partner to AHA members, supporting their innovation and transformation journey with new tools, data products and analytics, collaboratives, conferences and virtual learning, market intelligence and advisory services.The director is a critical member of the Center management team. Reporting to the Center COO and working closely with various business units, teams and leadership across the AHA, this position supports best-in-class operations across a diverse portfolio of business lines and programs from clinically-focused federal government contracts to for-profit offerings spanning data products, channel marketing and training programs.The director will assist in overseeing the day-to-day operations to support the growth and success of the Center. S/he will help lead the tracking and achieving of key organizational performance indicators, program/project management and compliance/policies in support of Center programs that include regular collaboration with the field engagement, legal, policy, HR, IT, administration departments and other teams throughout the organization. This role will also assist the COO and other Center leadership with long-term business development and product innovation efforts.The director requires organizational, communication, and leadership skills second-to-none and experience developing solutions that push innovative boundaries. The director will work closely with staff and leadership to strategize and develop long-term plans that usher in new levels of productivity and success for the Center.ESSENTIAL FUNCTIONSCollaborate with executive-level management in the development of performance goals and long-term operational plans.Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.Work with project managers in the development of financial, budgetary and implementation plans.Develop, implement, and monitor day-to-day operational systems, processes and dashboards that provide visibility into goals, progress, and obstacles for our key initiatives.Provide leadership support for and represent the Center COO in key internal meetings when necessary.Assist with long-term business development strategy/planning and product innovation when necessary.Uphold organization policies and standards, ensuring regulations are followed.Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment.QUALIFICATIONSEducation:Required Education: Bachelor's DegreeDesired fields of study: Business, Management, Marketing or related field. Years of experience may be substituted for education.Experience: 7-10 years experience with a minimum of 7 years of experience in project/program management, finance and/or operations for a health services organization, technology company or association.Minimum 5 years working with marketing, sales, product development or project management.Minimum 3 years leading high-performance teams in fast-changing environment.Strong healthcare experience preferred.Knowledge Requirements:Knowledge of budget and business plan development.Knowledge of compliance, finance and organizational policy development.Proven ability to develop innovative solutions for increased productivity.Superior negotiation skills in both internal and external settings.Masterful organizational, communication, and leadership skills, demonstrated by previous professional success.Technical Requirements:Expert-level Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) skills.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Director, Operations for Health Forum in Chicago.POSITION PURPOSEThe AHA Center for Health Innovation (“Center”), created by the American Hospital Association (“AHA”), enhances hospital and health system transformation and accelerates innovation at scale. The Center was formed in September 2019 from the merger of AHA’s Health Forum, Health Research & Educational Trust, Data Center and The Value Initiative. The Center serves as a key partner to AHA members, supporting their innovation and transformation journey with new tools, data products and analytics, collaboratives, conferences and virtual learning, market intelligence and advisory services.The director is a critical member of the Center management team. Reporting to the Center COO and working closely with various business units, teams and leadership across the AHA, this position supports best-in-class operations across a diverse portfolio of business lines and programs from clinically-focused federal government contracts to for-profit offerings spanning data products, channel marketing and training programs.The director will assist in overseeing the day-to-day operations to support the growth and success of the Center. S/he will help lead the tracking and achieving of key organizational performance indicators, program/project management and compliance/policies in support of Center programs that include regular collaboration with the field engagement, legal, policy, HR, IT, administration departments and other teams throughout the organization. This role will also assist the COO and other Center leadership with long-term business development and product innovation efforts.The director requires organizational, communication, and leadership skills second-to-none and experience developing solutions that push innovative boundaries. The director will work closely with staff and leadership to strategize and develop long-term plans that usher in new levels of productivity and success for the Center.ESSENTIAL FUNCTIONSCollaborate with executive-level management in the development of performance goals and long-term operational plans.Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.Work with project managers in the development of financial, budgetary and implementation plans.Develop, implement, and monitor day-to-day operational systems, processes and dashboards that provide visibility into goals, progress, and obstacles for our key initiatives.Provide leadership support for and represent the Center COO in key internal meetings when necessary.Assist with long-term business development strategy/planning and product innovation when necessary.Uphold organization policies and standards, ensuring regulations are followed.Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment.QUALIFICATIONSEducation:Required Education: Bachelor's DegreeDesired fields of study: Business, Management, Marketing or related field. Years of experience may be substituted for education.Experience: 7-10 years experience with a minimum of 7 years of experience in project/program management, finance and/or operations for a health services organization, technology company or association.Minimum 5 years working with marketing, sales, product development or project management.Minimum 3 years leading high-performance teams in fast-changing environment.Strong healthcare experience preferred.Knowledge Requirements:Knowledge of budget and business plan development.Knowledge of compliance, finance and organizational policy development.Proven ability to develop innovative solutions for increased productivity.Superior negotiation skills in both internal and external settings.Masterful organizational, communication, and leadership skills, demonstrated by previous professional success.Technical Requirements:Expert-level Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) skills.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking an Executive Assistant based in our Chicago office.PurposeThe Executive Assistant performs a wide variety of executive level administrative tasks in support of the SVP & Chief Medical Officer. This position will manage a complex calendar, arrange travel and process expenses for payment. Proactively identifies and addresses administrative issues and opportunities. Communicates effectively and maintains positive working relationships with all colleagues externally and within the American Hospital Association. Exemplifies the AHA mission, vision and values. Essential Functions1. Maintains SVP’s & Chief Medical Officers (CMO) complex calendar on a daily basis, schedules and confirms appointments, meetings and conference calls. 2. Handles logistics for meetings that are located onsite or offsite that includes, but is not limited to arrange for meeting rooms or facilities, audio visual, food and beverage and registration.3. Plans, organizes and coordinates various activities related to the CMO’s schedule of presentations, board meetings, committee meetings, committee presentations, speaking engagements, and events.4. Arranges travel plans for CMO that includes flight, car and hotel reservations that are in alignment with CMO’s preferences. Gathers all receipts, prepares and submits expense reports on behalf of the CMO within 30 days of travel.5. Assists with the creation, revision and distribution of various materials, such as those for meetings, PowerPoint presentations and information packets. Takes, transcribes and distributes notes or minutes of meetings, and identifies next steps/actions items and owner.6. Prepares routine and advanced correspondence, including but not limited to letters, memoranda, documents, agendas, presentations, bios and reports. 7. Collaborates with colleagues and other AHA departments in order to complete work effectively. Keeps abreast of organizational activities and the work groups managed by the CMO.8. Screens CMO’s telephone calls, emails, physical mail and greets visitors. Maintains CMO’s Outlook contact list.9. Documents and implements policies and procedures that ensure the administrative expectations of the CMO are met and identifies opportunities for process improvement.10. Performs other duties and assists with projects as assigned by supervisor. RequirementsAssociate's degree in Business Administration, Liberal Arts. 5-7 years experience with a minimum of 5 years of senior level administrative support experience. Experience supporting multiple individuals is strongly preferred. Knowledge Requirements: Advanced knowledge of administrative support functions. Technical Requirements: Advanced Microsoft Office and computer (Outlook, Word, Excel and PowerPoint) skills. Abilities Required: Ability to exercise good judgment and sound decision-making in a variety of situations; maintain a high level of integrity, professionalism and confidentiality. Types of skills required: Interpersonal; planning; project management, service orientation; software; writing, verbal and communication; negotiation and delegating skills; attention to detail skills.Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking an Executive Assistant based in our Chicago office.PurposeThe Executive Assistant performs a wide variety of executive level administrative tasks in support of the SVP & Chief Medical Officer. This position will manage a complex calendar, arrange travel and process expenses for payment. Proactively identifies and addresses administrative issues and opportunities. Communicates effectively and maintains positive working relationships with all colleagues externally and within the American Hospital Association. Exemplifies the AHA mission, vision and values. Essential Functions1. Maintains SVP’s & Chief Medical Officers (CMO) complex calendar on a daily basis, schedules and confirms appointments, meetings and conference calls. 2. Handles logistics for meetings that are located onsite or offsite that includes, but is not limited to arrange for meeting rooms or facilities, audio visual, food and beverage and registration.3. Plans, organizes and coordinates various activities related to the CMO’s schedule of presentations, board meetings, committee meetings, committee presentations, speaking engagements, and events.4. Arranges travel plans for CMO that includes flight, car and hotel reservations that are in alignment with CMO’s preferences. Gathers all receipts, prepares and submits expense reports on behalf of the CMO within 30 days of travel.5. Assists with the creation, revision and distribution of various materials, such as those for meetings, PowerPoint presentations and information packets. Takes, transcribes and distributes notes or minutes of meetings, and identifies next steps/actions items and owner.6. Prepares routine and advanced correspondence, including but not limited to letters, memoranda, documents, agendas, presentations, bios and reports. 7. Collaborates with colleagues and other AHA departments in order to complete work effectively. Keeps abreast of organizational activities and the work groups managed by the CMO.8. Screens CMO’s telephone calls, emails, physical mail and greets visitors. Maintains CMO’s Outlook contact list.9. Documents and implements policies and procedures that ensure the administrative expectations of the CMO are met and identifies opportunities for process improvement.10. Performs other duties and assists with projects as assigned by supervisor. RequirementsAssociate's degree in Business Administration, Liberal Arts. 5-7 years experience with a minimum of 5 years of senior level administrative support experience. Experience supporting multiple individuals is strongly preferred. Knowledge Requirements: Advanced knowledge of administrative support functions. Technical Requirements: Advanced Microsoft Office and computer (Outlook, Word, Excel and PowerPoint) skills. Abilities Required: Ability to exercise good judgment and sound decision-making in a variety of situations; maintain a high level of integrity, professionalism and confidentiality. Types of skills required: Interpersonal; planning; project management, service orientation; software; writing, verbal and communication; negotiation and delegating skills; attention to detail skills.Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Senior Director, Association Governance, and Assistant AHA Secretary, Board of Trustees for the Office of the Secretary in Chicago.POSITION PURPOSEThis is a management position in the Office of the Secretary that serves as Assistant Corporate Secretary. This position staffs the Association's Board of Trustees, develops and implements strategies and performance improvement initiatives to enhance the work of the Office of the Secretary and improves Association governance. This position directs the work of two exempt staff members and oversees some of the projects done by an additional exempt staff member.ESSENTIAL FUNCTIONSSupport for AHA Board of Trustees:-Preparation of Board agenda; oversight of preparation of materials-Preparation of Chair's agenda-Preparation of Board assignments-Preparation of Board minutes-Seating Chart for Board meetings-Work with Meetings and Travel Department on AV needs and room set up-Day of meeting support-Preparation, distribution, and analysis of Board meeting evaluations-Development and implementation of tri-annual Board evaluation-Preparation and presentation of Board orientation for incoming Board members-Prepare or direct preparation of scripts for officers and CEO related to Board meetings and events-Supervise staff who manage officer speeches-Develops agenda for and directs semi-annual Board alumni calls-Directs and manage Boardvantage portal, including contract negotiation with vendor, Board materials prep., training, license management, NASDAQ vendor management, etc.Communications: -Capturing the nuances of policy and Board deliberations in written communications, including Board minutes and assignments as well as Board communications-Preparation of regular communication vehicle for the Board, LeaderBoard (under CEO's signature)-Preparation of Chairman's Mark communication with RPBs-Reviewing and editing as needed materials prepared by other staff members in the OfficeDirecting Quest for Quality Prize and providing support for additional Association award programs: - Direct work of Q4Q committee secretary, including meeting planning, award promotion, site visit planning and scheduling-Develop strategy and plans for continued development of the award program over time-Establish and maintain relationship with award funders-Counsel hospitals and programs, which are being site visited for the award, on how to develop the best agenda and site visit-Participate in site visits-Provide insights and recommendations to OS staff developing recommendations for the Association's Leadership AwardsManage and direct work of two to three OS staffers, related to:-Preparation of directories and handbooks-Appointments-Conflict of Interest-Board support-AwardsDevelop and monitor annual budgets for Office and Association governance.QUALIFICATIONSEducation:Required Education: Bachelor's DegreeDesired fields of study: Communications, Not-for-profit Management/Governance, Public Health, or other areas in Humanities or Liberal Arts Years of experience may be substituted for education.Experience: 10-12 years experience with a minimum of 10 years experience in not-for-profits, preferably an associationExperience in staffing committee or other groupsSpeechwriting or other policy-oriented writingGovernance of an associationFamiliarity with health care quality issuesMasters degree preferredKnowledge Requirements:Knowledge and understanding of AHA governance and policy development processWriting and communication skillsBasic understanding of AHA Path ForwardHealth care quality improvement process and goalsTechnical Requirements: High comfort with Microsoft Software as well as desktop publishingAbility to learn other software systems, particularly AMS and QuarkBENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Senior Director, Association Governance, and Assistant AHA Secretary, Board of Trustees for the Office of the Secretary in Chicago.POSITION PURPOSEThis is a management position in the Office of the Secretary that serves as Assistant Corporate Secretary. This position staffs the Association's Board of Trustees, develops and implements strategies and performance improvement initiatives to enhance the work of the Office of the Secretary and improves Association governance. This position directs the work of two exempt staff members and oversees some of the projects done by an additional exempt staff member.ESSENTIAL FUNCTIONSSupport for AHA Board of Trustees:-Preparation of Board agenda; oversight of preparation of materials-Preparation of Chair's agenda-Preparation of Board assignments-Preparation of Board minutes-Seating Chart for Board meetings-Work with Meetings and Travel Department on AV needs and room set up-Day of meeting support-Preparation, distribution, and analysis of Board meeting evaluations-Development and implementation of tri-annual Board evaluation-Preparation and presentation of Board orientation for incoming Board members-Prepare or direct preparation of scripts for officers and CEO related to Board meetings and events-Supervise staff who manage officer speeches-Develops agenda for and directs semi-annual Board alumni calls-Directs and manage Boardvantage portal, including contract negotiation with vendor, Board materials prep., training, license management, NASDAQ vendor management, etc.Communications: -Capturing the nuances of policy and Board deliberations in written communications, including Board minutes and assignments as well as Board communications-Preparation of regular communication vehicle for the Board, LeaderBoard (under CEO's signature)-Preparation of Chairman's Mark communication with RPBs-Reviewing and editing as needed materials prepared by other staff members in the OfficeDirecting Quest for Quality Prize and providing support for additional Association award programs: - Direct work of Q4Q committee secretary, including meeting planning, award promotion, site visit planning and scheduling-Develop strategy and plans for continued development of the award program over time-Establish and maintain relationship with award funders-Counsel hospitals and programs, which are being site visited for the award, on how to develop the best agenda and site visit-Participate in site visits-Provide insights and recommendations to OS staff developing recommendations for the Association's Leadership AwardsManage and direct work of two to three OS staffers, related to:-Preparation of directories and handbooks-Appointments-Conflict of Interest-Board support-AwardsDevelop and monitor annual budgets for Office and Association governance.QUALIFICATIONSEducation:Required Education: Bachelor's DegreeDesired fields of study: Communications, Not-for-profit Management/Governance, Public Health, or other areas in Humanities or Liberal Arts Years of experience may be substituted for education.Experience: 10-12 years experience with a minimum of 10 years experience in not-for-profits, preferably an associationExperience in staffing committee or other groupsSpeechwriting or other policy-oriented writingGovernance of an associationFamiliarity with health care quality issuesMasters degree preferredKnowledge Requirements:Knowledge and understanding of AHA governance and policy development processWriting and communication skillsBasic understanding of AHA Path ForwardHealth care quality improvement process and goalsTechnical Requirements: High comfort with Microsoft Software as well as desktop publishingAbility to learn other software systems, particularly AMS and QuarkBENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
American Hospital Association
Washington, District of Columbia
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Social Media Specialist for the Center for Advocacy and Member Communications department in Washington DC.POSITION PURPOSEThe Social Media Specialist primarily supports AHA's social media and communications efforts through maintenance and development of social media content. Thinks strategically and tactically about how the AHA can use social media to promote its policy and advocacy goals. Works with supervisor and colleagues throughout the association to create innovative initiatives to support AHA's work and engage members and the hospital community through social media.ESSENTIAL FUNCTIONSSupport and maintain AHA's social media channels and manage communities, including the AHA's digital media campaign to help in telling the hospital story to the general public. These channels include but are not limited to: Facebook, Instagram, Twitter, and LinkedIn.Provide analysis and recommendations on social media strategies that align with AHA initiatives and goals. Develop strategy outreach to bloggers and other new media outlets to help better tell the hospital story.Track and report on social media ROI and web analytics and implements necessary changes to increase engagement.Design social media campaigns. Host live social media events on AHA’s various social media sites.Implement and make recommendations for new social media trends and tools in order to achieve AHA's goals.Assist with the design and distribution of AHA digital campaign material, advocacy related materials for special events such as Hill briefings, and other online branding content as needed.Collaborate with the communications team to cultivate a stronger online presence of the AHA's public campaign to help tell the hospital story and Advance Health in America through the creation a social media calendar and producing meaningful, interactive social media posts.Participate in AHA's social media communicators group to learn from and interact with multiple internal organizations in AHA. This includes; PMGs, AONE, HRET, AHA’s Center for Health Innovation, and may include other internal organizations. Help coordinate messaging from each group for AHA social media channels.Act as a primary contact with social media vendors.Perform other duties as assigned by supervisor.QUALIFICATIONSEducation:Required Education: Bachelor's DegreeDesired fields of study: Communications, Marketing or similar Years of experience may be substituted for education.Experience: 3-5 years experience with a minimum of 3 years of professional writing and content creation for a variety of communication channels.Experience within the nonprofit/healthcare/association industry is preferred.Knowledge Requirements:Knowledge of social media platforms and best practices.Knowledge of how content plays a role in web analytics and SEO.Technical Requirements:Experience with Facebook, Twitter, Instagram and LinkedIn.Intermediate computer and Microsoft Office (Word, Excel, Outlook and Publisher) skills.Experience with Hootsuite, Adobe InDesign, Illustrator and Photoshop is a plus.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Social Media Specialist for the Center for Advocacy and Member Communications department in Washington DC.POSITION PURPOSEThe Social Media Specialist primarily supports AHA's social media and communications efforts through maintenance and development of social media content. Thinks strategically and tactically about how the AHA can use social media to promote its policy and advocacy goals. Works with supervisor and colleagues throughout the association to create innovative initiatives to support AHA's work and engage members and the hospital community through social media.ESSENTIAL FUNCTIONSSupport and maintain AHA's social media channels and manage communities, including the AHA's digital media campaign to help in telling the hospital story to the general public. These channels include but are not limited to: Facebook, Instagram, Twitter, and LinkedIn.Provide analysis and recommendations on social media strategies that align with AHA initiatives and goals. Develop strategy outreach to bloggers and other new media outlets to help better tell the hospital story.Track and report on social media ROI and web analytics and implements necessary changes to increase engagement.Design social media campaigns. Host live social media events on AHA’s various social media sites.Implement and make recommendations for new social media trends and tools in order to achieve AHA's goals.Assist with the design and distribution of AHA digital campaign material, advocacy related materials for special events such as Hill briefings, and other online branding content as needed.Collaborate with the communications team to cultivate a stronger online presence of the AHA's public campaign to help tell the hospital story and Advance Health in America through the creation a social media calendar and producing meaningful, interactive social media posts.Participate in AHA's social media communicators group to learn from and interact with multiple internal organizations in AHA. This includes; PMGs, AONE, HRET, AHA’s Center for Health Innovation, and may include other internal organizations. Help coordinate messaging from each group for AHA social media channels.Act as a primary contact with social media vendors.Perform other duties as assigned by supervisor.QUALIFICATIONSEducation:Required Education: Bachelor's DegreeDesired fields of study: Communications, Marketing or similar Years of experience may be substituted for education.Experience: 3-5 years experience with a minimum of 3 years of professional writing and content creation for a variety of communication channels.Experience within the nonprofit/healthcare/association industry is preferred.Knowledge Requirements:Knowledge of social media platforms and best practices.Knowledge of how content plays a role in web analytics and SEO.Technical Requirements:Experience with Facebook, Twitter, Instagram and LinkedIn.Intermediate computer and Microsoft Office (Word, Excel, Outlook and Publisher) skills.Experience with Hootsuite, Adobe InDesign, Illustrator and Photoshop is a plus.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a ICD-10-CM/PCS Coding Consultant for Health Forum, a full time opportunity located in our downtown Chicago office. This is not a remote working opportunity. Essential FunctionsResearch and draft responses to requests for ICD-10-CM and ICD-10-PCS coding advice received by the Central Office, so that consistent and meaningful data is reported in all health care settings in accordance with established coding guidelines.Review and analyze comments on drafts of coding responses to ensure accuracy and consistency of Central Office advice. Maintain a database of coding responses, retrievable by text or numerical search to ensure consistency in drafting responses to similar questions previously answered.Contribute to the quarterly newsletter published by the Central Office on ICD-10, the official clearinghouse for ICD-10-CM and ICD-10-PCS coding questions.Identify potential agenda items for the Editorial Advisory board from responses drafted, and develop agenda materials to address these issues. This process includes clinical research, discussions with clinical specialists, and use of other sources to provide sufficient background information for the board's deliberations.Serve as the AHA ICD-9-CM, ICD-10-CM and ICD-10-PCS expert and maintains the integrity of the office by continually providing reliable and accurate coding advice. QualificationsBachelor's degree in Health Information Management.3-5 years experience with a minimum 3 years of experience with ICD-10-CM and ICD-10-PCS within a hospital environment is required.Previous experience in a role similar to a coding supervisor, lead coder, coding trainer/educator, coding auditor or coding compliance professional providing guidance and expertise related to ICD-10-CM and ICD-10-PCS is required.Must have passed Registered Health Information Administration, or Registered Health Information Technician examination.Knowledge Requirements: Advanced knowledge of ICD-10-CM and ICD-10-PCS systems. Recognized as a lead to others related to clinical coding. Knowledge of Inpatient Medicare Prospective Payment System (MS-DRGs), and other prospective payment classifications that rely on ICD-10-CM and ICD-10-PCS. Familiarity with clinical content, financial and clinical systems; fundamentals of medical science; and the structure, content, uses, strengths, and weaknesses of various clinical data classification schemes, other coding classifications, data sets, and DRGs. AHIMA approved trainer in ICD-10-CM and ICD-10-PCS is a plus.Technical Requirements: Advanced computer and Microsoft Office (Word, Outlook, Excel) skills are required. Ability to learn new software and technology is required.Abilities Required: Ability to act as an authority related to clinical coding subject matter. Ability to work independently and within a team. Ability to multitask and meet deadlines. Ability to communicate complex ideas in a clear and understandable manner.Less than 10% travel required.Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a ICD-10-CM/PCS Coding Consultant for Health Forum, a full time opportunity located in our downtown Chicago office. This is not a remote working opportunity. Essential FunctionsResearch and draft responses to requests for ICD-10-CM and ICD-10-PCS coding advice received by the Central Office, so that consistent and meaningful data is reported in all health care settings in accordance with established coding guidelines.Review and analyze comments on drafts of coding responses to ensure accuracy and consistency of Central Office advice. Maintain a database of coding responses, retrievable by text or numerical search to ensure consistency in drafting responses to similar questions previously answered.Contribute to the quarterly newsletter published by the Central Office on ICD-10, the official clearinghouse for ICD-10-CM and ICD-10-PCS coding questions.Identify potential agenda items for the Editorial Advisory board from responses drafted, and develop agenda materials to address these issues. This process includes clinical research, discussions with clinical specialists, and use of other sources to provide sufficient background information for the board's deliberations.Serve as the AHA ICD-9-CM, ICD-10-CM and ICD-10-PCS expert and maintains the integrity of the office by continually providing reliable and accurate coding advice. QualificationsBachelor's degree in Health Information Management.3-5 years experience with a minimum 3 years of experience with ICD-10-CM and ICD-10-PCS within a hospital environment is required.Previous experience in a role similar to a coding supervisor, lead coder, coding trainer/educator, coding auditor or coding compliance professional providing guidance and expertise related to ICD-10-CM and ICD-10-PCS is required.Must have passed Registered Health Information Administration, or Registered Health Information Technician examination.Knowledge Requirements: Advanced knowledge of ICD-10-CM and ICD-10-PCS systems. Recognized as a lead to others related to clinical coding. Knowledge of Inpatient Medicare Prospective Payment System (MS-DRGs), and other prospective payment classifications that rely on ICD-10-CM and ICD-10-PCS. Familiarity with clinical content, financial and clinical systems; fundamentals of medical science; and the structure, content, uses, strengths, and weaknesses of various clinical data classification schemes, other coding classifications, data sets, and DRGs. AHIMA approved trainer in ICD-10-CM and ICD-10-PCS is a plus.Technical Requirements: Advanced computer and Microsoft Office (Word, Outlook, Excel) skills are required. Ability to learn new software and technology is required.Abilities Required: Ability to act as an authority related to clinical coding subject matter. Ability to work independently and within a team. Ability to multitask and meet deadlines. Ability to communicate complex ideas in a clear and understandable manner.Less than 10% travel required.Benefits We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Program Manager, Office of Chief Medical Officer (CMO) for Health Research and Educational Trust (HRET) in Chicago.POSITION PURPOSEThe Program Manager will assist with research, synthesis of information and development of tools, resources and key findings/messages in alignment with strategic priorities of the Office of the Chief Medical Officer (CMO). Additionally, this position will assist with the management, development and implementation of projects relating to various initiatives and strategic priorities. This includes, but is not limited to work plans, status reports and memos that support the work, which will also including special projects, engagement initiatives and cross-association activities. This position will also provide administrative support to the CMO and Director, which includes, but is not limited to preparation for presentations and speaking events – both internally and externally.ESSENTIAL FUNCTIONSDevelops tools, resources, key findings/messages and blogs/publications through synthesizing information in alignment with strategic priorities of the Office of the CMO.Develops and implements project plans for in alignment with strategic priorities.Assist with setting deadlines, assigning responsibility and anticipating and identifying potential milestones and recommends solutions.Creates materials such as: work plans, communications plans, PowerPoint presentations, talking points, status reports, memorandums, dashboards, etc. for various audiences (internally and externally).Prepares routine and advanced written communications to include, but not limited to reports, letters, social media (within AHA policy), memos, emails and blogs with mastery level skills in written communication.Develop and coordinates meeting agendas and evaluations for various activities as it relates to strategic priorities or other work streams. Takes, transcribes and distributes notes or minutes of meetings, and identifies next steps/actions items and owner.Collaborates with internal colleagues and external partners and vendors to ensure for successful project development, implementation and execution.Performs research and gathers information, data and best practices to support the goals of the Office of the CMO, which includes, but is not limited to physician, quality, patient safety, performance improvement, health equity, diversity/inclusion, workforce, and health care innovation issues impacting the field.Supports the CMO and Director with administrative needs, which includes, but is not limited to correspondence needed for projects, speaking events, meeting planning and logistics support.Support the development of SOPs and job aids.Performs other duties and assists with projects as assigned by supervisor.QUALIFICATIONSEducation:Required Education: Bachelor's DegreeDesired fields of study: Public Health, Business Administration or related. Years of experience may be substituted for education.Experience: 3-5 years experience with a minimum of 3 years of experience managing and developing multiple, concurrent projects and timelines.Experience synthesizing high-level information into information understandable by AHA’s constituents.Experience working collaboratively and independently while managing priorities and working with a variety of constituents and various deadlines – resulting in tools and resources developed for the healthcare field.Experience working within the healthcare industry (association or hospital/health system).Knowledge Requirements:Advanced knowledge of providing executive assistant support functions.Technical Requirements:Advanced Microsoft Office Suite experience in Outlook, Word, Excel and PowerPoint.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Program Manager, Office of Chief Medical Officer (CMO) for Health Research and Educational Trust (HRET) in Chicago.POSITION PURPOSEThe Program Manager will assist with research, synthesis of information and development of tools, resources and key findings/messages in alignment with strategic priorities of the Office of the Chief Medical Officer (CMO). Additionally, this position will assist with the management, development and implementation of projects relating to various initiatives and strategic priorities. This includes, but is not limited to work plans, status reports and memos that support the work, which will also including special projects, engagement initiatives and cross-association activities. This position will also provide administrative support to the CMO and Director, which includes, but is not limited to preparation for presentations and speaking events – both internally and externally.ESSENTIAL FUNCTIONSDevelops tools, resources, key findings/messages and blogs/publications through synthesizing information in alignment with strategic priorities of the Office of the CMO.Develops and implements project plans for in alignment with strategic priorities.Assist with setting deadlines, assigning responsibility and anticipating and identifying potential milestones and recommends solutions.Creates materials such as: work plans, communications plans, PowerPoint presentations, talking points, status reports, memorandums, dashboards, etc. for various audiences (internally and externally).Prepares routine and advanced written communications to include, but not limited to reports, letters, social media (within AHA policy), memos, emails and blogs with mastery level skills in written communication.Develop and coordinates meeting agendas and evaluations for various activities as it relates to strategic priorities or other work streams. Takes, transcribes and distributes notes or minutes of meetings, and identifies next steps/actions items and owner.Collaborates with internal colleagues and external partners and vendors to ensure for successful project development, implementation and execution.Performs research and gathers information, data and best practices to support the goals of the Office of the CMO, which includes, but is not limited to physician, quality, patient safety, performance improvement, health equity, diversity/inclusion, workforce, and health care innovation issues impacting the field.Supports the CMO and Director with administrative needs, which includes, but is not limited to correspondence needed for projects, speaking events, meeting planning and logistics support.Support the development of SOPs and job aids.Performs other duties and assists with projects as assigned by supervisor.QUALIFICATIONSEducation:Required Education: Bachelor's DegreeDesired fields of study: Public Health, Business Administration or related. Years of experience may be substituted for education.Experience: 3-5 years experience with a minimum of 3 years of experience managing and developing multiple, concurrent projects and timelines.Experience synthesizing high-level information into information understandable by AHA’s constituents.Experience working collaboratively and independently while managing priorities and working with a variety of constituents and various deadlines – resulting in tools and resources developed for the healthcare field.Experience working within the healthcare industry (association or hospital/health system).Knowledge Requirements:Advanced knowledge of providing executive assistant support functions.Technical Requirements:Advanced Microsoft Office Suite experience in Outlook, Word, Excel and PowerPoint.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Regional Executive, Member Relations, for Region 6 (IA, KS, MN, MO, NE, ND, SD) based in either our Chicago or DC office.POSITION PURPOSEThe regional executive represents the AHA and serves members in the field, functioning as a primary point of contact in the region. Member relations aspects include responsibility for retaining members and recruiting non-members; establishing and maintaining executive-level relationships via regular email and telephone contacts and in-person meetings; identifying market and individual member needs and working with AHA colleagues in meeting individual requests; establishing customized member plans; accessing and facilitating the deployment of AHA resources to meet individual needs; and monitoring/communicating the effectiveness and value of AHA membership. The regional executive also engages in dues collection and follow-up within the assigned region. The incumbent is also responsible for supporting an effective advocacy network for AHA's federal relations program in the specific geographic area assigned.ESSENTIAL FUNCTIONSEstablish effective, executive-level relationships with members and potential members in region using knowledge of AHA's mission, structure, and services; overall health care delivery and financing issues and trends; AHA's advocacy and policy positions; and member resources and tools.Develop specific member relations plans for both hospital and system members in the region to reinforce the value of AHA membership.Work closely with state, regional and metropolitan associations in all six states to collaborate on advocacy initiatives, grassroots support, joint programs and services, as well as identifying members needs.Act as an information conduit to AHA leadership by providing regular reports regarding members and markets served; new and ongoing health delivery systems and political issues in the region; and weekly updates on key CEOs insights to identify emerging trends and issues.Represent the association at state, regional and metropolitan association governance and membership meetings, and serves as secretariat of AHA Regional Policy Board.QUALIFICATIONSEducation:Required Education: Master's DegreeDesired fields of study: Health Care Administration, Management, or one of the health professions, or an extensive legislative or political background, including direct experience with legislative grassroots organizing and lobbying.Years of experience may be substituted for education.Experience: 7-10 years experience with a minimum of 7 years of experience in Health Care. Experience as a senior executive highly desirable.Knowledge Requirements:Professional experience working with large hospitals and health systems in a sales, account management or consulting capacity; or working in large hospitals and health systems in an executive, operational or policy capacity.Deep and broad understanding of the U.S. healthcare system from a hospital administration perspective, legislative and regulatory perspective, public/community health perspective, payer/plan sponsor perspective, consumer/patient perspective.Situational knowledge of the changes underway in healthcare delivery and the reforms sought by healthcare administrative and clinical leaders.Solid understanding of the internal operations, functions and structures of hospitals and health systems.Working knowledge of the field of national healthcare and relevant associations (established relationships in the field is a plus).Previous success with relationship/account management responsibilities in a relevant organization or environment.Prior responsibility for and familiarity with association management systems (AMS) or customer relationship management (CRM) systems in a comparable organization.Technical Requirements:Proficiency with computers, mobile devices and business productivity tools such as Microsoft Office (Word, Excel, Outlook and PowerPoint).Must be comfortable working remotely and possess the skills to rely heavily on electronic communication tools.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Regional Executive, Member Relations, for Region 6 (IA, KS, MN, MO, NE, ND, SD) based in either our Chicago or DC office.POSITION PURPOSEThe regional executive represents the AHA and serves members in the field, functioning as a primary point of contact in the region. Member relations aspects include responsibility for retaining members and recruiting non-members; establishing and maintaining executive-level relationships via regular email and telephone contacts and in-person meetings; identifying market and individual member needs and working with AHA colleagues in meeting individual requests; establishing customized member plans; accessing and facilitating the deployment of AHA resources to meet individual needs; and monitoring/communicating the effectiveness and value of AHA membership. The regional executive also engages in dues collection and follow-up within the assigned region. The incumbent is also responsible for supporting an effective advocacy network for AHA's federal relations program in the specific geographic area assigned.ESSENTIAL FUNCTIONSEstablish effective, executive-level relationships with members and potential members in region using knowledge of AHA's mission, structure, and services; overall health care delivery and financing issues and trends; AHA's advocacy and policy positions; and member resources and tools.Develop specific member relations plans for both hospital and system members in the region to reinforce the value of AHA membership.Work closely with state, regional and metropolitan associations in all six states to collaborate on advocacy initiatives, grassroots support, joint programs and services, as well as identifying members needs.Act as an information conduit to AHA leadership by providing regular reports regarding members and markets served; new and ongoing health delivery systems and political issues in the region; and weekly updates on key CEOs insights to identify emerging trends and issues.Represent the association at state, regional and metropolitan association governance and membership meetings, and serves as secretariat of AHA Regional Policy Board.QUALIFICATIONSEducation:Required Education: Master's DegreeDesired fields of study: Health Care Administration, Management, or one of the health professions, or an extensive legislative or political background, including direct experience with legislative grassroots organizing and lobbying.Years of experience may be substituted for education.Experience: 7-10 years experience with a minimum of 7 years of experience in Health Care. Experience as a senior executive highly desirable.Knowledge Requirements:Professional experience working with large hospitals and health systems in a sales, account management or consulting capacity; or working in large hospitals and health systems in an executive, operational or policy capacity.Deep and broad understanding of the U.S. healthcare system from a hospital administration perspective, legislative and regulatory perspective, public/community health perspective, payer/plan sponsor perspective, consumer/patient perspective.Situational knowledge of the changes underway in healthcare delivery and the reforms sought by healthcare administrative and clinical leaders.Solid understanding of the internal operations, functions and structures of hospitals and health systems.Working knowledge of the field of national healthcare and relevant associations (established relationships in the field is a plus).Previous success with relationship/account management responsibilities in a relevant organization or environment.Prior responsibility for and familiarity with association management systems (AMS) or customer relationship management (CRM) systems in a comparable organization.Technical Requirements:Proficiency with computers, mobile devices and business productivity tools such as Microsoft Office (Word, Excel, Outlook and PowerPoint).Must be comfortable working remotely and possess the skills to rely heavily on electronic communication tools.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Regional Executive, Member Relations, for Region 8 (AZ, CO, ID, MT, NM, VT, WY) based in either our Chicago or DC office.POSITION PURPOSEThe regional executive represents the AHA and serves members in the field, functioning as a primary point of contact in the region. Member relations aspects include responsibility for retaining members and recruiting non-members; establishing and maintaining executive-level relationships via regular email and telephone contacts and in-person meetings; identifying market and individual member needs and working with AHA colleagues in meeting individual requests; establishing customized member plans; accessing and facilitating the deployment of AHA resources to meet individual needs; and monitoring/communicating the effectiveness and value of AHA membership. The regional executive also engages in dues collection and follow-up within the assigned region. The incumbent is also responsible for supporting an effective advocacy network for AHA's federal relations program in the specific geographic area assigned.ESSENTIAL FUNCTIONSEstablish effective, executive-level relationships with members and potential members in region using knowledge of AHA's mission, structure, and services; overall health care delivery and financing issues and trends; AHA's advocacy and policy positions; and member resources and tools.Develop specific member relations plans for both hospital and system members in the region to reinforce the value of AHA membership.Work closely with state, regional and metropolitan associations in all six states to collaborate on advocacy initiatives, grassroots support, joint programs and services, as well as identifying members needs.Act as an information conduit to AHA leadership by providing regular reports regarding members and markets served; new and ongoing health delivery systems and political issues in the region; and weekly updates on key CEOs insights to identify emerging trends and issues.Represent the association at state, regional and metropolitan association governance and membership meetings, and serves as secretariat of AHA Regional Policy Board.QUALIFICATIONSEducation:Required Education: Master's DegreeDesired fields of study: Health Care Administration, Management, or one of the health professions, or an extensive legislative or political background, including direct experience with legislative grassroots organizing and lobbying.Years of experience may be substituted for education.Experience: 7-10 years experience with a minimum of 7 years of experience in Health Care. Experience as a senior executive highly desirable.Knowledge Requirements:Professional experience working with large hospitals and health systems in a sales, account management or consulting capacity; or working in large hospitals and health systems in an executive, operational or policy capacity.Deep and broad understanding of the U.S. healthcare system from a hospital administration perspective, legislative and regulatory perspective, public/community health perspective, payer/plan sponsor perspective, consumer/patient perspective.Situational knowledge of the changes underway in healthcare delivery and the reforms sought by healthcare administrative and clinical leaders.Solid understanding of the internal operations, functions and structures of hospitals and health systems.Working knowledge of the field of national healthcare and relevant associations (established relationships in the field is a plus).Previous success with relationship/account management responsibilities in a relevant organization or environment.Prior responsibility for and familiarity with association management systems (AMS) or customer relationship management (CRM) systems in a comparable organization.Technical Requirements:Proficiency with computers, mobile devices and business productivity tools such as Microsoft Office (Word, Excel, Outlook and PowerPoint).Must be comfortable working remotely and possess the skills to rely heavily on electronic communication tools.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Regional Executive, Member Relations, for Region 8 (AZ, CO, ID, MT, NM, VT, WY) based in either our Chicago or DC office.POSITION PURPOSEThe regional executive represents the AHA and serves members in the field, functioning as a primary point of contact in the region. Member relations aspects include responsibility for retaining members and recruiting non-members; establishing and maintaining executive-level relationships via regular email and telephone contacts and in-person meetings; identifying market and individual member needs and working with AHA colleagues in meeting individual requests; establishing customized member plans; accessing and facilitating the deployment of AHA resources to meet individual needs; and monitoring/communicating the effectiveness and value of AHA membership. The regional executive also engages in dues collection and follow-up within the assigned region. The incumbent is also responsible for supporting an effective advocacy network for AHA's federal relations program in the specific geographic area assigned.ESSENTIAL FUNCTIONSEstablish effective, executive-level relationships with members and potential members in region using knowledge of AHA's mission, structure, and services; overall health care delivery and financing issues and trends; AHA's advocacy and policy positions; and member resources and tools.Develop specific member relations plans for both hospital and system members in the region to reinforce the value of AHA membership.Work closely with state, regional and metropolitan associations in all six states to collaborate on advocacy initiatives, grassroots support, joint programs and services, as well as identifying members needs.Act as an information conduit to AHA leadership by providing regular reports regarding members and markets served; new and ongoing health delivery systems and political issues in the region; and weekly updates on key CEOs insights to identify emerging trends and issues.Represent the association at state, regional and metropolitan association governance and membership meetings, and serves as secretariat of AHA Regional Policy Board.QUALIFICATIONSEducation:Required Education: Master's DegreeDesired fields of study: Health Care Administration, Management, or one of the health professions, or an extensive legislative or political background, including direct experience with legislative grassroots organizing and lobbying.Years of experience may be substituted for education.Experience: 7-10 years experience with a minimum of 7 years of experience in Health Care. Experience as a senior executive highly desirable.Knowledge Requirements:Professional experience working with large hospitals and health systems in a sales, account management or consulting capacity; or working in large hospitals and health systems in an executive, operational or policy capacity.Deep and broad understanding of the U.S. healthcare system from a hospital administration perspective, legislative and regulatory perspective, public/community health perspective, payer/plan sponsor perspective, consumer/patient perspective.Situational knowledge of the changes underway in healthcare delivery and the reforms sought by healthcare administrative and clinical leaders.Solid understanding of the internal operations, functions and structures of hospitals and health systems.Working knowledge of the field of national healthcare and relevant associations (established relationships in the field is a plus).Previous success with relationship/account management responsibilities in a relevant organization or environment.Prior responsibility for and familiarity with association management systems (AMS) or customer relationship management (CRM) systems in a comparable organization.Technical Requirements:Proficiency with computers, mobile devices and business productivity tools such as Microsoft Office (Word, Excel, Outlook and PowerPoint).Must be comfortable working remotely and possess the skills to rely heavily on electronic communication tools.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Director, Sales Operations for Health Research & Educational Trust (HRET).POSITION PURPOSEThe Director of Sales Operations is responsible for overseeing the core business operations to help drive smart, profitable and strategically aligned growth through business review preparation, planning/forecasting, insightful analysis, ad-hoc reporting, etc. while concurrently setting up the supporting systems and processes to efficiently support scale and do so in accordance with the association’s strategic plan and the business unit's operating and capital budgets.The position requires extensive coordination across business lines and other business units within the association.ESSENTIAL FUNCTIONSDefine and deliver techniques to improve funnel performance for sales management, eliminate sales process bottlenecks, inconsistencies and owning the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business.Provide recommendations and take actions based on strategic objectives, forecast and/or performance metrics and build/standardize business reporting for strategic analysis and internal business review to support.Enhance sales productivity and ensure all CRM processes provide a positive ROI to sales team enabling consistent high-quality data to be gathered and provide clear visibility into the sales pipeline at all stagesDevelop, maintain documentation on sales process, policies and related change management relevant sales training materials and assist with onboarding new sales talent.Review actionable and accurate sales reporting and BI tools for reps, managers, sales leaders and product owners.Oversees operational projects, manage (quarterly) sales commission payments, tracks sales performance metrics against plans and quota, company forecasting, KPIs, etc.Partner with sales reps and marketing to refine lead qualification process, analyze and report on campaign performances with reporting and dashboards.Refine customer segmentation and help create a plan to enhance renewal and upsell processes.Lead CRM strategy and project prioritization; recommend Salesforce.com configuration changes and troubleshooting.Ensure fulfillment/payment deadlines are met in accordance with contractual agreements, industry benchmarks and monitor aged accounts receivable (days in AR).QUALIFICATIONSEducation:Required Education: Bachelor's DegreeDesired fields of study: Business, Marketing. Years of experience may be substituted for education.Experience: 7-10 years experience with a minimum of 7 of experience in sales operations with at least 3 years supervisory and management responsibilities.Experience leading and directing a team is required.Experience creating performance improvement strategies and plans is required.Master’s degree is a plus.Knowledge Requirements:Technologically savvy including advanced CRM, database management and knowledgeable with marketing automation capabilities.Technical Requirements:Advanced Microsoft Office (Excel, Word and PowerPoint) skills.Advanced Salesforce.com, database management.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Director, Sales Operations for Health Research & Educational Trust (HRET).POSITION PURPOSEThe Director of Sales Operations is responsible for overseeing the core business operations to help drive smart, profitable and strategically aligned growth through business review preparation, planning/forecasting, insightful analysis, ad-hoc reporting, etc. while concurrently setting up the supporting systems and processes to efficiently support scale and do so in accordance with the association’s strategic plan and the business unit's operating and capital budgets.The position requires extensive coordination across business lines and other business units within the association.ESSENTIAL FUNCTIONSDefine and deliver techniques to improve funnel performance for sales management, eliminate sales process bottlenecks, inconsistencies and owning the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business.Provide recommendations and take actions based on strategic objectives, forecast and/or performance metrics and build/standardize business reporting for strategic analysis and internal business review to support.Enhance sales productivity and ensure all CRM processes provide a positive ROI to sales team enabling consistent high-quality data to be gathered and provide clear visibility into the sales pipeline at all stagesDevelop, maintain documentation on sales process, policies and related change management relevant sales training materials and assist with onboarding new sales talent.Review actionable and accurate sales reporting and BI tools for reps, managers, sales leaders and product owners.Oversees operational projects, manage (quarterly) sales commission payments, tracks sales performance metrics against plans and quota, company forecasting, KPIs, etc.Partner with sales reps and marketing to refine lead qualification process, analyze and report on campaign performances with reporting and dashboards.Refine customer segmentation and help create a plan to enhance renewal and upsell processes.Lead CRM strategy and project prioritization; recommend Salesforce.com configuration changes and troubleshooting.Ensure fulfillment/payment deadlines are met in accordance with contractual agreements, industry benchmarks and monitor aged accounts receivable (days in AR).QUALIFICATIONSEducation:Required Education: Bachelor's DegreeDesired fields of study: Business, Marketing. Years of experience may be substituted for education.Experience: 7-10 years experience with a minimum of 7 of experience in sales operations with at least 3 years supervisory and management responsibilities.Experience leading and directing a team is required.Experience creating performance improvement strategies and plans is required.Master’s degree is a plus.Knowledge Requirements:Technologically savvy including advanced CRM, database management and knowledgeable with marketing automation capabilities.Technical Requirements:Advanced Microsoft Office (Excel, Word and PowerPoint) skills.Advanced Salesforce.com, database management.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Senior Administrative Assistant for the Center for Health Innovation (CHI) in Chicago.POSITION PURPOSEThe Senior Administrative Assistant, Center for Health Innovation provides administrative support for at least three assigned members of the Center for Health Innovation leadership team and for assigned projects, as needed. The individual will handle a wide range of administrative- and customer service-related tasks, including but not limited to: managing vice president calendars and scheduling; preparing meeting agendas and project reports; arranging travel; handling inbound calls and email inquiries; processing expenses and invoices; and data entry. The individual must exhibit strong communication skills and maintain positive working relationships with colleagues inside and others outside the AHA.ESSENTIAL FUNCTIONSMaintains the complex calendars of assigned members of the leadership team. Schedules and confirms appointments, meetings and conference calls.Handles logistics for both onsite and offsite meetings, including but not limited to: arranging for meeting rooms or facilities audio visual equipment and support; food and beverage; and visitor registration and greeting.Prepares letters and correspondence, meeting agendas, meeting minutes, project status reports and other presentations and reports as required.Develops registration forms and manages registration lists, name badges and registration and attendance reporting for large meetings and events.Provides customer support related to large meetings and events, including answering inbound calls and emails; confirming and/or entering registration information; and handling onsite registration.Arranges travel for assigned members of the leadership team that includes flight, car and hotel reservations that are in alignment with vice presidents’ preferences. Gathers all receipts, prepares and submits expense reports within 30 days of travel.Screens telephone calls, emails and physical mail for assigned members of the leadership team.Collaborates with colleagues and other AHA departments in order to complete work effectively.Perform other duties and assists with projects as assigned by supervisor.QUALIFICATIONSEducation:Required Education: High School DiplomaDesired fields of study: Years of experience may be substituted for education.Experience: 5-7 years experience with a minimum 5 years of administrative support experience is required.Experience supporting more than one individual is a plus.Knowledge Requirements:Knowledge of administrative assistant support functions.Knowledge of administrative procedures.Knowledge of customer service standards.Technical Requirements:Intermediate Microsoft Office Suite experience (Word, Excel, PowerPoint and Outlook).Ability to learn new technology.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Senior Administrative Assistant for the Center for Health Innovation (CHI) in Chicago.POSITION PURPOSEThe Senior Administrative Assistant, Center for Health Innovation provides administrative support for at least three assigned members of the Center for Health Innovation leadership team and for assigned projects, as needed. The individual will handle a wide range of administrative- and customer service-related tasks, including but not limited to: managing vice president calendars and scheduling; preparing meeting agendas and project reports; arranging travel; handling inbound calls and email inquiries; processing expenses and invoices; and data entry. The individual must exhibit strong communication skills and maintain positive working relationships with colleagues inside and others outside the AHA.ESSENTIAL FUNCTIONSMaintains the complex calendars of assigned members of the leadership team. Schedules and confirms appointments, meetings and conference calls.Handles logistics for both onsite and offsite meetings, including but not limited to: arranging for meeting rooms or facilities audio visual equipment and support; food and beverage; and visitor registration and greeting.Prepares letters and correspondence, meeting agendas, meeting minutes, project status reports and other presentations and reports as required.Develops registration forms and manages registration lists, name badges and registration and attendance reporting for large meetings and events.Provides customer support related to large meetings and events, including answering inbound calls and emails; confirming and/or entering registration information; and handling onsite registration.Arranges travel for assigned members of the leadership team that includes flight, car and hotel reservations that are in alignment with vice presidents’ preferences. Gathers all receipts, prepares and submits expense reports within 30 days of travel.Screens telephone calls, emails and physical mail for assigned members of the leadership team.Collaborates with colleagues and other AHA departments in order to complete work effectively.Perform other duties and assists with projects as assigned by supervisor.QUALIFICATIONSEducation:Required Education: High School DiplomaDesired fields of study: Years of experience may be substituted for education.Experience: 5-7 years experience with a minimum 5 years of administrative support experience is required.Experience supporting more than one individual is a plus.Knowledge Requirements:Knowledge of administrative assistant support functions.Knowledge of administrative procedures.Knowledge of customer service standards.Technical Requirements:Intermediate Microsoft Office Suite experience (Word, Excel, PowerPoint and Outlook).Ability to learn new technology.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.The AHA participates in the E-Verify Program.
American Hospital Association
Washington, District of Columbia
The Associate Director, Policy Development will have a key role in advancing the AHA’s policy and advocacy agenda around long-range policy issues. The incumbent takes primary responsibility for engaging with members, internal and external stakeholders. The incumbent will possess broad understanding of health care delivery and policy trends. Researches and presents health care policy trends and developments and identifies opportunities for analysis, research and advocacy. Develops, articulates and advocates for policy positions that enable hospitals, health systems, post-acute care providers and the clinicians that work in and with these organizations to provide high quality, more efficient, more patient-centered care. Contributes to the planning and execution of high-visibility work and communicates AHA’s perspective and experience on public policy issues to internal and external audiences. Represents the AHA and its members in numerous public policy forums. Provides policy and analytical support for strategic initiatives and future concepts.ESSENTIAL FUNCTIONSDuties are as follows:Manage policy issues related to the AHA strategic (long-range) policy planning agenda, and makes recommendations.Develop and maintain relationships with AHA members, state and national health care association leaders and across the AHA. Represents long-range policy planning perspective on cross-association committees.Research and analyze healthcare trends and developments utilizing healthcare data and other sources to perform analysis of policy issues of importance to hospitals. Develop and conduct member webinars. Work with an analytic team to conduct relevant data analyses. Make presentations to members, internal executive and board level leaders related to strategic policy issues.Translates complex policy issues and associated research into well-synthesized written products to communicate (written and oral) insight and impact for policy recommendations.Collaborates with internal colleagues and manages external consultants to ensure successful project execution.Under the leadership of Vice President, represents AHA at external meetings on specific topic areas. Synthesizes and distills key learnings from meetings for sharing with supervisor and relevant AHA staff.Develops strategic materials that range in complexity such as: documents, project plans, PowerPoint presentations, dashboards, literature reviews for various audiences.Performs other duties as assigned by supervisor. QUALIFICATIONSEducational and Experience Requirements Years of experience may be substituted for education.Required Education:Master's DegreeDesired fields of study:Public Policy, Public Health, Political Science, Health Care Administration or relatedRequired Experience:3-5 years Desired area/fields(s) in which experience was obtained:Minimum of 3 years of experience within the healthcare industry or related is required.Minimum of 2 years of experience researching and analyzing policy.Experience within the healthcare industry or related is required.Experience managing projects is required.Association experience is a plus.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
The Associate Director, Policy Development will have a key role in advancing the AHA’s policy and advocacy agenda around long-range policy issues. The incumbent takes primary responsibility for engaging with members, internal and external stakeholders. The incumbent will possess broad understanding of health care delivery and policy trends. Researches and presents health care policy trends and developments and identifies opportunities for analysis, research and advocacy. Develops, articulates and advocates for policy positions that enable hospitals, health systems, post-acute care providers and the clinicians that work in and with these organizations to provide high quality, more efficient, more patient-centered care. Contributes to the planning and execution of high-visibility work and communicates AHA’s perspective and experience on public policy issues to internal and external audiences. Represents the AHA and its members in numerous public policy forums. Provides policy and analytical support for strategic initiatives and future concepts.ESSENTIAL FUNCTIONSDuties are as follows:Manage policy issues related to the AHA strategic (long-range) policy planning agenda, and makes recommendations.Develop and maintain relationships with AHA members, state and national health care association leaders and across the AHA. Represents long-range policy planning perspective on cross-association committees.Research and analyze healthcare trends and developments utilizing healthcare data and other sources to perform analysis of policy issues of importance to hospitals. Develop and conduct member webinars. Work with an analytic team to conduct relevant data analyses. Make presentations to members, internal executive and board level leaders related to strategic policy issues.Translates complex policy issues and associated research into well-synthesized written products to communicate (written and oral) insight and impact for policy recommendations.Collaborates with internal colleagues and manages external consultants to ensure successful project execution.Under the leadership of Vice President, represents AHA at external meetings on specific topic areas. Synthesizes and distills key learnings from meetings for sharing with supervisor and relevant AHA staff.Develops strategic materials that range in complexity such as: documents, project plans, PowerPoint presentations, dashboards, literature reviews for various audiences.Performs other duties as assigned by supervisor. QUALIFICATIONSEducational and Experience Requirements Years of experience may be substituted for education.Required Education:Master's DegreeDesired fields of study:Public Policy, Public Health, Political Science, Health Care Administration or relatedRequired Experience:3-5 years Desired area/fields(s) in which experience was obtained:Minimum of 3 years of experience within the healthcare industry or related is required.Minimum of 2 years of experience researching and analyzing policy.Experience within the healthcare industry or related is required.Experience managing projects is required.Association experience is a plus.BENEFITSWe offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information. The AHA participates in the E-Verify Program.
11/25/19 NOTICE OF VACANCY We are currently recruiting for 2 Full-Time Infection Control Registered Nurse in Quality Management, Director’s Office, James J. Peters VA Medical Center, Bronx, NY. Supervisory: NoBargaining Unit: YesFinancial Disclosure: Not Required Tour of Duty: 8:30 AM – 5:00 PMFirst Area of Consideration: Current Permanent James J. Peters VAMC employeesSecond Area of Consideration: Current Permanent VISN 2 employees and U.S. Citizens Duties and Responsibilities: The Infection Control Nurse is responsible for the identification of infectious disease process, surveillance and epidemiologic investigation, preventing and controlling the transmission of infectious agents, and provides Infection Control across the medical center, including oversight in the Reusable Medical Equipment (RME) / Sterile Processing of all departments using RME. The Infection Control Nurse assists with the infection risk assessment of the organization, assists with goal setting, developing measurable objectives, and action plans for the Infection Prevention and Control Program, provide infection prevention and control findings, recommendations, annual reports, and policies and procedures to appropriate individuals, committees, departments, and units. Participates in quality/performance improvement and patient safety activities related to infection prevention and control. Assesses the needs, develops goals and measurable objectives, and prepare lesson plans for educational offerings. This position reports to the Quality Manager. Basic Requirements:
Graduate of a school of professional nursing approved by the appropriate State agency and accredited by an accrediting body at the time the program was completed by the applicant.Current, full, active, and unrestricted registration as a professional nurse in any U.S. state, Commonwealth, Territory, or in the District of Columbia.U.S. Citizenship.English Language proficiency.Physical Standards. See VA Directive and Handbook 5019. Preferred Qualifications:
BSN / MSN.Certified in Infection Prevention and Control or in process of acquiring certification.Three to five years’ experience related field in Infection Control, or Sterile Processing. Grade Determinations: In addition to the Basic Requirements specified in paragraph a above, the following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade.Nurse I Level 1: Education: Associate Degree or Diploma in Nursing. Experience: None.Nurse I Level 2: Education: Associate Degree or Diploma in Nursing, or Associate Degree or Diploma in Nursing and Bachelor’s degree in a related field, or Bachelor of Science in Nursing. Experience: Approximately 1 year.Nurse I Level 3: Education: Associate Degree or Diploma in Nursing, or Associate Degree or Diploma in Nursing and Bachelor’s degree in a related field, or BSN, or Master’s degree in nursing or related field with a BSN or bachelor’s degree in a related field. Experience:Nurse II: Education: BSN, or Associate Degree or Diploma in Nursing and Bachelor’s degree in a related field, or MSN or master’s in related field with BSN or bachelor’s degree in a related field, or Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in related field. Experience: Approx.1-3 years.Nurse III: Education: Master’s degree in nursing or related field with BSN or Bachelor’s degree in a related field, or Doctoral degree in nursing or related field. Experience: Approximately 2-3 years. How to Apply: Interested and eligible applicants should apply under Open & Continuous Vacancy Announcement No. 2019-236. Interested RN employees must complete VA Form 4078 “Application for Promotion or Reassignment” and submit an updated resume. All other eligible RN candidates must submit VA Form 10-2850a “Application for Nurses and Nurse Anesthetists” available at: http://www.va.gov/vaforms/medical/pdf/vha-10-2850a-fill.pdf and include a resume, copy of license and transcripts. Please submit to our office via fax (718)741-4598 or email Yaneth.Ferrer@va.gov.Failure to submit all the required information may result in disqualification. Complete applications must be received in the Human Resources Management Service. Note: Grade and Salary will be determined by the Nurse Professional Standards Board for new appointees. Current RNs will be reassigned at the same grade and step. A two-year probationary period is required for full-time RNs new to the VA.Note: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicant who refuse to be tested will be denied employment with VA.Note: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis.Note: If you are claiming veteran's preference, you must provide a copy of your final discharge papers (i.e., DD-214) that documents the type of discharge received. If you are claiming 10-point Veteran's Preference you must also complete a SF-15 “Application for 10-Point Veterans Preference”, furnishing the required documentation as stated on the back of the SF-15. This form is available at the following internet address: http://www.opm.gov/forms.
11/25/19 NOTICE OF VACANCY We are currently recruiting for 2 Full-Time Infection Control Registered Nurse in Quality Management, Director’s Office, James J. Peters VA Medical Center, Bronx, NY. Supervisory: NoBargaining Unit: YesFinancial Disclosure: Not Required Tour of Duty: 8:30 AM – 5:00 PMFirst Area of Consideration: Current Permanent James J. Peters VAMC employeesSecond Area of Consideration: Current Permanent VISN 2 employees and U.S. Citizens Duties and Responsibilities: The Infection Control Nurse is responsible for the identification of infectious disease process, surveillance and epidemiologic investigation, preventing and controlling the transmission of infectious agents, and provides Infection Control across the medical center, including oversight in the Reusable Medical Equipment (RME) / Sterile Processing of all departments using RME. The Infection Control Nurse assists with the infection risk assessment of the organization, assists with goal setting, developing measurable objectives, and action plans for the Infection Prevention and Control Program, provide infection prevention and control findings, recommendations, annual reports, and policies and procedures to appropriate individuals, committees, departments, and units. Participates in quality/performance improvement and patient safety activities related to infection prevention and control. Assesses the needs, develops goals and measurable objectives, and prepare lesson plans for educational offerings. This position reports to the Quality Manager. Basic Requirements:
Graduate of a school of professional nursing approved by the appropriate State agency and accredited by an accrediting body at the time the program was completed by the applicant.Current, full, active, and unrestricted registration as a professional nurse in any U.S. state, Commonwealth, Territory, or in the District of Columbia.U.S. Citizenship.English Language proficiency.Physical Standards. See VA Directive and Handbook 5019. Preferred Qualifications:
BSN / MSN.Certified in Infection Prevention and Control or in process of acquiring certification.Three to five years’ experience related field in Infection Control, or Sterile Processing. Grade Determinations: In addition to the Basic Requirements specified in paragraph a above, the following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade.Nurse I Level 1: Education: Associate Degree or Diploma in Nursing. Experience: None.Nurse I Level 2: Education: Associate Degree or Diploma in Nursing, or Associate Degree or Diploma in Nursing and Bachelor’s degree in a related field, or Bachelor of Science in Nursing. Experience: Approximately 1 year.Nurse I Level 3: Education: Associate Degree or Diploma in Nursing, or Associate Degree or Diploma in Nursing and Bachelor’s degree in a related field, or BSN, or Master’s degree in nursing or related field with a BSN or bachelor’s degree in a related field. Experience:Nurse II: Education: BSN, or Associate Degree or Diploma in Nursing and Bachelor’s degree in a related field, or MSN or master’s in related field with BSN or bachelor’s degree in a related field, or Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in related field. Experience: Approx.1-3 years.Nurse III: Education: Master’s degree in nursing or related field with BSN or Bachelor’s degree in a related field, or Doctoral degree in nursing or related field. Experience: Approximately 2-3 years. How to Apply: Interested and eligible applicants should apply under Open & Continuous Vacancy Announcement No. 2019-236. Interested RN employees must complete VA Form 4078 “Application for Promotion or Reassignment” and submit an updated resume. All other eligible RN candidates must submit VA Form 10-2850a “Application for Nurses and Nurse Anesthetists” available at: http://www.va.gov/vaforms/medical/pdf/vha-10-2850a-fill.pdf and include a resume, copy of license and transcripts. Please submit to our office via fax (718)741-4598 or email Yaneth.Ferrer@va.gov.Failure to submit all the required information may result in disqualification. Complete applications must be received in the Human Resources Management Service. Note: Grade and Salary will be determined by the Nurse Professional Standards Board for new appointees. Current RNs will be reassigned at the same grade and step. A two-year probationary period is required for full-time RNs new to the VA.Note: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicant who refuse to be tested will be denied employment with VA.Note: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis.Note: If you are claiming veteran's preference, you must provide a copy of your final discharge papers (i.e., DD-214) that documents the type of discharge received. If you are claiming 10-point Veteran's Preference you must also complete a SF-15 “Application for 10-Point Veterans Preference”, furnishing the required documentation as stated on the back of the SF-15. This form is available at the following internet address: http://www.opm.gov/forms.
Are you an experienced, passionate pioneer in technology – a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center – we are breaking the mold of a typical Delivery Center. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below … Work you’ll do Multitask and switch gears to meet changing priorities and tasks to accomplish goals/objectives. Work in a distributed team environment where team members are spread across numerous locations and often communicate virtually to support clients IAM applications. Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvementSupport a flexible work schedule (to include nights and weekends on occasion).Evaluate and support complex IAM and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement. Responsible to install, integrate and maintain one or more Identity & Access Management products such as CA SiteMinder, Identity Manager and CyberArk Privileged Identity Management solution. Communicate the IAM aspects of both the production support and maintenance at the technical and functional level to maintain or resolve a technical situation.Facilitate use of technology-based tools or methodologies to review, design and/or implement products and services.The Team From our centers, we work with Deloitte consultants to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to cyber risk and human capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel. Qualifications Required Experience is required in one or more of the following areas: CA SiteMinder, Identity Manager, CyberArk Privileged Identity Management or 5+ years of experience of installing, configuring and upgrading/migrating IAM solution components.Strong understanding of CA Identity and Access Management suite of products as well as CyberArk or other IAM technologies. Experience using Java, J2EE, Java Script, PowerShell, HTML and XMLKeen interest in providing best practice solutions for overall IAM strategy.Knowledge of basic security concepts including (encryption using keys, SSL, HTTPS, identity and access management).Experience in performance tuning and problem determination.Must be willing to live and work in Mechanicsburg, PA.Limited immigration sponsorship may be available Preferred Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.Experience in standard operating procedures to perform IAM pre and post production support activities.Experience developing software to customize and integrate CA Identity Manager and/or CyberArk Privilege Identity Management in an enterprise environment. Certification on CA Identity Manager and CyberArk Privileged Identity Manager.Understanding of service level agreements and prioritization of incidents/enhancements Knowledge of Security Identity Manager and Access Manager prerequisite software including: IBM WebSphere, JBoss Application Server, Active Directory, databases, etc. Extensive knowledge and skills in maintaining an access management/SSO system in a large, complex organization. Production support experience in incident management, problem management and change management for CA Identity Manager and/or CyberArk Privilege Identity Management related issues.Experience in performance tuning and problem determination for CA Identity Manager and/or CyberArk Privilege Identity Management. How you’ll growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job leaning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Deloitte’s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. #IND:PTY As used in this posting, “Deloitte Advisory” means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. These entities are separate subsidiaries of Deloitte LLP. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: E20PASC72337NK-USDC
Are you an experienced, passionate pioneer in technology – a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center – we are breaking the mold of a typical Delivery Center. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below … Work you’ll do Multitask and switch gears to meet changing priorities and tasks to accomplish goals/objectives. Work in a distributed team environment where team members are spread across numerous locations and often communicate virtually to support clients IAM applications. Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvementSupport a flexible work schedule (to include nights and weekends on occasion).Evaluate and support complex IAM and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement. Responsible to install, integrate and maintain one or more Identity & Access Management products such as CA SiteMinder, Identity Manager and CyberArk Privileged Identity Management solution. Communicate the IAM aspects of both the production support and maintenance at the technical and functional level to maintain or resolve a technical situation.Facilitate use of technology-based tools or methodologies to review, design and/or implement products and services.The Team From our centers, we work with Deloitte consultants to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to cyber risk and human capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel. Qualifications Required Experience is required in one or more of the following areas: CA SiteMinder, Identity Manager, CyberArk Privileged Identity Management or 5+ years of experience of installing, configuring and upgrading/migrating IAM solution components.Strong understanding of CA Identity and Access Management suite of products as well as CyberArk or other IAM technologies. Experience using Java, J2EE, Java Script, PowerShell, HTML and XMLKeen interest in providing best practice solutions for overall IAM strategy.Knowledge of basic security concepts including (encryption using keys, SSL, HTTPS, identity and access management).Experience in performance tuning and problem determination.Must be willing to live and work in Mechanicsburg, PA.Limited immigration sponsorship may be available Preferred Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.Experience in standard operating procedures to perform IAM pre and post production support activities.Experience developing software to customize and integrate CA Identity Manager and/or CyberArk Privilege Identity Management in an enterprise environment. Certification on CA Identity Manager and CyberArk Privileged Identity Manager.Understanding of service level agreements and prioritization of incidents/enhancements Knowledge of Security Identity Manager and Access Manager prerequisite software including: IBM WebSphere, JBoss Application Server, Active Directory, databases, etc. Extensive knowledge and skills in maintaining an access management/SSO system in a large, complex organization. Production support experience in incident management, problem management and change management for CA Identity Manager and/or CyberArk Privilege Identity Management related issues.Experience in performance tuning and problem determination for CA Identity Manager and/or CyberArk Privilege Identity Management. How you’ll growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job leaning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Deloitte’s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. #IND:PTY As used in this posting, “Deloitte Advisory” means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. These entities are separate subsidiaries of Deloitte LLP. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: E20PASC72337NK-USDC
Are you an experienced, passionate pioneer in technology – a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center – we are breaking the mold of a typical Delivery Center. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below … Work you’ll do • Multitask and switch gears to meet changing priorities and tasks to accomplish goals/objectives. • Work in a distributed team environment where team members are spread across numerous locations and often communicate virtually.• Support a flexible work schedule (to include nights and weekends on occasion).• Comfortable performing task lead responsibilities for small to medium software projects. • Designing, implementing, and deploying IAM solutions to support regulatory requirements such as Sarbanes-Oxley. These IAM solutions help in ensuring segregation of duties while helping prevent fraud and unauthorized access. The Team From our centers, we work with Deloitte consultants to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to cyber risk and human capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel. RequiredBachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.2+ years of experience is required in one or more of the following areas: IBM Security Identity Management, IBM Security Access Management, Role Based Access Control, Tivoli Federated Identity Management.Strong understanding of IBM Security Identity Manager or IBM Identity Manager2+ years of experience of installing, configuring and upgrading/migrating IBM Security IAM solution components.Experience using Java, JavaScript, XML, DSML.Keen interest in providing best practice solutions for overall IAM strategy.Knowledge of basic security concepts (encryption using keys, SSL, HTTPS).Experience in performance tuning and problem determination.Willingness to travel up to 20%.Must be willing to live and work in the Orlando, FL or Mechanicsburg, PA PreferredExperience in standard operating procedures to perform IAM pre and post production support activities.Experience developing software to customize and integrate IAM products in an enterprise environment.Certification on IBM Security Identity Manager and IBM Security Access Manager.Understanding of service level agreements and prioritization of incidents/enhancements Knowledge of IBM Security Identity Manager and Access Manager prerequisite software: IBM WebSphere, JBoss Application Server, IBM Message Broker, IBM DataPower, IBM QRadar, Active Directory, eDirectory, and NetIQ Access Manager etc. Understanding of custom changes and extensions to IBM Security Identity Manager and IBM Security Access Manager.Extensive knowledge and skills in maintaining an access management/SSO system in a large, complex organization. Production support experience in incident management, problem management and change management for IBM Security Identity Manager and IBM Security Access Manager related issues.Experience in performance tuning and problem determination for IBM Security Identity Manager and IBM Security Access Manager. How you’ll growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job leaning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. #IND:PTY As used in this posting, “Deloitte Advisory” means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. These entities are separate subsidiaries of Deloitte LLP. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: E19AZSSNK47347- USDC
Are you an experienced, passionate pioneer in technology – a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center – we are breaking the mold of a typical Delivery Center. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below … Work you’ll do • Multitask and switch gears to meet changing priorities and tasks to accomplish goals/objectives. • Work in a distributed team environment where team members are spread across numerous locations and often communicate virtually.• Support a flexible work schedule (to include nights and weekends on occasion).• Comfortable performing task lead responsibilities for small to medium software projects. • Designing, implementing, and deploying IAM solutions to support regulatory requirements such as Sarbanes-Oxley. These IAM solutions help in ensuring segregation of duties while helping prevent fraud and unauthorized access. The Team From our centers, we work with Deloitte consultants to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to cyber risk and human capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel. RequiredBachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.2+ years of experience is required in one or more of the following areas: IBM Security Identity Management, IBM Security Access Management, Role Based Access Control, Tivoli Federated Identity Management.Strong understanding of IBM Security Identity Manager or IBM Identity Manager2+ years of experience of installing, configuring and upgrading/migrating IBM Security IAM solution components.Experience using Java, JavaScript, XML, DSML.Keen interest in providing best practice solutions for overall IAM strategy.Knowledge of basic security concepts (encryption using keys, SSL, HTTPS).Experience in performance tuning and problem determination.Willingness to travel up to 20%.Must be willing to live and work in the Orlando, FL or Mechanicsburg, PA PreferredExperience in standard operating procedures to perform IAM pre and post production support activities.Experience developing software to customize and integrate IAM products in an enterprise environment.Certification on IBM Security Identity Manager and IBM Security Access Manager.Understanding of service level agreements and prioritization of incidents/enhancements Knowledge of IBM Security Identity Manager and Access Manager prerequisite software: IBM WebSphere, JBoss Application Server, IBM Message Broker, IBM DataPower, IBM QRadar, Active Directory, eDirectory, and NetIQ Access Manager etc. Understanding of custom changes and extensions to IBM Security Identity Manager and IBM Security Access Manager.Extensive knowledge and skills in maintaining an access management/SSO system in a large, complex organization. Production support experience in incident management, problem management and change management for IBM Security Identity Manager and IBM Security Access Manager related issues.Experience in performance tuning and problem determination for IBM Security Identity Manager and IBM Security Access Manager. How you’ll growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job leaning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. #IND:PTY As used in this posting, “Deloitte Advisory” means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. These entities are separate subsidiaries of Deloitte LLP. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: E19AZSSNK47347- USDC
Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services. Lead Analyst, Wealth Management Work You’ll Do We are seeking a Lead Financial Analyst to join our internal Wealth Planning team. Our Wealth Planning team provides wealth planning services to our Partners, Principals, & Managing Directors (PPMDs). You will prepare and review financial plans as part of our team’s delivery of sophisticated wealth planning services to our PPMDs. You will be responsible for supervision staff and reviewing their work. The incumbent will possess the professionalism necessary for the effective diagnosis, solution, and implementation of wealth planning issues. Must have proven extensive technical expertise and experience within this profession. The internal Wealth Planning team does not provide tax compliance services, legal or investment advice, nor does it provide advice and analysis concerning the purchase or sale of insurance products or securities. However, a general understanding of tax concepts, investment and/or insurance vehicles would be advantageous in the understanding and development of financial plans. Responsibilities Prepares financial plans using financial planning software, excel models, and BNA income tax software.Review the work of staff members. Opportunity to join management in all phases of the financial planning process in order to develop skills that will enable you become a lead wealth planner for our PPMDs.Train new staff members.Draft materials for financial education presentations. Qualifications Required Technical Skills Team-oriented, self-starter, able to work with junior team members and management.Proficiency with Excel spreadsheet modeling.Proficiency with BNA income tax software and/or financial planning software a plus. Required Licenses, Certifications, and Other Requirements Previous financial planning experience strongly preferred Education & Experience Bachelor’s degree in Accounting, Finance, Mathematics, Economics or another similar technical discipline; 2 to 5 years of related experience How You’ll Grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you are applying to. Check out recruiting tips from Deloitte professionals. As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: E20STMSSRCBT001-CL4
Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services. Lead Analyst, Wealth Management Work You’ll Do We are seeking a Lead Financial Analyst to join our internal Wealth Planning team. Our Wealth Planning team provides wealth planning services to our Partners, Principals, & Managing Directors (PPMDs). You will prepare and review financial plans as part of our team’s delivery of sophisticated wealth planning services to our PPMDs. You will be responsible for supervision staff and reviewing their work. The incumbent will possess the professionalism necessary for the effective diagnosis, solution, and implementation of wealth planning issues. Must have proven extensive technical expertise and experience within this profession. The internal Wealth Planning team does not provide tax compliance services, legal or investment advice, nor does it provide advice and analysis concerning the purchase or sale of insurance products or securities. However, a general understanding of tax concepts, investment and/or insurance vehicles would be advantageous in the understanding and development of financial plans. Responsibilities Prepares financial plans using financial planning software, excel models, and BNA income tax software.Review the work of staff members. Opportunity to join management in all phases of the financial planning process in order to develop skills that will enable you become a lead wealth planner for our PPMDs.Train new staff members.Draft materials for financial education presentations. Qualifications Required Technical Skills Team-oriented, self-starter, able to work with junior team members and management.Proficiency with Excel spreadsheet modeling.Proficiency with BNA income tax software and/or financial planning software a plus. Required Licenses, Certifications, and Other Requirements Previous financial planning experience strongly preferred Education & Experience Bachelor’s degree in Accounting, Finance, Mathematics, Economics or another similar technical discipline; 2 to 5 years of related experience How You’ll Grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you are applying to. Check out recruiting tips from Deloitte professionals. As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: E20STMSSRCBT001-CL4
Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services. Manager, Wealth Management Work You’ll Do We currently seek a Manager to join our internal Wealth Planning team. Our Wealth Planning team provides wealth planning services to our Partners, Principals, & Managing Directors. You will manage team members in the preparation of financial plans, provide sophisticated wealth planning services, and participate in internal speaking opportunities. You will also be responsible for supervising team members providing them with leadership, counselling and career guidance. The incumbent will possess the professionalism necessary for the effective diagnosis, solution, and implementation of wealth planning issues. Must have proven extensive technical expertise and have developed their reputation within this profession. The internal Wealth Planning team does not provide tax compliance services, legal or investment advice, nor does it provide advice and analysis concerning the purchase or sale of insurance products or securities. However, a general understanding of tax concepts, investment and/or insurance vehicles would be advantageous in the understanding and development of financial plans. Responsibilities Provide one-on-one personal financial counselling to Deloitte’s Partners, Principals, and Managing Directors (PPMDs).Deliver detailed financial planning analysis to our PPMDs in the areas of retirement planning, education funding for children, home purchases, and debt management.Review beneficiary designations, estate documents, and asset ownership to ensure consistency with our PPMD’s goals for survivor financial security and wealth transfer.Educate our PPMDs on the Deloitte benefit plans including the impact on their personal finances and personal financial goals.Provide wealth planning presentations to groups of PPMDs both in-person and through webcasts.Qualifications Required Technical Skills Strong written and verbal communications and presentation skills.Team-oriented, self-starter, able to manage junior team members and work directly with clients.Proficiency with Excel spreadsheet modeling required.Proficiency with BNA income tax software and/or financial planning software a plus. Required Licenses, Certifications, and Other Requirements Bachelor's degree in Accounting, Finance or other business related field.Masters of Accounting-Tax or LLM-Tax a plus.CFP or PFS certification a plus. Education & Experience Five or more years of financial planning experience, preferably with experience in the preparation of financial planning analyses for affluent or high net worth individuals. How You’ll Grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you are applying to. Check out recruiting tips from Deloitte professionals. As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: E20STMSMGRBT002-CL5
Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services. Manager, Wealth Management Work You’ll Do We currently seek a Manager to join our internal Wealth Planning team. Our Wealth Planning team provides wealth planning services to our Partners, Principals, & Managing Directors. You will manage team members in the preparation of financial plans, provide sophisticated wealth planning services, and participate in internal speaking opportunities. You will also be responsible for supervising team members providing them with leadership, counselling and career guidance. The incumbent will possess the professionalism necessary for the effective diagnosis, solution, and implementation of wealth planning issues. Must have proven extensive technical expertise and have developed their reputation within this profession. The internal Wealth Planning team does not provide tax compliance services, legal or investment advice, nor does it provide advice and analysis concerning the purchase or sale of insurance products or securities. However, a general understanding of tax concepts, investment and/or insurance vehicles would be advantageous in the understanding and development of financial plans. Responsibilities Provide one-on-one personal financial counselling to Deloitte’s Partners, Principals, and Managing Directors (PPMDs).Deliver detailed financial planning analysis to our PPMDs in the areas of retirement planning, education funding for children, home purchases, and debt management.Review beneficiary designations, estate documents, and asset ownership to ensure consistency with our PPMD’s goals for survivor financial security and wealth transfer.Educate our PPMDs on the Deloitte benefit plans including the impact on their personal finances and personal financial goals.Provide wealth planning presentations to groups of PPMDs both in-person and through webcasts.Qualifications Required Technical Skills Strong written and verbal communications and presentation skills.Team-oriented, self-starter, able to manage junior team members and work directly with clients.Proficiency with Excel spreadsheet modeling required.Proficiency with BNA income tax software and/or financial planning software a plus. Required Licenses, Certifications, and Other Requirements Bachelor's degree in Accounting, Finance or other business related field.Masters of Accounting-Tax or LLM-Tax a plus.CFP or PFS certification a plus. Education & Experience Five or more years of financial planning experience, preferably with experience in the preparation of financial planning analyses for affluent or high net worth individuals. How You’ll Grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you are applying to. Check out recruiting tips from Deloitte professionals. As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: E20STMSMGRBT002-CL5
Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.Senior Business Center AssistantJob Summary:The Senior Business Center Assistant provides standard and advanced administrative support in a virtual service center environment, under the supervision of an Administrative Business Center supervisor and manager. The Senior Business Center Assistant provides support to Partners, Principals, Managing Directors (PPMDs), often through their administrative assistants, as well as other Deloitte professionals. Position requires excellent communication skills and knowledge of clients’ business and industry.In addition to providing direct administrative support, the Senior Business Center Assistant may also coordinate the work of others through monitoring an assignment queue, distributing work and/or performing quality checks.The Senior Business Center Assistant is responsible for and dependent on effective teamwork and communication. This individual is responsible for fostering a positive, collaborative work environment and effectively leveraging resources without compromising quality. This position requires advanced Microsoft Office skills as well as advanced skills in other billing applications (i.e., electronic invoicing, time & expense, SAP).Duties and Responsibilities:Produce quality work in a fast-paced environment, meeting deadlines as well as customer expectations for quality and accuracy; effectively renegotiate deadlines when necessaryWork independently and accurately assess requirements for each project; be able to communicate effectively with customers when there are questions or issues to be addressedDocument project activities clearly and concisely to provide comprehensive project history in workflow management systemMaintain a thorough knowledge of Deloitte brand standards in order to offer accurate guidance to customersEdit memos, letters, emails and other correspondence; format and edit documents such as financial statements, presentations, proposals and other client deliverables according to Deloitte brand standardsBuild relationships, using various mediums, with customers in all functions at all levels, and assure effective delivery of servicesConduct research as requested using Internet and intranet resourcesCoordinate work with other Administrative and local teams virtuallyProvide time and expense support (DTE)Process vendor payments and related activities using Payables Tool and interacting with the Global Finance Team as requiredProvide advanced support using Deloitte software, including invoicing, reports, opening/closing/reinstating projects and performing researchSome design background preferred (MS Word and PPT)Perform additional tasks as requiredRequirements:Degree preferredSuperior customer service experience essential, with strong negotiation skills and the ability to manage priorities against tight deadlinesAdvanced knowledge and experience using Microsoft Office required; experience using tracking systems and database management a plusTask oriented and highly organized with the ability to prioritize effectively while working on multiple tasksExcellent interpersonal skills required, with the ability to build credibility and collaborate with firm personnel at all levelsDetail oriented with excellent follow-through skillsExcellent written and verbal communication skillsPositive, professional attitude and presenceAbility to work in a virtual teaming environment utilizing instant messaging, email and phoneFlexibility to work overtime as required on both weeknights and weekendsProject management experience a plusHow You’ll GrowAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you are applying to. Check out recruiting tips from Deloitte professionals. As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: E20ATLSASCBJ002-CL3
Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.Senior Business Center AssistantJob Summary:The Senior Business Center Assistant provides standard and advanced administrative support in a virtual service center environment, under the supervision of an Administrative Business Center supervisor and manager. The Senior Business Center Assistant provides support to Partners, Principals, Managing Directors (PPMDs), often through their administrative assistants, as well as other Deloitte professionals. Position requires excellent communication skills and knowledge of clients’ business and industry.In addition to providing direct administrative support, the Senior Business Center Assistant may also coordinate the work of others through monitoring an assignment queue, distributing work and/or performing quality checks.The Senior Business Center Assistant is responsible for and dependent on effective teamwork and communication. This individual is responsible for fostering a positive, collaborative work environment and effectively leveraging resources without compromising quality. This position requires advanced Microsoft Office skills as well as advanced skills in other billing applications (i.e., electronic invoicing, time & expense, SAP).Duties and Responsibilities:Produce quality work in a fast-paced environment, meeting deadlines as well as customer expectations for quality and accuracy; effectively renegotiate deadlines when necessaryWork independently and accurately assess requirements for each project; be able to communicate effectively with customers when there are questions or issues to be addressedDocument project activities clearly and concisely to provide comprehensive project history in workflow management systemMaintain a thorough knowledge of Deloitte brand standards in order to offer accurate guidance to customersEdit memos, letters, emails and other correspondence; format and edit documents such as financial statements, presentations, proposals and other client deliverables according to Deloitte brand standardsBuild relationships, using various mediums, with customers in all functions at all levels, and assure effective delivery of servicesConduct research as requested using Internet and intranet resourcesCoordinate work with other Administrative and local teams virtuallyProvide time and expense support (DTE)Process vendor payments and related activities using Payables Tool and interacting with the Global Finance Team as requiredProvide advanced support using Deloitte software, including invoicing, reports, opening/closing/reinstating projects and performing researchSome design background preferred (MS Word and PPT)Perform additional tasks as requiredRequirements:Degree preferredSuperior customer service experience essential, with strong negotiation skills and the ability to manage priorities against tight deadlinesAdvanced knowledge and experience using Microsoft Office required; experience using tracking systems and database management a plusTask oriented and highly organized with the ability to prioritize effectively while working on multiple tasksExcellent interpersonal skills required, with the ability to build credibility and collaborate with firm personnel at all levelsDetail oriented with excellent follow-through skillsExcellent written and verbal communication skillsPositive, professional attitude and presenceAbility to work in a virtual teaming environment utilizing instant messaging, email and phoneFlexibility to work overtime as required on both weeknights and weekendsProject management experience a plusHow You’ll GrowAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you are applying to. Check out recruiting tips from Deloitte professionals. As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: E20ATLSASCBJ002-CL3