MTM LinguaSoft is looking for a Project Manager to successfully guide our clients’ ongoing foreign language localization and translation projects from inception through to delivery. Reporting to our Founder and CEO, you will develop an in-depth knowledge of the clients’ localization needs and ensure that requirements and expectations are met for every project. This is an exciting opportunity for a detail-oriented and globally-minded professional to contribute to exciting projects while developing cross-cultural relationships. The Project Manager will manage multiple projects and timelines simultaneously while adhering to MTM LinguaSoft’s QA model for Linguistic Quality Assurance. You will be responsible for project planning and scheduling, client/team communication, cost control, project tracking, reporting, and troubleshooting. The ideal candidate is a dynamic and reliable bilingual individual with project coordination/management experience.About MTM LinguaSoftFor the past 15 years, MTM LinguaSoft has provided communication services to expand clients’ reach across languages and cultures. The company is recognized for delivering high-quality translation and globalization of websites, software, and online applications, such as e-learning modules and apps. All our work emphasizes the accuracy and cultural relevance needed to positively impact foreign markets. MTM LinguaSoft’s clients primarily include industrial manufacturing, life sciences, and technology businesses as well as healthcare and some publicly funded organizations. We are a small and mighty team with a regional reputation that is in-line with our core values. Primary responsibilities Manage and deliver high-quality translations in accordance with clients’ specificationsTrack and coordinate active projects and costs with clients and freelancersContract with appropriate translation resources and other vendors Perform quality control reviews and prepare final product for deliveryManage client, vendor and freelancer expectations Perform customer follow up reviewsPrepare billing data for accountingMaintain the database of translation resourcesMaintain translation memories and glossariesProduce regular and timely status reports for internal and external use Secondary Responsibilities
Provide back-up to other members of the team. Keep up with language industry changesPropose improved work processesTest and implement new technology toolsTroubleshoot client and supplier issuesQualifications
Bachelor’s Degree in translation or related discipline and 2+ years relevant work experience in project management/coordination; Master’s Degree a plus 3+ years of professional translation/localization experienceSpeaks English at an idiomatic level with fluency in Spanish and/or Asian or Middle Eastern languageAdvertising agency/marketing/creative services or web development agency experience is a big plusExperienced with Computer-Aided-Translation Tools (TRADOS/SDL, MemoQ, smartcat, WordFast or other), and Microsoft Office Excellent writing, copy/editing skills, and general communications skillsSuperior organizational abilityAbility to learn new technology tools at a fast pace, using self-tutoring and peer-learningCreative problem-solver Additional Desired Qualifications
Knowledge and appreciation of international business operationsKnowledge of and sensitivity to foreign culturesKnowledge of desktop publishing software helpfulKnowledge of programming tools for web and online development helpful Benefits
Business-casual dress environmentPartial remote work can be consideredBase salary commensurable with working experience plus performance-based bonuses3 weeks paid time off (including vacation and personal days)
MTM LinguaSoft is looking for a Project Manager to successfully guide our clients’ ongoing foreign language localization and translation projects from inception through to delivery. Reporting to our Founder and CEO, you will develop an in-depth knowledge of the clients’ localization needs and ensure that requirements and expectations are met for every project. This is an exciting opportunity for a detail-oriented and globally-minded professional to contribute to exciting projects while developing cross-cultural relationships. The Project Manager will manage multiple projects and timelines simultaneously while adhering to MTM LinguaSoft’s QA model for Linguistic Quality Assurance. You will be responsible for project planning and scheduling, client/team communication, cost control, project tracking, reporting, and troubleshooting. The ideal candidate is a dynamic and reliable bilingual individual with project coordination/management experience.About MTM LinguaSoftFor the past 15 years, MTM LinguaSoft has provided communication services to expand clients’ reach across languages and cultures. The company is recognized for delivering high-quality translation and globalization of websites, software, and online applications, such as e-learning modules and apps. All our work emphasizes the accuracy and cultural relevance needed to positively impact foreign markets. MTM LinguaSoft’s clients primarily include industrial manufacturing, life sciences, and technology businesses as well as healthcare and some publicly funded organizations. We are a small and mighty team with a regional reputation that is in-line with our core values. Primary responsibilities Manage and deliver high-quality translations in accordance with clients’ specificationsTrack and coordinate active projects and costs with clients and freelancersContract with appropriate translation resources and other vendors Perform quality control reviews and prepare final product for deliveryManage client, vendor and freelancer expectations Perform customer follow up reviewsPrepare billing data for accountingMaintain the database of translation resourcesMaintain translation memories and glossariesProduce regular and timely status reports for internal and external use Secondary Responsibilities
Provide back-up to other members of the team. Keep up with language industry changesPropose improved work processesTest and implement new technology toolsTroubleshoot client and supplier issuesQualifications
Bachelor’s Degree in translation or related discipline and 2+ years relevant work experience in project management/coordination; Master’s Degree a plus 3+ years of professional translation/localization experienceSpeaks English at an idiomatic level with fluency in Spanish and/or Asian or Middle Eastern languageAdvertising agency/marketing/creative services or web development agency experience is a big plusExperienced with Computer-Aided-Translation Tools (TRADOS/SDL, MemoQ, smartcat, WordFast or other), and Microsoft Office Excellent writing, copy/editing skills, and general communications skillsSuperior organizational abilityAbility to learn new technology tools at a fast pace, using self-tutoring and peer-learningCreative problem-solver Additional Desired Qualifications
Knowledge and appreciation of international business operationsKnowledge of and sensitivity to foreign culturesKnowledge of desktop publishing software helpfulKnowledge of programming tools for web and online development helpful Benefits
Business-casual dress environmentPartial remote work can be consideredBase salary commensurable with working experience plus performance-based bonuses3 weeks paid time off (including vacation and personal days)
Job Description SummaryLeads the Transamerica Political Action Committee (PAC) functions and Government Affairs communications.Job DescriptionResponsibilitiesDevelop and conduct grassroots outreach programs to employees, agents and retirees.Assist in monitoring and tracking of developments on key legislative and regulatory issues, including research and analysis.Lead the monitoring and tracking of developments on specific legislative and regulatory issues, including research and analysis. Support research and analysis on other issues as assigned.Take on lobbying issues and support other company lobbyists as needed.Represent the Company in federal trade association grassroots programs and committees.Arrange Company visits for key members of Congress, including preparing background issue briefs and Company information.Prepare and disseminate weekly newsletters and other communications on issues that impact Transamerica.Develop communication materials to support lobbying functions in various formats and delivery methods, such as Outlook and email.Maintain and update the Transamerica Citizen Action Network (CAN) grassroots website, PAC website and intranet community discussion.Act as liaison with the PAC Board; prepare materials for board meetings, etc.Direct PAC solicitation campaigns; prepare material, conduct PAC events and develop recognition programs.Represent the PAC in working with candidate campaigns regarding fundraising events that the PAC is co-hosting; prepare invitations, direct logistics for the event, ensure compliance with Federal Election Commission (FEC) and ethics rules, etc.Manage compliance with federal and state campaign finance and election laws, including PAC filings with the FEC.QualificationsBachelor’s degree in political science, communications, marketing or other business-related field.Three years of relevant experience, including working in a congressional office PR function or trade association, as a grassroots coordinator or other relevant marketing/communications role.Advanced written and verbal communication skills to articulate information to a wide audience.Organizational and research skills.Proficiency using MS Office tools and social media, including use of graphics.Preferred QualificationsIn-depth knowledge of FEC complianceWorking ConditionsOffice environmentOccasional travel
Job Description SummaryLeads the Transamerica Political Action Committee (PAC) functions and Government Affairs communications.Job DescriptionResponsibilitiesDevelop and conduct grassroots outreach programs to employees, agents and retirees.Assist in monitoring and tracking of developments on key legislative and regulatory issues, including research and analysis.Lead the monitoring and tracking of developments on specific legislative and regulatory issues, including research and analysis. Support research and analysis on other issues as assigned.Take on lobbying issues and support other company lobbyists as needed.Represent the Company in federal trade association grassroots programs and committees.Arrange Company visits for key members of Congress, including preparing background issue briefs and Company information.Prepare and disseminate weekly newsletters and other communications on issues that impact Transamerica.Develop communication materials to support lobbying functions in various formats and delivery methods, such as Outlook and email.Maintain and update the Transamerica Citizen Action Network (CAN) grassroots website, PAC website and intranet community discussion.Act as liaison with the PAC Board; prepare materials for board meetings, etc.Direct PAC solicitation campaigns; prepare material, conduct PAC events and develop recognition programs.Represent the PAC in working with candidate campaigns regarding fundraising events that the PAC is co-hosting; prepare invitations, direct logistics for the event, ensure compliance with Federal Election Commission (FEC) and ethics rules, etc.Manage compliance with federal and state campaign finance and election laws, including PAC filings with the FEC.QualificationsBachelor’s degree in political science, communications, marketing or other business-related field.Three years of relevant experience, including working in a congressional office PR function or trade association, as a grassroots coordinator or other relevant marketing/communications role.Advanced written and verbal communication skills to articulate information to a wide audience.Organizational and research skills.Proficiency using MS Office tools and social media, including use of graphics.Preferred QualificationsIn-depth knowledge of FEC complianceWorking ConditionsOffice environmentOccasional travel
Job Description SummaryAt Transamerica we’ve seen that Wealth + Health are inextricably linked, and that living well tomorrow starts with the habits we form today. That’s why we’re passionate about inspiring our customers to improve their financial health- and their overall well-being- to optimize how well they are prepared for the future. We’re seeking people who can help us to continue to inspire, by bringing fresh ideas and varying perspectives, and helping us to shake up the status quo! Come join our supportive culture that encourages a healthy lifestyle, community giving, diversity, collaboration, retirement readiness, lifelong learning and fun!The Retirement Plan Consultant plays an integral role in helping others to become financially prepared for their future. As a dedicated resource to an assigned group of institutional clients and their plan participants, the Retirement Plan Consultant provides world class service and support through educational presentations and seminars, and individual retirement readiness consulting. They also play a critical role in helping to grow plan participation, and advance and retain Transamerica’s relationships with our vast network of institutional clients. If you are a licensed financial services professional and an outstanding relationship builder, you are customer focused, self- motivated, goal driven, and can engage an audience with your excellent communication and presentation skills, then take a look at this great opportunity at Transamerica!Job DescriptionWhat You Will Do:Develop and execute strategies and approaches to promote participant action toward a fully funded retirement; deliver on key plan metrics (i.e. retirement outlook, increase participation rates, etc.).Develop and manage client relationships from an educational perspective; build and foster productive relationships with Human Resources, management team and participants.Conduct group education meetings, deliver workshops, webinars and enrollment meetings to achieve client and Transamerica goals. Conduct one-on-one retirement planning meetings with participants.Use Transamerica services to help participants deliver a strategy to meet retirement objectives.Provide participants with insight into the funds offered under each client plan, including fund objectives and performance.Identify, attract, and retain assets.Explain and ensure participants understand their retirement options, and provide appropriate guidance.Maintain current and accurate records to document progress towards goals.Promote, educate and enroll participants into Managed Advice where appropriate.Develop and manage relationships, and hold regular meetings with internal partners, such as client executives, communication directors, account managers and other key company stakeholders.Participate in projects for the expansion or enhancement of the Retirement Education and Planning Services organization. What You Will Learn:You will develop a deep understanding of Transamerica’s corporate structure.Learn Transamerica services, processes and formula for conducting successful Retirement Readiness meetings.Develop a deep familiarization of your client approved presentations in order to deliver accurate, informative and engaging seminars.You will learn TA systems in order to prepare appropriate reports and customize existing educational seminars and materials for your audiences.What Success Looks Like: Obtain any outstanding required licenses within the specified 6 or 12 month permitted time frame.Deliver on plan metric goals.Develop a personal business plan, to ensure that you are meeting or exceeding your goals.Successfully schedule, organize, and conduct group presentations.Successfully schedule, organize, and conduct individual Participant interactions.Knowledge and interviewing skills to expand the conversation into a holistic approach to overall financial fitness.What You Need:Bachelor’s degree in a related field or equivalent business experience.FINRA Series 6 or 7 at time of application.FINRA Series 63 and 65 combined, or FINRA 66, or obtain within six months.Charted Retirement Plan Counselor (CRPC), or obtain within 12 months. Higher certification (e.g. CFP, CRC, CEBS, ChFC, CIMA, CRPS) acceptable in lieu of CRPC.Three years of financial services or related experience.Strong communication and interpersonal skills.Presentation skills to support group meetings and seminars.Self-motivated to drive toward set targets.Organization and time-management skills.Ability to quickly learn new systems/technology. What We Also Prefer:Certified Financial Planner (CFP) What You Receive: A Comprehensive Wealth + Health package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you’ll come to discover, Wealth + Health is a central part of everything we do! Wealth Benefits; Competitive Pay, Quarterly and Annual Bonuses, Comprehensive Benefits Package, Pension Plan, 401K Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Employee Discounts, Career Training & Development Opportunities, and more Health and Work/Life Balance Benefits; Be Well Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Paid Time Off, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid time to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition Program.
Job Description SummaryAt Transamerica we’ve seen that Wealth + Health are inextricably linked, and that living well tomorrow starts with the habits we form today. That’s why we’re passionate about inspiring our customers to improve their financial health- and their overall well-being- to optimize how well they are prepared for the future. We’re seeking people who can help us to continue to inspire, by bringing fresh ideas and varying perspectives, and helping us to shake up the status quo! Come join our supportive culture that encourages a healthy lifestyle, community giving, diversity, collaboration, retirement readiness, lifelong learning and fun!The Retirement Plan Consultant plays an integral role in helping others to become financially prepared for their future. As a dedicated resource to an assigned group of institutional clients and their plan participants, the Retirement Plan Consultant provides world class service and support through educational presentations and seminars, and individual retirement readiness consulting. They also play a critical role in helping to grow plan participation, and advance and retain Transamerica’s relationships with our vast network of institutional clients. If you are a licensed financial services professional and an outstanding relationship builder, you are customer focused, self- motivated, goal driven, and can engage an audience with your excellent communication and presentation skills, then take a look at this great opportunity at Transamerica!Job DescriptionWhat You Will Do:Develop and execute strategies and approaches to promote participant action toward a fully funded retirement; deliver on key plan metrics (i.e. retirement outlook, increase participation rates, etc.).Develop and manage client relationships from an educational perspective; build and foster productive relationships with Human Resources, management team and participants.Conduct group education meetings, deliver workshops, webinars and enrollment meetings to achieve client and Transamerica goals. Conduct one-on-one retirement planning meetings with participants.Use Transamerica services to help participants deliver a strategy to meet retirement objectives.Provide participants with insight into the funds offered under each client plan, including fund objectives and performance.Identify, attract, and retain assets.Explain and ensure participants understand their retirement options, and provide appropriate guidance.Maintain current and accurate records to document progress towards goals.Promote, educate and enroll participants into Managed Advice where appropriate.Develop and manage relationships, and hold regular meetings with internal partners, such as client executives, communication directors, account managers and other key company stakeholders.Participate in projects for the expansion or enhancement of the Retirement Education and Planning Services organization. What You Will Learn:You will develop a deep understanding of Transamerica’s corporate structure.Learn Transamerica services, processes and formula for conducting successful Retirement Readiness meetings.Develop a deep familiarization of your client approved presentations in order to deliver accurate, informative and engaging seminars.You will learn TA systems in order to prepare appropriate reports and customize existing educational seminars and materials for your audiences.What Success Looks Like: Obtain any outstanding required licenses within the specified 6 or 12 month permitted time frame.Deliver on plan metric goals.Develop a personal business plan, to ensure that you are meeting or exceeding your goals.Successfully schedule, organize, and conduct group presentations.Successfully schedule, organize, and conduct individual Participant interactions.Knowledge and interviewing skills to expand the conversation into a holistic approach to overall financial fitness.What You Need:Bachelor’s degree in a related field or equivalent business experience.FINRA Series 6 or 7 at time of application.FINRA Series 63 and 65 combined, or FINRA 66, or obtain within six months.Charted Retirement Plan Counselor (CRPC), or obtain within 12 months. Higher certification (e.g. CFP, CRC, CEBS, ChFC, CIMA, CRPS) acceptable in lieu of CRPC.Three years of financial services or related experience.Strong communication and interpersonal skills.Presentation skills to support group meetings and seminars.Self-motivated to drive toward set targets.Organization and time-management skills.Ability to quickly learn new systems/technology. What We Also Prefer:Certified Financial Planner (CFP) What You Receive: A Comprehensive Wealth + Health package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you’ll come to discover, Wealth + Health is a central part of everything we do! Wealth Benefits; Competitive Pay, Quarterly and Annual Bonuses, Comprehensive Benefits Package, Pension Plan, 401K Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Employee Discounts, Career Training & Development Opportunities, and more Health and Work/Life Balance Benefits; Be Well Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Paid Time Off, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid time to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition Program.
Job Description SummaryInternal Wholesaler-RetirementThe people of Transamerica bring expertise, creativity and heart to everything that we do - and to the communities where we live and work. We believe that achieving a secure future requires both smart financial planning and a healthy lifestyle. The solutions we offer help our customers throughout their lives, whether it is saving and investing, protecting themselves and their loved ones, or preparing for an active and meaningful retirement. Are you a self-starter that is looking for a career in sales where you will have opportunities to grow into your role with a career path ahead of you? Do you want to work for an organization that has a culture of training and developing its future leaders? If your answer is yes, we are looking for you!We are seeking candidates with Retirement experience in one or more the following product lines to join our team!Job DescriptionWhat Success Looks Like: Strong ability to establish and maintain ongoing relationships with Regional Vice Presidents (RVP) with a common goal of increasing Transamerica’s market share in the retirement space.Provide dedicated sales support and service to financial professionals through proactive calling and web-based meetingsDocument activity in the CRM system (i.e. appointments, sales calls, monthly call campaigns and sales opportunities etc.).Actively participate in the development and successful execution of the territory business plan.Productively work together and collaborate with other home office departmentsDemonstrate excellent listening skills to better assess a representative's needs and determine the type of sales support necessary to accomplish the objective and add value to the products.Keep the Sales Desk Manager appraised of any training or development needs that will result in greater performance and personal growth.Other duties as assignedThe expertise we are looking for: BS or BA degree required or equivalent industry experience.For positions within Retirement, candidates must hold the following licenses:Currently holds Series 6/7 Securities LicenseMust have Series 63 or obtain within 3 months of hireIntermediate level computer skills, proficient in Microsoft Office Suite etc.Experience working with group retirement plansExcellent verbal and written communication skillsCritical SkillsAt Transamerica, we have identified the following critical skills which are key to success in our culture:Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.Critical Thinking: Thoughtful process of analyzing data and problem solving to reach a well-reasoned solution.Team Mentality: Partnering effectively to drive our culture and execute on our common goals.Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.What You Receive:Build a Successful Career: As an Internal Wholesaler, not only are you rewarded for your performance, but you will also have an opportunity to develop and foster the necessary skills that will enable you to continually advance in your career.A Comprehensive Wealth + Health package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you’ll come to discover, Wealth + Health is a central part of everything we do!Wealth Benefits; Competitive Pay, Bonus, and Benefits Package; Pension Plan, 401k Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Stock Purchase Plan, Employee Discounts, Career Training & Development Opportunities, Certification SponsorshipHealth and Work/Life Balance Benefits; Be Well, a Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid Time Off to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition Program.Our Culture: At Transamerica we promote a Future Fit mindset. What is a Future Fit mindset?Acting as One fosters an environment of positive collaborationAccountability allows us to own the problem as well as the solutionAgility inspires new ideas, innovation and challenges the status quoCustomer Centricity encourages an above average and beyond approach to our customers
Job Description SummaryInternal Wholesaler-RetirementThe people of Transamerica bring expertise, creativity and heart to everything that we do - and to the communities where we live and work. We believe that achieving a secure future requires both smart financial planning and a healthy lifestyle. The solutions we offer help our customers throughout their lives, whether it is saving and investing, protecting themselves and their loved ones, or preparing for an active and meaningful retirement. Are you a self-starter that is looking for a career in sales where you will have opportunities to grow into your role with a career path ahead of you? Do you want to work for an organization that has a culture of training and developing its future leaders? If your answer is yes, we are looking for you!We are seeking candidates with Retirement experience in one or more the following product lines to join our team!Job DescriptionWhat Success Looks Like: Strong ability to establish and maintain ongoing relationships with Regional Vice Presidents (RVP) with a common goal of increasing Transamerica’s market share in the retirement space.Provide dedicated sales support and service to financial professionals through proactive calling and web-based meetingsDocument activity in the CRM system (i.e. appointments, sales calls, monthly call campaigns and sales opportunities etc.).Actively participate in the development and successful execution of the territory business plan.Productively work together and collaborate with other home office departmentsDemonstrate excellent listening skills to better assess a representative's needs and determine the type of sales support necessary to accomplish the objective and add value to the products.Keep the Sales Desk Manager appraised of any training or development needs that will result in greater performance and personal growth.Other duties as assignedThe expertise we are looking for: BS or BA degree required or equivalent industry experience.For positions within Retirement, candidates must hold the following licenses:Currently holds Series 6/7 Securities LicenseMust have Series 63 or obtain within 3 months of hireIntermediate level computer skills, proficient in Microsoft Office Suite etc.Experience working with group retirement plansExcellent verbal and written communication skillsCritical SkillsAt Transamerica, we have identified the following critical skills which are key to success in our culture:Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.Critical Thinking: Thoughtful process of analyzing data and problem solving to reach a well-reasoned solution.Team Mentality: Partnering effectively to drive our culture and execute on our common goals.Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.What You Receive:Build a Successful Career: As an Internal Wholesaler, not only are you rewarded for your performance, but you will also have an opportunity to develop and foster the necessary skills that will enable you to continually advance in your career.A Comprehensive Wealth + Health package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you’ll come to discover, Wealth + Health is a central part of everything we do!Wealth Benefits; Competitive Pay, Bonus, and Benefits Package; Pension Plan, 401k Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Stock Purchase Plan, Employee Discounts, Career Training & Development Opportunities, Certification SponsorshipHealth and Work/Life Balance Benefits; Be Well, a Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid Time Off to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition Program.Our Culture: At Transamerica we promote a Future Fit mindset. What is a Future Fit mindset?Acting as One fosters an environment of positive collaborationAccountability allows us to own the problem as well as the solutionAgility inspires new ideas, innovation and challenges the status quoCustomer Centricity encourages an above average and beyond approach to our customers
Job Description SummaryAs a Senior Key Client Development Manager you will be responsible for new sales, organic sales and for proactive marketing and for relationship management of assigned partners. You will maintains a sales goal.Job DescriptionResponsibilitiesResponsible for selling new and actively growing existing Retirement Plan Exchanges. Represents the company with new sales opportunities, including formal presentations by phone, web and in person; at conferences, client locations or advisor offices.Manage relationships for assigned partners. Create and execute business development plans.Responsible for all aspects of relationship management including managing new and re-pricing needs, identifying systems or operational process improvements, developing marketing pieces with marketing departmentServe as the escalation point for resolution of non-routine issues related to service, including researching and identifying the root cause, designing a strategy to resolve issues and managing resources to resolution.Keeps partners apprised of any new product or systems developmentInteracts regularly with internal and external partners to promote and support retirement plan exchanges including the following: RVPs ( mid-market) regarding sales opportunities and to promote the programs; Client Transition Services to facilitate the onboarding of new participating employers; Client Executives to coordinate plan level support; National Accounts to provide education; DCIO to look for ways to promote these programs for assigned relationships.QualificationsBachelor’s degree in a business related field or equivalent education/experience.Minimum of five years of retirement industry or similar experience including sales and marketing experience and technical retirement knowledge.Life and Health Insurance Licenses, FINRA Series 6 and 63 licensesThorough understanding of ERISA and retirement industry trends.Advanced knowledge of retirement programs and subject matter expertise in plan management, including, but not limited to technical, compliance, administration, investment, and participant solutions.Proficiency using MS Office (Word, Excel, PowerPoint).Excellent communication skills, problem resolution skills, interpersonal skillsExtensive, demonstrated relationship management skillsOrganized and self-motivated; ability to work under pressure and manage numerous projects and personalities at once.Preferred QualificationsWorking ConditionsWork from Home with Extensive Travel required.
Job Description SummaryAs a Senior Key Client Development Manager you will be responsible for new sales, organic sales and for proactive marketing and for relationship management of assigned partners. You will maintains a sales goal.Job DescriptionResponsibilitiesResponsible for selling new and actively growing existing Retirement Plan Exchanges. Represents the company with new sales opportunities, including formal presentations by phone, web and in person; at conferences, client locations or advisor offices.Manage relationships for assigned partners. Create and execute business development plans.Responsible for all aspects of relationship management including managing new and re-pricing needs, identifying systems or operational process improvements, developing marketing pieces with marketing departmentServe as the escalation point for resolution of non-routine issues related to service, including researching and identifying the root cause, designing a strategy to resolve issues and managing resources to resolution.Keeps partners apprised of any new product or systems developmentInteracts regularly with internal and external partners to promote and support retirement plan exchanges including the following: RVPs ( mid-market) regarding sales opportunities and to promote the programs; Client Transition Services to facilitate the onboarding of new participating employers; Client Executives to coordinate plan level support; National Accounts to provide education; DCIO to look for ways to promote these programs for assigned relationships.QualificationsBachelor’s degree in a business related field or equivalent education/experience.Minimum of five years of retirement industry or similar experience including sales and marketing experience and technical retirement knowledge.Life and Health Insurance Licenses, FINRA Series 6 and 63 licensesThorough understanding of ERISA and retirement industry trends.Advanced knowledge of retirement programs and subject matter expertise in plan management, including, but not limited to technical, compliance, administration, investment, and participant solutions.Proficiency using MS Office (Word, Excel, PowerPoint).Excellent communication skills, problem resolution skills, interpersonal skillsExtensive, demonstrated relationship management skillsOrganized and self-motivated; ability to work under pressure and manage numerous projects and personalities at once.Preferred QualificationsWorking ConditionsWork from Home with Extensive Travel required.
Job Description SummaryThe PAC & Government Affairs Manager will have oversight of the Transamerica Political Action Committee. In this capacity, they will work to ensure PAC members are engaged with our activities, will direct campaigns to increase our total PAC membership and receipts, will allocate and distribute our federal budget as it relates to the PAC, will organize grassroots activity on issues relevant to the U.S. government and policy affairs team, and be responsible for ensuring compliance with FEC governing laws and regulations.Job DescriptionResponsibilitiesDevelop and conduct grassroots outreach programs to employees, agents and retirees.Assist in monitoring and tracking of developments on key legislative and regulatory issues, including research and analysis.Lead the monitoring and tracking of developments on specific legislative and regulatory issues, including research and analysis. Support research and analysis on other issues as assigned.Take on lobbying issues and support other company lobbyists as needed.Represent the Company in federal trade association grassroots programs and committees.Arrange Company visits for key members of Congress, including preparing background issue briefs and Company information.Prepare and disseminate weekly newsletters and other communications on issues that impact Transamerica.Develop communication materials to support lobbying functions in various formats and delivery methods, such as Outlook and email.Maintain and update the Transamerica Citizen Action Network (CAN) grassroots website, PAC website and intranet community discussion.Act as liaison with the PAC Board; prepare materials for board meetings, etc.Direct PAC solicitation campaigns; prepare material, conduct PAC events and develop recognition programs.Represent the PAC in working with candidate campaigns regarding fundraising events that the PAC is co-hosting; prepare invitations, direct logistics for the event, ensure compliance with Federal Election Commission (FEC) and ethics rules, etc.Manage compliance with federal and state campaign finance and election laws, including PAC filings with the FEC.QualificationsBachelor’s degree in political science, communications, marketing or other business-related field.Five years of relevant experience, including three years working in a congressional office PR function or trade association, as a grassroots coordinator or other relevant marketing/communications role.Advanced written and verbal communication skills to articulate information to a wide audience.Organizational and research skills.Proficiency using MS Office tools and social media, including use of graphics.Preferred QualificationsIn-depth knowledge of FEC compliance.Working ConditionsOffice environment.Occasional travel.
Job Description SummaryThe PAC & Government Affairs Manager will have oversight of the Transamerica Political Action Committee. In this capacity, they will work to ensure PAC members are engaged with our activities, will direct campaigns to increase our total PAC membership and receipts, will allocate and distribute our federal budget as it relates to the PAC, will organize grassroots activity on issues relevant to the U.S. government and policy affairs team, and be responsible for ensuring compliance with FEC governing laws and regulations.Job DescriptionResponsibilitiesDevelop and conduct grassroots outreach programs to employees, agents and retirees.Assist in monitoring and tracking of developments on key legislative and regulatory issues, including research and analysis.Lead the monitoring and tracking of developments on specific legislative and regulatory issues, including research and analysis. Support research and analysis on other issues as assigned.Take on lobbying issues and support other company lobbyists as needed.Represent the Company in federal trade association grassroots programs and committees.Arrange Company visits for key members of Congress, including preparing background issue briefs and Company information.Prepare and disseminate weekly newsletters and other communications on issues that impact Transamerica.Develop communication materials to support lobbying functions in various formats and delivery methods, such as Outlook and email.Maintain and update the Transamerica Citizen Action Network (CAN) grassroots website, PAC website and intranet community discussion.Act as liaison with the PAC Board; prepare materials for board meetings, etc.Direct PAC solicitation campaigns; prepare material, conduct PAC events and develop recognition programs.Represent the PAC in working with candidate campaigns regarding fundraising events that the PAC is co-hosting; prepare invitations, direct logistics for the event, ensure compliance with Federal Election Commission (FEC) and ethics rules, etc.Manage compliance with federal and state campaign finance and election laws, including PAC filings with the FEC.QualificationsBachelor’s degree in political science, communications, marketing or other business-related field.Five years of relevant experience, including three years working in a congressional office PR function or trade association, as a grassroots coordinator or other relevant marketing/communications role.Advanced written and verbal communication skills to articulate information to a wide audience.Organizational and research skills.Proficiency using MS Office tools and social media, including use of graphics.Preferred QualificationsIn-depth knowledge of FEC compliance.Working ConditionsOffice environment.Occasional travel.
Job Description SummaryInternal Wholesaler-LifeThe people of Transamerica bring expertise, creativity and heart to everything that we do - and to the communities where we live and work. We believe that achieving a secure future requires both smart financial planning and a healthy lifestyle. The solutions we offer help our customers throughout their lives, whether it is saving and investing, protecting themselves and their loved ones, or preparing for an active and meaningful retirement. Are you a self-starter that is looking for a career in sales where you will have opportunities to grow into your role with a career path ahead of you? Do you want to work for an organization that has a culture of training and developing its future leaders? If your answer is yes, we are looking for you!We are seeking candidates with experience in one or more the following product lines to join our team! Retirement, Mutual Funds, Variable Annuities, Life Insurance and/or Employee Benefits Role Overview:As an Internal Wholesaler (IW), you will be partnered with a Regional Vice President (RVP), both responsible for driving sales by proactively marketing Transamerica solutions. You will accomplish this by developing new business opportunities and fostering existing relationships through phone and web-based sales and service engagements. The IW and the RVP will work a territory development plan together that is designed to grow sales and ensure success in both roles. This position will allow you to be part of a team that is focused on growth while getting your foot in the door of a company with advancement opportunities within. .Job DescriptionWhat Success Looks Like: Strong ability to establish and maintain ongoing relationships with Regional Vice Presidents (RVP) with a common goal of increasing company's share of mutual funds, annuity, retirement and insurance solutions.Provide dedicated sales support and service through proactive calling and web-based meetingsDocument activity in the CRM system (i.e. appointments, sales calls, monthly call campaigns and sales opportunities etc.).Actively participate in the development and successful execution of the territory business plan.Productively work together and collaborate with other home office departmentsDemonstrate excellent listening skills to better assess a representative's needs and determine the type of sales support necessary to accomplish the objective and add value to the products.Keep the Sales Desk Manager appraised of any training or development needs that will result in greater performance and personal growth.Other duties as assignedThe expertise we are looking for: BS or BA degree required or equivalent industry experience.For positions within Annuities, Mutual Funds, and Retirement, candidates must hold the following licenses:Currently holds Series 6/7 Securities LicenseMust have Series 63 or obtain within 3 months of hire.For positions within Employee Benefits and Life Insurance candidates must hold their Life Insurance License or obtain within 3 months of hire.Intermediate level computer skills, proficient in Microsoft Office Suite etc.Critical SkillsAt Transamerica, we have identified the following critical skills which are key to success in our culture:Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.Critical Thinking: Thoughtful process of analyzing data and problem solving to reach a well-reasoned solution.Team Mentality: Partnering effectively to drive our culture and execute on our common goals.Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.What You Receive:Build a Successful Career: As an Internal Wholesaler, not only are you rewarded for your performance, but you will also have an opportunity to develop and foster the necessary skills that will enable you to continually advance in your career.A Comprehensive Wealth + Health package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you’ll come to discover, Wealth + Health is a central part of everything we do!Wealth Benefits; Competitive Pay, Bonus, and Benefits Package; Pension Plan, 401k Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Stock Purchase Plan, Employee Discounts, Career Training & Development Opportunities, Certification SponsorshipHealth and Work/Life Balance Benefits; Be Well, a Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid Time Off to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition Program.Our Culture: At Transamerica we promote a Future Fit mindset. What is a Future Fit mindset?Acting as One fosters an environment of positive collaborationAccountability allows us to own the problem as well as the solutionAgility inspires new ideas, innovation and challenges the status quoCustomer Centricity encourages an above average and beyond approach to our customers
Job Description SummaryInternal Wholesaler-LifeThe people of Transamerica bring expertise, creativity and heart to everything that we do - and to the communities where we live and work. We believe that achieving a secure future requires both smart financial planning and a healthy lifestyle. The solutions we offer help our customers throughout their lives, whether it is saving and investing, protecting themselves and their loved ones, or preparing for an active and meaningful retirement. Are you a self-starter that is looking for a career in sales where you will have opportunities to grow into your role with a career path ahead of you? Do you want to work for an organization that has a culture of training and developing its future leaders? If your answer is yes, we are looking for you!We are seeking candidates with experience in one or more the following product lines to join our team! Retirement, Mutual Funds, Variable Annuities, Life Insurance and/or Employee Benefits Role Overview:As an Internal Wholesaler (IW), you will be partnered with a Regional Vice President (RVP), both responsible for driving sales by proactively marketing Transamerica solutions. You will accomplish this by developing new business opportunities and fostering existing relationships through phone and web-based sales and service engagements. The IW and the RVP will work a territory development plan together that is designed to grow sales and ensure success in both roles. This position will allow you to be part of a team that is focused on growth while getting your foot in the door of a company with advancement opportunities within. .Job DescriptionWhat Success Looks Like: Strong ability to establish and maintain ongoing relationships with Regional Vice Presidents (RVP) with a common goal of increasing company's share of mutual funds, annuity, retirement and insurance solutions.Provide dedicated sales support and service through proactive calling and web-based meetingsDocument activity in the CRM system (i.e. appointments, sales calls, monthly call campaigns and sales opportunities etc.).Actively participate in the development and successful execution of the territory business plan.Productively work together and collaborate with other home office departmentsDemonstrate excellent listening skills to better assess a representative's needs and determine the type of sales support necessary to accomplish the objective and add value to the products.Keep the Sales Desk Manager appraised of any training or development needs that will result in greater performance and personal growth.Other duties as assignedThe expertise we are looking for: BS or BA degree required or equivalent industry experience.For positions within Annuities, Mutual Funds, and Retirement, candidates must hold the following licenses:Currently holds Series 6/7 Securities LicenseMust have Series 63 or obtain within 3 months of hire.For positions within Employee Benefits and Life Insurance candidates must hold their Life Insurance License or obtain within 3 months of hire.Intermediate level computer skills, proficient in Microsoft Office Suite etc.Critical SkillsAt Transamerica, we have identified the following critical skills which are key to success in our culture:Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.Critical Thinking: Thoughtful process of analyzing data and problem solving to reach a well-reasoned solution.Team Mentality: Partnering effectively to drive our culture and execute on our common goals.Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.What You Receive:Build a Successful Career: As an Internal Wholesaler, not only are you rewarded for your performance, but you will also have an opportunity to develop and foster the necessary skills that will enable you to continually advance in your career.A Comprehensive Wealth + Health package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you’ll come to discover, Wealth + Health is a central part of everything we do!Wealth Benefits; Competitive Pay, Bonus, and Benefits Package; Pension Plan, 401k Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Stock Purchase Plan, Employee Discounts, Career Training & Development Opportunities, Certification SponsorshipHealth and Work/Life Balance Benefits; Be Well, a Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid Time Off to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition Program.Our Culture: At Transamerica we promote a Future Fit mindset. What is a Future Fit mindset?Acting as One fosters an environment of positive collaborationAccountability allows us to own the problem as well as the solutionAgility inspires new ideas, innovation and challenges the status quoCustomer Centricity encourages an above average and beyond approach to our customers
Job Description SummaryAs an Internal Wholesaler (IW), you will be partnered with a Regional Vice President (RVP), both responsible for driving sales by proactively marketing Transamerica solutions. You will accomplish this by developing new business opportunities and fostering existing relationships through phone and web-based sales and service engagements. The IW and the RVP will work a territory development plan together that is designed to grow sales and ensure success in both roles. This position will allow you to be part of a team that is focused on growth while getting your foot in the door of a company with advancement opportunities within.Job DescriptionWhat Success Looks Like: Strong ability to establish and maintain ongoing relationships with Regional Vice Presidents (RVP) with a common goal of increasing company's share of mutual funds, annuity, retirement and insurance solutions.Provide dedicated sales support and service through proactive calling and web-based meetingsDocument activity in the CRM system (i.e. appointments, sales calls, monthly call campaigns and sales opportunities etc.).Actively participate in the development and successful execution of the territory business plan.Productively work together and collaborate with other home office departmentsDemonstrate excellent listening skills to better assess a representative's needs and determine the type of sales support necessary to accomplish the objective and add value to the products.Keep the Sales Desk Manager appraised of any training or development needs that will result in greater performance and personal growth.Other duties as assignedThe Expertise We Are Looking For: BS or BA degree required or equivalent industry experience.Currently holds Series 6/7 Securities LicenseMust have Series 63 or obtain within 3 months of hire.Intermediate level computer skills, proficient in Microsoft Office Suite etc.Critical Skills:At Transamerica, we have identified the following critical skills which are key to success in our culture:Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.Critical Thinking: Thoughtful process of analyzing data and problem solving to reach a well-reasoned solution.Team Mentality: Partnering effectively to drive our culture and execute on our common goals.Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.What You Receive:Build a Successful Career: As an Internal Wholesaler, not only are you rewarded for your performance, but you will also have an opportunity to develop and foster the necessary skills that will enable you to continually advance in your career.A Comprehensive Wealth + Health package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you’ll come to discover, Wealth + Health is a central part of everything we do!Wealth Benefits; Competitive Pay, Bonus, and Benefits Package; Pension Plan, 401k Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Stock Purchase Plan, Employee Discounts, Career Training & Development Opportunities, Certification SponsorshipHealth and Work/Life Balance Benefits; Be Well, a Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid Time Off to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition Program.Our Culture: At Transamerica we promote a Future Fit mindset. What is a Future Fit mindset?Acting as One fosters an environment of positive collaborationAccountability allows us to own the problem as well as the solutionAgility inspires new ideas, innovation and challenges the status quoCustomer Centricity encourages an above average and beyond approach to our customers
Job Description SummaryAs an Internal Wholesaler (IW), you will be partnered with a Regional Vice President (RVP), both responsible for driving sales by proactively marketing Transamerica solutions. You will accomplish this by developing new business opportunities and fostering existing relationships through phone and web-based sales and service engagements. The IW and the RVP will work a territory development plan together that is designed to grow sales and ensure success in both roles. This position will allow you to be part of a team that is focused on growth while getting your foot in the door of a company with advancement opportunities within.Job DescriptionWhat Success Looks Like: Strong ability to establish and maintain ongoing relationships with Regional Vice Presidents (RVP) with a common goal of increasing company's share of mutual funds, annuity, retirement and insurance solutions.Provide dedicated sales support and service through proactive calling and web-based meetingsDocument activity in the CRM system (i.e. appointments, sales calls, monthly call campaigns and sales opportunities etc.).Actively participate in the development and successful execution of the territory business plan.Productively work together and collaborate with other home office departmentsDemonstrate excellent listening skills to better assess a representative's needs and determine the type of sales support necessary to accomplish the objective and add value to the products.Keep the Sales Desk Manager appraised of any training or development needs that will result in greater performance and personal growth.Other duties as assignedThe Expertise We Are Looking For: BS or BA degree required or equivalent industry experience.Currently holds Series 6/7 Securities LicenseMust have Series 63 or obtain within 3 months of hire.Intermediate level computer skills, proficient in Microsoft Office Suite etc.Critical Skills:At Transamerica, we have identified the following critical skills which are key to success in our culture:Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.Critical Thinking: Thoughtful process of analyzing data and problem solving to reach a well-reasoned solution.Team Mentality: Partnering effectively to drive our culture and execute on our common goals.Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.What You Receive:Build a Successful Career: As an Internal Wholesaler, not only are you rewarded for your performance, but you will also have an opportunity to develop and foster the necessary skills that will enable you to continually advance in your career.A Comprehensive Wealth + Health package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you’ll come to discover, Wealth + Health is a central part of everything we do!Wealth Benefits; Competitive Pay, Bonus, and Benefits Package; Pension Plan, 401k Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Stock Purchase Plan, Employee Discounts, Career Training & Development Opportunities, Certification SponsorshipHealth and Work/Life Balance Benefits; Be Well, a Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid Time Off to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition Program.Our Culture: At Transamerica we promote a Future Fit mindset. What is a Future Fit mindset?Acting as One fosters an environment of positive collaborationAccountability allows us to own the problem as well as the solutionAgility inspires new ideas, innovation and challenges the status quoCustomer Centricity encourages an above average and beyond approach to our customers
Job Description SummaryThe people of Transamerica bring expertise, creativity, heart and diverse thought to everything that we do-and to the communities where we live and work.Are you a self-starter that is sales driven, open-minded, organized, and have an appetite for a challenge? If your answer is yes, we are looking for you!Job DescriptionWhat You Will Do: As an Employee Benefits Internal Wholesaler (IW), you will provide sales support and territory management support to a designated RVP/DSM (Regional Vice President/Divisional Sales Manager). The goal is to provide our distribution partners and customers with an exceptional level of service making Transamerica an easy company to do business with. The IW is an internal partner for the RVP/DSM and acts as a liaison for agents, brokers and consultants to maximize sales with Transamerica. The IW works with the RVP/DSM to execute on an annual territory development plan focused on growing sales through targeted distribution partnerships. IWs successfully working with the plan enable Transamerica distribution partners to easily navigate Transamerica’s products, sales and implementation processes, enrollment and technology capabilities/outlets, and also serve as a conduit for licensing, proposals, commissions and education on service processes such as claims and billing. The IW is readily available to assist our agents with clean business submission, insuring proper pre-case enrollment set up and conditions. IWs are the lead driver in finding cross-selling opportunities with existing cases and assist with business retention of existing client groups. An IW’s role and responsibilities provide a level of internal sales support required to allow an RVP/DSM to increase meeting volume and be evermore confident in the delivery quality of Transamerica’s product and services,What You Will Learn: You will be working with a team of ambitious and engaged professionals who bring fresh ideas and diverse perspectives to help us continually shake up the status quo and stay on the forefront of reinventing how we meet our customer needs through our sales efforts. This position will help you gain a better understanding of who we are and what it means to be part of a team focused on growth and enhancing both the customer and employee experience.What Success Looks Like: Establish and maintain ongoing relationship with RVP/DSM with a common goal of increasing Transamerica sales and market share in the Employee Benefits space. Actively participate in the development and execution of the annual territory development plan. Daily/regular communication with assigned RVP/DSM (ie. executing on/adjustments to the territory development plan, set RVP/DSM appointments, create competitive proposals, etc.) Conduct all aspects of new agent onboarding and training. Primary point of contact to onboard and train new agents on appointment process. Utilize webinar technology to conduct agent portal, product, and enrollment training.Establish and conduct a weekly agent training webinar for the assigned territory.Primary point of contact for case pre-sale activity and troubleshooting (ie. licensing, commissions, proper case set up). Review case documents for accuracy and identify “not in good order” business before it reaches the Home Office for processing. Conduct agent training or re-training as issues are found.Work in partnership with other colleagues (internal and external) to troubleshoot and resolve account issues, rate or premium discrepancies, and pre and post enrollment client issues.Provide referrals to EB Health and Institutional Market teams, as well as, Transamerica Life and Retirement Sales Desks teams when appropriate.Reach out to agencies regarding upcoming Transamerica business renewals in order to increase retention; cross-sell new product lines; and resolve issues for better business retention.Document all activity and pertinent issues in the CRM system (Salesforce) as the activity occurs ie. appointments/meetings, sales conversations, sales/cross-sell opportunities, webinars, agent contact info, training, etc. Detailed metrics and job standards are required and will be provided upon hire.Other duties and responsibilities, as required.What You Need: BS or BA degree required or equivalent industry experience.Two years Brokerage Employee Benefit experienceActive Life & Health Insurance license or obtain within 3 months of hireIntermediate level personal computer skills – Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, etc. along with Salesforce and other telephony systems.Excellent listening and problem identification/resolution skills to identify and assess needs, troubleshoot issues, and determine the type of sales support needed to accomplish the objective or resolve an issue.Ability to multi-task (ie. talk on the phone while navigating computer systems and entering data at the same time)Certified Employee Benefits Specialist (CEBS) (not a requirement, but strongly preferred)What You Receive:A Comprehensive Wealth + Health package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you’ll come to discover, Wealth + Health is a central part of everything we do!Wealth Benefits; Competitive Pay, Bonus, and Benefits Package; Pension Plan, 401k Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Stock Purchase Plan, Employee Discounts, Career Training & Development Opportunities, Certification SponsorshipHealth and Work/Life Balance Benefits; Be Well Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid Time Off to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition Program.Our Culture: At Transamerica we promote a Future Fit mindset. What is a Future Fit mindset?Acting as One fosters an environment of positive collaborationAccountability allows us to own the problem as well as the solutionAgility inspires new ideas, innovation and challenges the status quoCustomer Centricity encourages an above average and beyond approach to our customers
Job Description SummaryThe people of Transamerica bring expertise, creativity, heart and diverse thought to everything that we do-and to the communities where we live and work.Are you a self-starter that is sales driven, open-minded, organized, and have an appetite for a challenge? If your answer is yes, we are looking for you!Job DescriptionWhat You Will Do: As an Employee Benefits Internal Wholesaler (IW), you will provide sales support and territory management support to a designated RVP/DSM (Regional Vice President/Divisional Sales Manager). The goal is to provide our distribution partners and customers with an exceptional level of service making Transamerica an easy company to do business with. The IW is an internal partner for the RVP/DSM and acts as a liaison for agents, brokers and consultants to maximize sales with Transamerica. The IW works with the RVP/DSM to execute on an annual territory development plan focused on growing sales through targeted distribution partnerships. IWs successfully working with the plan enable Transamerica distribution partners to easily navigate Transamerica’s products, sales and implementation processes, enrollment and technology capabilities/outlets, and also serve as a conduit for licensing, proposals, commissions and education on service processes such as claims and billing. The IW is readily available to assist our agents with clean business submission, insuring proper pre-case enrollment set up and conditions. IWs are the lead driver in finding cross-selling opportunities with existing cases and assist with business retention of existing client groups. An IW’s role and responsibilities provide a level of internal sales support required to allow an RVP/DSM to increase meeting volume and be evermore confident in the delivery quality of Transamerica’s product and services,What You Will Learn: You will be working with a team of ambitious and engaged professionals who bring fresh ideas and diverse perspectives to help us continually shake up the status quo and stay on the forefront of reinventing how we meet our customer needs through our sales efforts. This position will help you gain a better understanding of who we are and what it means to be part of a team focused on growth and enhancing both the customer and employee experience.What Success Looks Like: Establish and maintain ongoing relationship with RVP/DSM with a common goal of increasing Transamerica sales and market share in the Employee Benefits space. Actively participate in the development and execution of the annual territory development plan. Daily/regular communication with assigned RVP/DSM (ie. executing on/adjustments to the territory development plan, set RVP/DSM appointments, create competitive proposals, etc.) Conduct all aspects of new agent onboarding and training. Primary point of contact to onboard and train new agents on appointment process. Utilize webinar technology to conduct agent portal, product, and enrollment training.Establish and conduct a weekly agent training webinar for the assigned territory.Primary point of contact for case pre-sale activity and troubleshooting (ie. licensing, commissions, proper case set up). Review case documents for accuracy and identify “not in good order” business before it reaches the Home Office for processing. Conduct agent training or re-training as issues are found.Work in partnership with other colleagues (internal and external) to troubleshoot and resolve account issues, rate or premium discrepancies, and pre and post enrollment client issues.Provide referrals to EB Health and Institutional Market teams, as well as, Transamerica Life and Retirement Sales Desks teams when appropriate.Reach out to agencies regarding upcoming Transamerica business renewals in order to increase retention; cross-sell new product lines; and resolve issues for better business retention.Document all activity and pertinent issues in the CRM system (Salesforce) as the activity occurs ie. appointments/meetings, sales conversations, sales/cross-sell opportunities, webinars, agent contact info, training, etc. Detailed metrics and job standards are required and will be provided upon hire.Other duties and responsibilities, as required.What You Need: BS or BA degree required or equivalent industry experience.Two years Brokerage Employee Benefit experienceActive Life & Health Insurance license or obtain within 3 months of hireIntermediate level personal computer skills – Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, etc. along with Salesforce and other telephony systems.Excellent listening and problem identification/resolution skills to identify and assess needs, troubleshoot issues, and determine the type of sales support needed to accomplish the objective or resolve an issue.Ability to multi-task (ie. talk on the phone while navigating computer systems and entering data at the same time)Certified Employee Benefits Specialist (CEBS) (not a requirement, but strongly preferred)What You Receive:A Comprehensive Wealth + Health package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you’ll come to discover, Wealth + Health is a central part of everything we do!Wealth Benefits; Competitive Pay, Bonus, and Benefits Package; Pension Plan, 401k Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Stock Purchase Plan, Employee Discounts, Career Training & Development Opportunities, Certification SponsorshipHealth and Work/Life Balance Benefits; Be Well Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid Time Off to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition Program.Our Culture: At Transamerica we promote a Future Fit mindset. What is a Future Fit mindset?Acting as One fosters an environment of positive collaborationAccountability allows us to own the problem as well as the solutionAgility inspires new ideas, innovation and challenges the status quoCustomer Centricity encourages an above average and beyond approach to our customers
ServiceNow Service Delivery ManagerJob LocationsUS-VA-RichmondRequisition ID2019-2967Operating CompanyAltria Client ServicesCategoryBusiness Support - Information TechnologyPosition TypeFull-TimeRelocation Benefits EligibleYesOverviewReal Challenge, Real Impact. Real Rewards. Are you looking to drive ServiceNow and associated platforms for a Fortune 200 Company that was selected by ComputerWorld as one of the Best Places to Work in IT? Do you have five plus years of experience designing, developing, testing, implementing and maintaining ServiceNow platform and integrations? If so, we want to speak with you about the ServiceNow Service Delivery Manager role that we are looking to fill in our IT Operations group in Richmond, VA. Job Description You will be responsible for the general support, administration, and maintenance of the ServiceNow platform and associate applicationsYou’ll work with IT and Business leaders to develop technical solutions that satisfy the business needs of departments seeking to use ServiceNowYou will provide direction to the business partner and serve as the main point of contact for all operational and service level issuesYou’ll provide direction to the business partner for configuration, customization (including UIs, workflows and integration with other systems)You will actively monitor the health, usage and compliance of ServiceNow to identify/resolve issues before they become service impacting eventsYou’ll coordinate application and platform upgrades (e.g. system or security patches)You will partner with IT Architect & Engineering team to drive operational and process transformation through automation, and continuous improvementYou’ll create ServiceNow reports and dashboardsYou will follow ITIL standard methodologies in implementing, handling and delivering services Specific Skills: You possess a Bachelor’s degree in Computer or Information ScienceYou have 6+ years of technical experience with a large-scale enterprise environmentYou have 5+ years of experience designing, developing, testing, implementing and maintaining ServiceNow platform and integrationsYou have experience with these ServiceNow Modules: Change, Incident, Problem, Configuration, Knowledge, Asset and SN DiscoveryYou possess technical skills and knowledge with LDAP/Active Directory and relevant IT architecture, Javascript, Web Services, Service Portal, Custom Tables and User Interface DesignYou are a ServiceNow Certified System Administrator and ServiceNow Certified Implementation SpecialistWe prefer that you have ITIL CertificationWe prefer you have Cloud experienceYou possess strong written and verbal communication skillsYou have strong supplier management skills to help provide direction and ensure quality of servicesYou possess strong analytical skills to identify incident trends that enable process improvementsYou demonstrate customer service orientation and strong team skillsYou can relay complex technical concepts in a manner that achieves understanding and agreement to proposed recommendation and actionsYou can function effectively under pressure in environments of rapid change and conflicting demands and crisis managementYou demonstrate continuous improvement and creative problem-solving skills We recognize that our people are the reason we achieve our business goals. We believe in developing the leadership potential of our employees by providing them with opportunities for training, development, and advancement.In addition to the opportunity to apply and develop your skills toward key business objectives, we offer an excellent compensation package including a competitive base salary, comprehensive health/vision/dental insurance, participation in our incentive compensation and deferred profit sharing programs, as well as a relocation assistance package.Company OverviewAltria Group is a FORTUNE 200 company that leads the premier tobacco companies in the United States. Headquartered in Richmond, Virginia, Altria Group holds diversified positions across tobacco, alcohol, and cannabis. Our tobacco companies include some of the most enduring names in American business: Philip Morris USA, U.S. Smokeless Tobacco Company, John Middleton, and Nat Sherman. And we have 35 percent ownership of JUUL Labs, Inc., the nation’s leading e-vapor company. We complement our total tobacco business with our ownership of Ste. Michelle Wine Estates and our significant equity investment in Anheuser-Busch InBev, the world's largest brewer. Our agreement to acquire a significant stake in Cronos Group, a leading global cannabinoid company, represents an exciting new global growth opportunity. Altria's mission is to own and develop financially disciplined businesses that are leaders in responsibly providing adult tobacco and wine consumers with superior branded products.At Altria, we recognize that our people are the reason we achive our business goals. We believe in developing the leadership potential of our employees by providing them with opportunities for training, development, and advancement.OptionsApply for this job onlineApplyShareEmail this job to a friendReferSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeedLoading...Connect With Us!Not ready to apply? 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ServiceNow Service Delivery ManagerJob LocationsUS-VA-RichmondRequisition ID2019-2967Operating CompanyAltria Client ServicesCategoryBusiness Support - Information TechnologyPosition TypeFull-TimeRelocation Benefits EligibleYesOverviewReal Challenge, Real Impact. Real Rewards. Are you looking to drive ServiceNow and associated platforms for a Fortune 200 Company that was selected by ComputerWorld as one of the Best Places to Work in IT? Do you have five plus years of experience designing, developing, testing, implementing and maintaining ServiceNow platform and integrations? If so, we want to speak with you about the ServiceNow Service Delivery Manager role that we are looking to fill in our IT Operations group in Richmond, VA. Job Description You will be responsible for the general support, administration, and maintenance of the ServiceNow platform and associate applicationsYou’ll work with IT and Business leaders to develop technical solutions that satisfy the business needs of departments seeking to use ServiceNowYou will provide direction to the business partner and serve as the main point of contact for all operational and service level issuesYou’ll provide direction to the business partner for configuration, customization (including UIs, workflows and integration with other systems)You will actively monitor the health, usage and compliance of ServiceNow to identify/resolve issues before they become service impacting eventsYou’ll coordinate application and platform upgrades (e.g. system or security patches)You will partner with IT Architect & Engineering team to drive operational and process transformation through automation, and continuous improvementYou’ll create ServiceNow reports and dashboardsYou will follow ITIL standard methodologies in implementing, handling and delivering services Specific Skills: You possess a Bachelor’s degree in Computer or Information ScienceYou have 6+ years of technical experience with a large-scale enterprise environmentYou have 5+ years of experience designing, developing, testing, implementing and maintaining ServiceNow platform and integrationsYou have experience with these ServiceNow Modules: Change, Incident, Problem, Configuration, Knowledge, Asset and SN DiscoveryYou possess technical skills and knowledge with LDAP/Active Directory and relevant IT architecture, Javascript, Web Services, Service Portal, Custom Tables and User Interface DesignYou are a ServiceNow Certified System Administrator and ServiceNow Certified Implementation SpecialistWe prefer that you have ITIL CertificationWe prefer you have Cloud experienceYou possess strong written and verbal communication skillsYou have strong supplier management skills to help provide direction and ensure quality of servicesYou possess strong analytical skills to identify incident trends that enable process improvementsYou demonstrate customer service orientation and strong team skillsYou can relay complex technical concepts in a manner that achieves understanding and agreement to proposed recommendation and actionsYou can function effectively under pressure in environments of rapid change and conflicting demands and crisis managementYou demonstrate continuous improvement and creative problem-solving skills We recognize that our people are the reason we achieve our business goals. We believe in developing the leadership potential of our employees by providing them with opportunities for training, development, and advancement.In addition to the opportunity to apply and develop your skills toward key business objectives, we offer an excellent compensation package including a competitive base salary, comprehensive health/vision/dental insurance, participation in our incentive compensation and deferred profit sharing programs, as well as a relocation assistance package.Company OverviewAltria Group is a FORTUNE 200 company that leads the premier tobacco companies in the United States. Headquartered in Richmond, Virginia, Altria Group holds diversified positions across tobacco, alcohol, and cannabis. Our tobacco companies include some of the most enduring names in American business: Philip Morris USA, U.S. Smokeless Tobacco Company, John Middleton, and Nat Sherman. And we have 35 percent ownership of JUUL Labs, Inc., the nation’s leading e-vapor company. We complement our total tobacco business with our ownership of Ste. Michelle Wine Estates and our significant equity investment in Anheuser-Busch InBev, the world's largest brewer. Our agreement to acquire a significant stake in Cronos Group, a leading global cannabinoid company, represents an exciting new global growth opportunity. Altria's mission is to own and develop financially disciplined businesses that are leaders in responsibly providing adult tobacco and wine consumers with superior branded products.At Altria, we recognize that our people are the reason we achive our business goals. We believe in developing the leadership potential of our employees by providing them with opportunities for training, development, and advancement.OptionsApply for this job onlineApplyShareEmail this job to a friendReferSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeedLoading...Connect With Us!Not ready to apply? Connect with us to join our talent network!Each Altria company is an equal opportunity employerApplication FAQsSoftware Powered by iCIMSwww.icims.com
Manager, Defined Benefits - Defined Contribution PlansJob LocationsUS-VA-RichmondRequisition ID2019-3047Operating CompanyAltria Client ServicesCategoryBusiness Support - Human ResourcesPosition TypeFull-TimeRelocation Benefits EligibleYesOverviewReal Challenge, Real Impact. Real Rewards. At Altria, our 7000+ employees are the reason why we continue to succeed and provide strong shareholder returns. That’s why we invest in programs that build their capabilities and grow leadership skills. We also support our employees as they contribute their time and talents to improve the communities where they live and work. We need the BEST TALENT to grow and develop Altria’s next generation, and we need YOU to help us attract them! Altria Client Services LLC (ALCS) is currently offering an exciting and challenging opportunity for a Manager of DB & DC Retirement Plans in our Human Resource Department headquartered in Richmond, VA. Our Benefits team is passionate about providing meaningful, ambitious and financially-responsible offerings that help improve our employees’, retirees’ and dependents’ physical, emotional and financial well-being while providing a great employee experience. Job Description In your role, you will lead a wide range of analysis intended to help our employees and retirees improve their financial wellness. You will also be responsible for implementing defined benefit & defined contribution plans changes, handling escalated participant issues and communicating details about our retirement plans, along with other benefits projects in an outsourced benefits environment.You Will:Administer Defined Benefit Plans & Defined Contribution Plans in accordance with plan rules and regulatory and compliance guidelines while operating within preventive and detective controlsConduct vendor management reviews to continuously enhance our participants’ experiences and uphold defined service level agreementsResearch escalated participant issues and provide feedback to both employees and vendorsAnalyze the system's impact of new plans and programs at AltriaCraft controls to ensure accurate and timely retirement calculationsCreate and implement process improvements, automation and technology enhancementsConduct analytical work on projects in all phases of Defined Benefits & Defined Contribution administration, including the development of project plans and timelinesUtilize and develop web tools that support the needs of our department and customers, including tools available through vendorsDevelop recommendations and present information to various management levelsAssist employees at all levels with retirement planningEvaluate retirement plans in light of current industry trends and regulatory requirements (e.g., ERISA, PBCG) to maintain complianceOperate as the technical expert in non-qualified plans and programs, and providing counsel to executive non-qualified participantsCollaborate with Benefits Investment group in Finance to assure smooth operation of qualified plan trusts and VEBA’s, including providing necessary information for asset and liability studiesSupport preparation of the annual proxy statement Compensation Discussion & AnalysisCoordinate and implement employee presentations, benefit fairs, and one-on-one sessionsYou Have:Bachelor’s Degree or equivalent experience.Advanced analytical, technical and problem-solving skills while maintaining an awareness of larger team/department strategies and customer needsDemonstrated ability to perform complex quantitative or qualitative analysesExperience writing, speaking and presenting with technical accuracyAbility to collaborate with clients and/or vendors to effectively lead projectsAbility to effectively communicate with employeesAbility to develop and manage databases and complex spreadsheetsExperience managing projects, writing and managing benefits-related RFP’s Company OverviewAltria Group is a FORTUNE 200 company that leads the premier tobacco companies in the United States. Headquartered in Richmond, Virginia, Altria Group holds diversified positions across tobacco, alcohol, and cannabis. Our tobacco companies include some of the most enduring names in American business: Philip Morris USA, U.S. Smokeless Tobacco Company, John Middleton, and Nat Sherman. And we have 35 percent ownership of JUUL Labs, Inc., the nation’s leading e-vapor company. We complement our total tobacco business with our ownership of Ste. Michelle Wine Estates and our significant equity investment in Anheuser-Busch InBev, the world's largest brewer. Our agreement to acquire a significant stake in Cronos Group, a leading global cannabinoid company, represents an exciting new global growth opportunity. Altria's mission is to own and develop financially disciplined businesses that are leaders in responsibly providing adult tobacco and wine consumers with superior branded products.At Altria, we recognize that our people are the reason we achive our business goals. We believe in developing the leadership potential of our employees by providing them with opportunities for training, development, and advancement.OptionsApply for this job onlineApplyShareEmail this job to a friendReferSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeedLoading...Connect With Us!Not ready to apply? Connect with us to join our talent network!Each Altria company is an equal opportunity employerApplication FAQsSoftware Powered by iCIMSwww.icims.com
Manager, Defined Benefits - Defined Contribution PlansJob LocationsUS-VA-RichmondRequisition ID2019-3047Operating CompanyAltria Client ServicesCategoryBusiness Support - Human ResourcesPosition TypeFull-TimeRelocation Benefits EligibleYesOverviewReal Challenge, Real Impact. Real Rewards. At Altria, our 7000+ employees are the reason why we continue to succeed and provide strong shareholder returns. That’s why we invest in programs that build their capabilities and grow leadership skills. We also support our employees as they contribute their time and talents to improve the communities where they live and work. We need the BEST TALENT to grow and develop Altria’s next generation, and we need YOU to help us attract them! Altria Client Services LLC (ALCS) is currently offering an exciting and challenging opportunity for a Manager of DB & DC Retirement Plans in our Human Resource Department headquartered in Richmond, VA. Our Benefits team is passionate about providing meaningful, ambitious and financially-responsible offerings that help improve our employees’, retirees’ and dependents’ physical, emotional and financial well-being while providing a great employee experience. Job Description In your role, you will lead a wide range of analysis intended to help our employees and retirees improve their financial wellness. You will also be responsible for implementing defined benefit & defined contribution plans changes, handling escalated participant issues and communicating details about our retirement plans, along with other benefits projects in an outsourced benefits environment.You Will:Administer Defined Benefit Plans & Defined Contribution Plans in accordance with plan rules and regulatory and compliance guidelines while operating within preventive and detective controlsConduct vendor management reviews to continuously enhance our participants’ experiences and uphold defined service level agreementsResearch escalated participant issues and provide feedback to both employees and vendorsAnalyze the system's impact of new plans and programs at AltriaCraft controls to ensure accurate and timely retirement calculationsCreate and implement process improvements, automation and technology enhancementsConduct analytical work on projects in all phases of Defined Benefits & Defined Contribution administration, including the development of project plans and timelinesUtilize and develop web tools that support the needs of our department and customers, including tools available through vendorsDevelop recommendations and present information to various management levelsAssist employees at all levels with retirement planningEvaluate retirement plans in light of current industry trends and regulatory requirements (e.g., ERISA, PBCG) to maintain complianceOperate as the technical expert in non-qualified plans and programs, and providing counsel to executive non-qualified participantsCollaborate with Benefits Investment group in Finance to assure smooth operation of qualified plan trusts and VEBA’s, including providing necessary information for asset and liability studiesSupport preparation of the annual proxy statement Compensation Discussion & AnalysisCoordinate and implement employee presentations, benefit fairs, and one-on-one sessionsYou Have:Bachelor’s Degree or equivalent experience.Advanced analytical, technical and problem-solving skills while maintaining an awareness of larger team/department strategies and customer needsDemonstrated ability to perform complex quantitative or qualitative analysesExperience writing, speaking and presenting with technical accuracyAbility to collaborate with clients and/or vendors to effectively lead projectsAbility to effectively communicate with employeesAbility to develop and manage databases and complex spreadsheetsExperience managing projects, writing and managing benefits-related RFP’s Company OverviewAltria Group is a FORTUNE 200 company that leads the premier tobacco companies in the United States. Headquartered in Richmond, Virginia, Altria Group holds diversified positions across tobacco, alcohol, and cannabis. Our tobacco companies include some of the most enduring names in American business: Philip Morris USA, U.S. Smokeless Tobacco Company, John Middleton, and Nat Sherman. And we have 35 percent ownership of JUUL Labs, Inc., the nation’s leading e-vapor company. We complement our total tobacco business with our ownership of Ste. Michelle Wine Estates and our significant equity investment in Anheuser-Busch InBev, the world's largest brewer. Our agreement to acquire a significant stake in Cronos Group, a leading global cannabinoid company, represents an exciting new global growth opportunity. Altria's mission is to own and develop financially disciplined businesses that are leaders in responsibly providing adult tobacco and wine consumers with superior branded products.At Altria, we recognize that our people are the reason we achive our business goals. We believe in developing the leadership potential of our employees by providing them with opportunities for training, development, and advancement.OptionsApply for this job onlineApplyShareEmail this job to a friendReferSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeedLoading...Connect With Us!Not ready to apply? Connect with us to join our talent network!Each Altria company is an equal opportunity employerApplication FAQsSoftware Powered by iCIMSwww.icims.com
Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.coTo support our continued growth, we’re looking for a Manager to join our Sales Insights and Analytics team focusing on Sales Pipeline Analytics. In this highly collaborative role you will build a strong partnership with the Sales Development leadership team, Marketing Demand Generation team, Sales Strategy, Finance, and all levels of Senior Sales Leadership. We will look to you to analyze and deeply understand all pipeline metrics across the entire sales funnel and help drive a cohesive, cross-functional, and global strategy to meet our financial objectives. Success will rest heavily upon your analytical skills, attention to detail, efficiency, enthusiasm, and leadership.You thrive in navigating ambiguity, adapt quickly to a changing environment, take both a regional and global view, data informs your actions and you have a passion for optimizing process and evolving structure. You balance critical, long-term thinking about how we scale the business with hands-on delivery to ensure what needs to happen today gets done. You love rolling up your sleeves and digging into the data to provide actionable insights and put forward prescriptive action plans that help us run the business in a proactive manner. You influence the organization by garnering alignment and support to adopt best practices and implementing actions to address any areas of concern. We are seeking someone with strong analytical and process skills, comfortable engaging with senior leadership, effective at collaborating with multiple teams, and building strong relationships with your business partners.What you will be doing:Responsible for providing strategic, operational, and tactical support to our WW Sales Development Leaders, Sales Strategy, Marketing, and Sales VPs across all aspects of pipeline generation and management.Own all pipeline-related metrics (e.g. bookings, transactional velocity, ASP, conversion/win/dead rates, etc.). You track company performance across the targets you set in conjunction with your key business partners.You develop early warning systems and indicators that give leadership enough lead time to implement actions to address potential risk areas 2 to 3 quarters out in the future. This early warning system should encompass all stages of the sales funnel.Drive and support semi-annual GTM planning, which includes setting targets across the funnel (including pipeline) and transitioning the model to forecast future top of funnel growth, pipeline, and coverage ratios.Partner with Marketing to understand the top of funnel lead flow and subsequently develop growth plans for new geographies and market segmentsDrive various strategic initiatives including regional pipeline scorecards.Help lead, prepare and organize regional quarterly business reviews. This includes building templates, crafting the agenda, scheduling attendees, and capturing all metrics / performing all analyses needed for attendees to present their assessment of their business.Work with the sales strategy team to develop and maintain forecast models at varying levels of granularity (Area, sub-region, segment, rep)What you bring along:BS/BA required, MBA a strong plus, but not required.7+ years work experience in Sales, Sales Operations, Strategy, FP&A, Management Consulting, or similar field with strong exposure to pipeline analytics and strategy.Demonstrated ability to structure complex problems, develop solutions, and craft recommendations and results into easily digestible messages, communications, and executive presentations.Very strong executive presence and engagement skills.Highly collaborative style with strong influence skills and the ability to adjust on the fly to new demands with a sense of urgency.Ability to thrive in a fast-paced start-up environment.Experience with the Salesforce.com platform and related cloud or web-based technologies.Power-user proficiency with the MS Office suite (especially MS Excel and MS Powerpoint). SQL or R experience desired.#LI-BW1Additional Information - We Take Care of Our PeopleAs a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locationsAbility to craft your calendar with flexible locations and schedules for many rolesGenerous number of vacation days each yearDouble your charitable giving — we match up to 1% of your salaryUp to 40 hours each year to use toward volunteer projects you loveEmbracing parenthood with minimum of 16 weeks of parental leave
Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.coTo support our continued growth, we’re looking for a Manager to join our Sales Insights and Analytics team focusing on Sales Pipeline Analytics. In this highly collaborative role you will build a strong partnership with the Sales Development leadership team, Marketing Demand Generation team, Sales Strategy, Finance, and all levels of Senior Sales Leadership. We will look to you to analyze and deeply understand all pipeline metrics across the entire sales funnel and help drive a cohesive, cross-functional, and global strategy to meet our financial objectives. Success will rest heavily upon your analytical skills, attention to detail, efficiency, enthusiasm, and leadership.You thrive in navigating ambiguity, adapt quickly to a changing environment, take both a regional and global view, data informs your actions and you have a passion for optimizing process and evolving structure. You balance critical, long-term thinking about how we scale the business with hands-on delivery to ensure what needs to happen today gets done. You love rolling up your sleeves and digging into the data to provide actionable insights and put forward prescriptive action plans that help us run the business in a proactive manner. You influence the organization by garnering alignment and support to adopt best practices and implementing actions to address any areas of concern. We are seeking someone with strong analytical and process skills, comfortable engaging with senior leadership, effective at collaborating with multiple teams, and building strong relationships with your business partners.What you will be doing:Responsible for providing strategic, operational, and tactical support to our WW Sales Development Leaders, Sales Strategy, Marketing, and Sales VPs across all aspects of pipeline generation and management.Own all pipeline-related metrics (e.g. bookings, transactional velocity, ASP, conversion/win/dead rates, etc.). You track company performance across the targets you set in conjunction with your key business partners.You develop early warning systems and indicators that give leadership enough lead time to implement actions to address potential risk areas 2 to 3 quarters out in the future. This early warning system should encompass all stages of the sales funnel.Drive and support semi-annual GTM planning, which includes setting targets across the funnel (including pipeline) and transitioning the model to forecast future top of funnel growth, pipeline, and coverage ratios.Partner with Marketing to understand the top of funnel lead flow and subsequently develop growth plans for new geographies and market segmentsDrive various strategic initiatives including regional pipeline scorecards.Help lead, prepare and organize regional quarterly business reviews. This includes building templates, crafting the agenda, scheduling attendees, and capturing all metrics / performing all analyses needed for attendees to present their assessment of their business.Work with the sales strategy team to develop and maintain forecast models at varying levels of granularity (Area, sub-region, segment, rep)What you bring along:BS/BA required, MBA a strong plus, but not required.7+ years work experience in Sales, Sales Operations, Strategy, FP&A, Management Consulting, or similar field with strong exposure to pipeline analytics and strategy.Demonstrated ability to structure complex problems, develop solutions, and craft recommendations and results into easily digestible messages, communications, and executive presentations.Very strong executive presence and engagement skills.Highly collaborative style with strong influence skills and the ability to adjust on the fly to new demands with a sense of urgency.Ability to thrive in a fast-paced start-up environment.Experience with the Salesforce.com platform and related cloud or web-based technologies.Power-user proficiency with the MS Office suite (especially MS Excel and MS Powerpoint). SQL or R experience desired.#LI-BW1Additional Information - We Take Care of Our PeopleAs a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locationsAbility to craft your calendar with flexible locations and schedules for many rolesGenerous number of vacation days each yearDouble your charitable giving — we match up to 1% of your salaryUp to 40 hours each year to use toward volunteer projects you loveEmbracing parenthood with minimum of 16 weeks of parental leave
Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.coThe Elastic Security Solutions team is building our vision of what a SIEM should be. Over the past few years, the Elastic Stack has become a popular choice with security practitioners for protecting their systems and data from cyber threats. Bell Canada and Slack use Elastic for security analytics. Cisco Talos has Elasticsearch at the heart of their threat hunting program. OmniSOC, a shared cybersecurity operations center built by the Big Ten Academic Alliance, and Oak Ridge National Laboratory chose to use the Elastic as the core of their SIEM solutions. We recently launched Elastic SIEM, and we’ve got a ton of great ideas to help our security-focused users protect their data, applications, and network infrastructure.Your mission, if you choose to accept it, is to join the Security Solutions team as Senior Product Manager, reporting to the Director of Product for Elastic SIEM. You’ll help steer the development of future Elastic SIEM capabilities, working as an integral member of the SIEM development team, alongside front-end and back-end developers, search specialists, security researchers, security content developers, field security specialists, solution architects, and product marketers. The Elastic Security Solutions team is diverse and distributed. You will be working remotely with people from Germany, Spain, United States, UK, and more. We meet via Zoom, brainstorm in Google docs, discuss in GitHub issues, and chat on Slack. You’ll build and nurture relationships with pre-sales and post-sales technical teams, and provide product and technical expertise to assist sales enablement and customer success.Skills - You can: Credibly interact with security researchers, engineers, data scientists, and software developersSuccessfully communicate with field sales team, including resellers & MSSPsEngage in mutually beneficial product-related exchanges with prospects and customersCreate compelling written material to capture market requirements and describe company solutionsApply technical troubleshooting skills to just about any situationKnowledge - You know a lot about:Log Management and Security Information and Event Management (SIEM)Network Security appliances (IDS/IPS, NGFW, Web Proxy, WAF, VPN, etc.)IT Security operational practices, technology trends, and current cyber threat landscapeWindows, Active Directory, and Unix system/security logs.Networking and Security ProtocolsDeveloping software in an open source environment - Git based knowledge a plusData science, machine learning, threat intelligence, and UEBA would be plussesExperience - You've succeeded for at least:3 years in a security-related product management role3 years in a related product development or technical field roleAptitude and Education - You have:Passion for innovating and developing solutionsExcellent communication skillsBS/MS degree in engineering, computer science, or information securityCISSP or other security certifications a plusTravel - You are willing and able to:Travel up to 20 %, including some international travel#LI-AD1Additional Information - We Take Care of Our PeopleAs a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locationsAbility to craft your calendar with flexible locations and schedules for many rolesGenerous number of vacation days each yearDouble your charitable giving — we match up to 1% of your salaryUp to 40 hours each year to use toward volunteer projects you loveEmbracing parenthood with minimum of 16 weeks of parental leave
Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.coThe Elastic Security Solutions team is building our vision of what a SIEM should be. Over the past few years, the Elastic Stack has become a popular choice with security practitioners for protecting their systems and data from cyber threats. Bell Canada and Slack use Elastic for security analytics. Cisco Talos has Elasticsearch at the heart of their threat hunting program. OmniSOC, a shared cybersecurity operations center built by the Big Ten Academic Alliance, and Oak Ridge National Laboratory chose to use the Elastic as the core of their SIEM solutions. We recently launched Elastic SIEM, and we’ve got a ton of great ideas to help our security-focused users protect their data, applications, and network infrastructure.Your mission, if you choose to accept it, is to join the Security Solutions team as Senior Product Manager, reporting to the Director of Product for Elastic SIEM. You’ll help steer the development of future Elastic SIEM capabilities, working as an integral member of the SIEM development team, alongside front-end and back-end developers, search specialists, security researchers, security content developers, field security specialists, solution architects, and product marketers. The Elastic Security Solutions team is diverse and distributed. You will be working remotely with people from Germany, Spain, United States, UK, and more. We meet via Zoom, brainstorm in Google docs, discuss in GitHub issues, and chat on Slack. You’ll build and nurture relationships with pre-sales and post-sales technical teams, and provide product and technical expertise to assist sales enablement and customer success.Skills - You can: Credibly interact with security researchers, engineers, data scientists, and software developersSuccessfully communicate with field sales team, including resellers & MSSPsEngage in mutually beneficial product-related exchanges with prospects and customersCreate compelling written material to capture market requirements and describe company solutionsApply technical troubleshooting skills to just about any situationKnowledge - You know a lot about:Log Management and Security Information and Event Management (SIEM)Network Security appliances (IDS/IPS, NGFW, Web Proxy, WAF, VPN, etc.)IT Security operational practices, technology trends, and current cyber threat landscapeWindows, Active Directory, and Unix system/security logs.Networking and Security ProtocolsDeveloping software in an open source environment - Git based knowledge a plusData science, machine learning, threat intelligence, and UEBA would be plussesExperience - You've succeeded for at least:3 years in a security-related product management role3 years in a related product development or technical field roleAptitude and Education - You have:Passion for innovating and developing solutionsExcellent communication skillsBS/MS degree in engineering, computer science, or information securityCISSP or other security certifications a plusTravel - You are willing and able to:Travel up to 20 %, including some international travel#LI-AD1Additional Information - We Take Care of Our PeopleAs a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locationsAbility to craft your calendar with flexible locations and schedules for many rolesGenerous number of vacation days each yearDouble your charitable giving — we match up to 1% of your salaryUp to 40 hours each year to use toward volunteer projects you loveEmbracing parenthood with minimum of 16 weeks of parental leave
Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.coThe Elastic Enterprise Search team builds delightful and engaging search experiences on top of the speed, relevance, and scale of Elasticsearch. People use our refined developer tools and polished user interfaces to index and search through everything: webpages, application data, even the content from their busy workplace tools. We’re seeking a communicative and experienced people manager with a deep technical background. You’ll help craft team processes, contribute to and facilitate product planning, and guide people and teams as they grow into their potential.What You Will Be Doing:Manage, mentor, and lead a globally distributed team of engineers building a SaaS product for hosted and on-prem environments.Help teams define and refine their processes to efficiently deliver time-boxed software releases with high quality.Work closely with Product Managers and Engineers to define requirements and balance prioritization of work.Foster an environment of trust, mutual respect, kindness, and accountability.Support the development and training of direct reports through regular performance evaluations.Frequent 1-on-1 sessions with direct reports to guide performance and career growth.Drive hiring through interviewing and forecasting needs for team growth.What You Will Bring:You have experience leading teams of software engineers.You have experience as a hands-on software engineer.You are articulate in both spoken and written english.You possess excellent practical judgment and know-how to effectively allocate your time when solving hard problems.#LI-JA1Additional Information - We Take Care of Our PeopleAs a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locationsAbility to craft your calendar with flexible locations and schedules for many rolesGenerous number of vacation days each yearDouble your charitable giving — we match up to 1% of your salaryUp to 40 hours each year to use toward volunteer projects you loveEmbracing parenthood with minimum of 16 weeks of parental leave
Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.coThe Elastic Enterprise Search team builds delightful and engaging search experiences on top of the speed, relevance, and scale of Elasticsearch. People use our refined developer tools and polished user interfaces to index and search through everything: webpages, application data, even the content from their busy workplace tools. We’re seeking a communicative and experienced people manager with a deep technical background. You’ll help craft team processes, contribute to and facilitate product planning, and guide people and teams as they grow into their potential.What You Will Be Doing:Manage, mentor, and lead a globally distributed team of engineers building a SaaS product for hosted and on-prem environments.Help teams define and refine their processes to efficiently deliver time-boxed software releases with high quality.Work closely with Product Managers and Engineers to define requirements and balance prioritization of work.Foster an environment of trust, mutual respect, kindness, and accountability.Support the development and training of direct reports through regular performance evaluations.Frequent 1-on-1 sessions with direct reports to guide performance and career growth.Drive hiring through interviewing and forecasting needs for team growth.What You Will Bring:You have experience leading teams of software engineers.You have experience as a hands-on software engineer.You are articulate in both spoken and written english.You possess excellent practical judgment and know-how to effectively allocate your time when solving hard problems.#LI-JA1Additional Information - We Take Care of Our PeopleAs a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locationsAbility to craft your calendar with flexible locations and schedules for many rolesGenerous number of vacation days each yearDouble your charitable giving — we match up to 1% of your salaryUp to 40 hours each year to use toward volunteer projects you loveEmbracing parenthood with minimum of 16 weeks of parental leave
Blue Shield of California
El Dorado Hills, California
At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We’re excited to share Blue Shield of California has received awards and recognition for – LGBT diversity, quality improvement, most influential women in corporate America, Bay Area’s top companies in volunteering & giving, and one of the world’s most ethical companies. Here at Blue Shield of California, we’re striving to make a positive change across our industry and the communities we live in – Join us! Description Are you as obsessed with customer experience as we are? Doyou want to help shape the future of Health Care? Do you love ProductManagement and Billing and Payments? Ifso, come join the Digital Transformation underway at Blue Shield of California.TheRole: This role will support DigitalProduct Managers in all aspects of the design, development and management ofweb, mobile and digital experiences that help consumers understand and usetheir Healthcare. He/she will work with cross functional teams in a fastpaced, agile environment and will be responsible for key product developmenttasks such as requirements documentation, analytics, design reviews,implementation and delivery. WeHave: An awesome Digital Team changing the healthcare industry Open and collaborative culture Evolving Tech Stack Career Growth OpportunitiesAn opportunity to help change people’s lives YouHave: Experiencewith Agile Methodology (JIRA)The ability to partner and communicate acrossthe organization with key stakeholdersThe ability towork in a fast-paced collaborative environment The ability tobalance and prioritize multiple initiatives across diverse solutionssimultaneouslyThe ability toplan work, identify key dependencies, and organizeObsession withdetails while never losing sight of the bigger pictureA customerfirst mindset and customer empathyThe ability to embrace change and a constantappetite to learn HealthCare, or similar experience Experience with Mobile or Web Qualifications 6+ years of experience in ProductManagement, Management Consulting, or Entrepreneurship Requires a BA/BS in Business,Finance, Economics, Public Health, Information Technology, or another relevantfieldExperienced with productdevelopment/ ownership and guiding the product lifecycle from requirements toprototyping and impact measurementExperienced in pitching complexconcepts, ideas and solutions for products to a wide range of audiencesSME knowledge of product managementand/or new product developmentPrevious management consultingexperience is highly desirableStrong quantitative analysis andfinancial modeling skillsAdvanced knowledge of the healthcareindustry payer and/or provider spaceAbility to interpret complex datasets and forecast future revenue streams over several yearsOutstanding communication,facilitation, negotiation and presentation skillsEntrepreneurially spirited andvisionary, who is unafraid of being a trailblazerThe ability to compartmentalizeproblems and ideas into achievable and strategic solutionsA natural facilitator who can leaddesign-thinking sessionsKnowledge of current trends indigital health products and services, emerging and evolving
At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We’re excited to share Blue Shield of California has received awards and recognition for – LGBT diversity, quality improvement, most influential women in corporate America, Bay Area’s top companies in volunteering & giving, and one of the world’s most ethical companies. Here at Blue Shield of California, we’re striving to make a positive change across our industry and the communities we live in – Join us! Description Are you as obsessed with customer experience as we are? Doyou want to help shape the future of Health Care? Do you love ProductManagement and Billing and Payments? Ifso, come join the Digital Transformation underway at Blue Shield of California.TheRole: This role will support DigitalProduct Managers in all aspects of the design, development and management ofweb, mobile and digital experiences that help consumers understand and usetheir Healthcare. He/she will work with cross functional teams in a fastpaced, agile environment and will be responsible for key product developmenttasks such as requirements documentation, analytics, design reviews,implementation and delivery. WeHave: An awesome Digital Team changing the healthcare industry Open and collaborative culture Evolving Tech Stack Career Growth OpportunitiesAn opportunity to help change people’s lives YouHave: Experiencewith Agile Methodology (JIRA)The ability to partner and communicate acrossthe organization with key stakeholdersThe ability towork in a fast-paced collaborative environment The ability tobalance and prioritize multiple initiatives across diverse solutionssimultaneouslyThe ability toplan work, identify key dependencies, and organizeObsession withdetails while never losing sight of the bigger pictureA customerfirst mindset and customer empathyThe ability to embrace change and a constantappetite to learn HealthCare, or similar experience Experience with Mobile or Web Qualifications 6+ years of experience in ProductManagement, Management Consulting, or Entrepreneurship Requires a BA/BS in Business,Finance, Economics, Public Health, Information Technology, or another relevantfieldExperienced with productdevelopment/ ownership and guiding the product lifecycle from requirements toprototyping and impact measurementExperienced in pitching complexconcepts, ideas and solutions for products to a wide range of audiencesSME knowledge of product managementand/or new product developmentPrevious management consultingexperience is highly desirableStrong quantitative analysis andfinancial modeling skillsAdvanced knowledge of the healthcareindustry payer and/or provider spaceAbility to interpret complex datasets and forecast future revenue streams over several yearsOutstanding communication,facilitation, negotiation and presentation skillsEntrepreneurially spirited andvisionary, who is unafraid of being a trailblazerThe ability to compartmentalizeproblems and ideas into achievable and strategic solutionsA natural facilitator who can leaddesign-thinking sessionsKnowledge of current trends indigital health products and services, emerging and evolving
Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone. Description We are looking for a customer focused marketer who can bring creative solutions and strong project management skills to engage with a variety of key functional areas at Blue Shield. This is an exciting opportunity for an experienced marketing professional with excellent communication and project management skills to gain a deep understanding of a variety of key functional areas at Blue Shield. As part of the Bay Area-based, strategic marketing team, this role will contribute to the development of programs and services that support our external sales and account management teams statewide. This role will focus on developing and deploying a variety of marketing tools and experiences that uniquely express Blue Shield’s mission, vision and capabilities to key audiences including brokers, consultants, employer groups and members. This position provides opportunity for personal growth and professional advancement and is ideally suited for a detail-oriented problem-solver who seeks to make impactful change. Responsibilities: Collaborate with key cross functional teams - including sales and account management, creative, operations, product, digital, communications, and legal - to develop marketing content for multi-channel distribution.Contribute to the ongoing effort to represent Blue Shield’s mission, vision, clinical story, network, products, and experience in the market.Management of business needs supporting sales and account management teams selling and retaining small business customers, including management and distribution of print and digital marketing assets. Maintain web-based content and printed materials for product cycles.Partner with other lines of business for marketing content development, document management and distribution.Support the development, implementation, and adoption of digital tools for internal and external users. Work on special projects as designated by manager. Qualifications Preferred skills, knowledge, and ability requirements: Knowledge of marketing principles and demonstrable ability to apply them strategically and tactically in the heavily regulated health care plan market.Proven success in meeting campaign and/or project goals and objectives, timelines and budgets.Excellent collaborative, communication (verbal and written), and presentation skills.Ability to build and maintain positive relationships with external partners and internal colleagues across the organization to overcome challenges and meet deadlines.Excellent organizational and project management skills and ability to manage multiple, competing priorities simultaneously.Extreme attention to detail and willingness to roll up your sleeves.Strong work ethic and positive attitude, capable as a team player and working independently.Strong data analytical skills, with the ability to process and present reports. Highly proficient in MS Office (Excel, Word, PowerPoint, Outlook, SharePoint, Project). Preferred Education/Experience: Bachelor’s degree in Marketing or other related business field, or equivalent combination of education and experience.5 years B2B marketing experience, health care industry preferred,2-4 years project management experience working with cross-functional teams.
Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone. Description We are looking for a customer focused marketer who can bring creative solutions and strong project management skills to engage with a variety of key functional areas at Blue Shield. This is an exciting opportunity for an experienced marketing professional with excellent communication and project management skills to gain a deep understanding of a variety of key functional areas at Blue Shield. As part of the Bay Area-based, strategic marketing team, this role will contribute to the development of programs and services that support our external sales and account management teams statewide. This role will focus on developing and deploying a variety of marketing tools and experiences that uniquely express Blue Shield’s mission, vision and capabilities to key audiences including brokers, consultants, employer groups and members. This position provides opportunity for personal growth and professional advancement and is ideally suited for a detail-oriented problem-solver who seeks to make impactful change. Responsibilities: Collaborate with key cross functional teams - including sales and account management, creative, operations, product, digital, communications, and legal - to develop marketing content for multi-channel distribution.Contribute to the ongoing effort to represent Blue Shield’s mission, vision, clinical story, network, products, and experience in the market.Management of business needs supporting sales and account management teams selling and retaining small business customers, including management and distribution of print and digital marketing assets. Maintain web-based content and printed materials for product cycles.Partner with other lines of business for marketing content development, document management and distribution.Support the development, implementation, and adoption of digital tools for internal and external users. Work on special projects as designated by manager. Qualifications Preferred skills, knowledge, and ability requirements: Knowledge of marketing principles and demonstrable ability to apply them strategically and tactically in the heavily regulated health care plan market.Proven success in meeting campaign and/or project goals and objectives, timelines and budgets.Excellent collaborative, communication (verbal and written), and presentation skills.Ability to build and maintain positive relationships with external partners and internal colleagues across the organization to overcome challenges and meet deadlines.Excellent organizational and project management skills and ability to manage multiple, competing priorities simultaneously.Extreme attention to detail and willingness to roll up your sleeves.Strong work ethic and positive attitude, capable as a team player and working independently.Strong data analytical skills, with the ability to process and present reports. Highly proficient in MS Office (Excel, Word, PowerPoint, Outlook, SharePoint, Project). Preferred Education/Experience: Bachelor’s degree in Marketing or other related business field, or equivalent combination of education and experience.5 years B2B marketing experience, health care industry preferred,2-4 years project management experience working with cross-functional teams.
Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone. Description Blue Shield of California is redefining health care as weknow it. Are you obsessivelycustomer-centric as we are in the Digital Customer Experience Team? Are you anexperienced Product Manager biased towards action? Do you focus on the customer journey tooptimize their experience? Do you want to shape the future of health care? Ifso, come join the digital transformation underway at Blue Shield of California.The Role: This role will report to a Senior Managerand work with other product managers and owners on the digital team. The Product Manager will partner variousstakeholders to refine and execute against the digital strategy, initiallyfocusing on digital integrations. He/she will work with the Senior ProductManager to define the short-term and long-term product roadmap. He/she willwork with cross functional teams in a fast paced, agile environment and will beresponsible for managing product development deliverables such as requirementsdocumentation, analytics, design reviews, implementation and delivery. Responsibilities Include:Workingwith the Senior Product Manager to define and implement the short-term roadmapand long-term engagement model for executing on member facing digitalintegrations.Accountabilityand prioritization over execution and delivery of the digital product roadmapfor member experiences. Collaboratewith cross functional teams, including engineers, designers, and businessstakeholders, in a fast paced, agile environment and be responsible forconception, design, development, delivery, maintenance, and evolution of thecustomer experience including translating business and user needs into productfeatures.Review,analyze, collect and take action on findings from Customer SatisfactionSurveys, user testing and additional customer feedback loops We have: Aninnovative digital customer experience team leading the transformation of thehealthcare industryOpenand collaborative culture focused on innovationConvenientDowntown Oakland city center officeEvolvingTech Stack to meet the needs of more than 4 million membersMultiplecareer growth opportunities Mission-drivenmandate to positively change people’s lives You have: A history of definingand driving outcomes through the launch of consumer-facing digital experienceson web and mobile platformsExperiencemanaging product development deliverables such as requirements documentation,analytics, design reviews, implementation, and delivery Ability to leadimplementation of key cross-channel, consumer-facing initiatives, informed by customerneeds and industry trends, and develop data-driven product deliverables withrelevant measurable KPIs Coordinating with adiverse set of stakeholders in the process to align with product visionUnderstanding of andexperience working with web and mobile technology in the context of enterprisearchitecture and infrastructure to provide competitive advantage for productdevelopment, brand management, and customer experience.Experience using quantitative and qualitative data to identify needs andtransform them into product featuresAbility to partner with analytics team to define critical KPIs,understand what the data means, and integrate it into your reporting andplanningStrategic thinker and problem solver with hands-on, ‘roll up yoursleeves’ can-do attitudeWriting thorough andthoughtful user stories that take member experience, business requirements,visual design and analytics into consideration while owning and managing productbacklog for assigned product(s)The ability to partnerand communicate across the organization with key stakeholders and externalbusiness partnersMobile application experience is a plus. Ability to drive results independently, ability to learn quickly butthrive in a collaborative agile environmentObsession with details while never losing sight of the bigger pictureInnate curiosity and learning disposition coupled with the ability toembrace changeHealthCare, Financial Services, Tech or Retail experience Qualifications 6+years of experience in Product Management, Management Consulting, orEntrepreneurship Requiresa BA/BS in Business, Finance, Economics, Public Health, or InformationTechnology. Graduatedegree (e.g. MBA) is highly desirable. Experiencedwith product development/ ownership and guiding the product lifecycle fromrequirements to prototyping and impact measurement. Experiencedin pitching complex concepts, ideas and solutions for products to a wide rangeof audiences. SMEknowledge of product management and/or new product development. Previousmanagement consulting experience is highly desirable. Strongquantitative analysis and financial modeling skills. Advancedknowledge of the healthcare industry payer and/or provider space. Abilityto interpret complex data sets and forecast future revenue streams over severalyears. Outstandingcommunication, facilitation, negotiation and presentation skills. Entrepreneuriallyspirited and visionary, who is unafraid of being a trailblazer. Theability to compartmentalize problems and ideas into achievable and strategicsolutions. Anatural facilitator who can lead design-thinking sessions. Knowledgeof current trends in digital health products and services, emerging andevolving
Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone. Description Blue Shield of California is redefining health care as weknow it. Are you obsessivelycustomer-centric as we are in the Digital Customer Experience Team? Are you anexperienced Product Manager biased towards action? Do you focus on the customer journey tooptimize their experience? Do you want to shape the future of health care? Ifso, come join the digital transformation underway at Blue Shield of California.The Role: This role will report to a Senior Managerand work with other product managers and owners on the digital team. The Product Manager will partner variousstakeholders to refine and execute against the digital strategy, initiallyfocusing on digital integrations. He/she will work with the Senior ProductManager to define the short-term and long-term product roadmap. He/she willwork with cross functional teams in a fast paced, agile environment and will beresponsible for managing product development deliverables such as requirementsdocumentation, analytics, design reviews, implementation and delivery. Responsibilities Include:Workingwith the Senior Product Manager to define and implement the short-term roadmapand long-term engagement model for executing on member facing digitalintegrations.Accountabilityand prioritization over execution and delivery of the digital product roadmapfor member experiences. Collaboratewith cross functional teams, including engineers, designers, and businessstakeholders, in a fast paced, agile environment and be responsible forconception, design, development, delivery, maintenance, and evolution of thecustomer experience including translating business and user needs into productfeatures.Review,analyze, collect and take action on findings from Customer SatisfactionSurveys, user testing and additional customer feedback loops We have: Aninnovative digital customer experience team leading the transformation of thehealthcare industryOpenand collaborative culture focused on innovationConvenientDowntown Oakland city center officeEvolvingTech Stack to meet the needs of more than 4 million membersMultiplecareer growth opportunities Mission-drivenmandate to positively change people’s lives You have: A history of definingand driving outcomes through the launch of consumer-facing digital experienceson web and mobile platformsExperiencemanaging product development deliverables such as requirements documentation,analytics, design reviews, implementation, and delivery Ability to leadimplementation of key cross-channel, consumer-facing initiatives, informed by customerneeds and industry trends, and develop data-driven product deliverables withrelevant measurable KPIs Coordinating with adiverse set of stakeholders in the process to align with product visionUnderstanding of andexperience working with web and mobile technology in the context of enterprisearchitecture and infrastructure to provide competitive advantage for productdevelopment, brand management, and customer experience.Experience using quantitative and qualitative data to identify needs andtransform them into product featuresAbility to partner with analytics team to define critical KPIs,understand what the data means, and integrate it into your reporting andplanningStrategic thinker and problem solver with hands-on, ‘roll up yoursleeves’ can-do attitudeWriting thorough andthoughtful user stories that take member experience, business requirements,visual design and analytics into consideration while owning and managing productbacklog for assigned product(s)The ability to partnerand communicate across the organization with key stakeholders and externalbusiness partnersMobile application experience is a plus. Ability to drive results independently, ability to learn quickly butthrive in a collaborative agile environmentObsession with details while never losing sight of the bigger pictureInnate curiosity and learning disposition coupled with the ability toembrace changeHealthCare, Financial Services, Tech or Retail experience Qualifications 6+years of experience in Product Management, Management Consulting, orEntrepreneurship Requiresa BA/BS in Business, Finance, Economics, Public Health, or InformationTechnology. Graduatedegree (e.g. MBA) is highly desirable. Experiencedwith product development/ ownership and guiding the product lifecycle fromrequirements to prototyping and impact measurement. Experiencedin pitching complex concepts, ideas and solutions for products to a wide rangeof audiences. SMEknowledge of product management and/or new product development. Previousmanagement consulting experience is highly desirable. Strongquantitative analysis and financial modeling skills. Advancedknowledge of the healthcare industry payer and/or provider space. Abilityto interpret complex data sets and forecast future revenue streams over severalyears. Outstandingcommunication, facilitation, negotiation and presentation skills. Entrepreneuriallyspirited and visionary, who is unafraid of being a trailblazer. Theability to compartmentalize problems and ideas into achievable and strategicsolutions. Anatural facilitator who can lead design-thinking sessions. Knowledgeof current trends in digital health products and services, emerging andevolving
Blue Shield of California
Monterey Park, California
Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone. Description Essential Responsibilities Provides technical communicationsolutions for high priority and highly complex topics with clinical andnon-clinical healthcare topics, with limited support of Manager Responsible for creating and updatingdocumentation/knowledge assets including policies & procedures fordelegated entities and the departmentLeads the usage of appropriatedevelopment methodologies to ensure that the knowledge assets are relevant,readily understandable, and easily accessible Leads the accuracy of knowledge assetsthrough the creation and management of internal audit process and chair-sidingwith end users and experts Sets and manages timelines,assignments, and work plans Works with Delegation OversightLeadership to ensure the alignment of knowledge assets with learning plans forinternal staff and delegated entitiesWorks with department colleagues in themaintenance of content in both department SharePoint and works closely withProvider Relations and other departments as appropriate related to web contentfor delegated entitiesResearches and able to use leadingpractice editing and storage applications/tools Ensures leading practice processmapping, and drives the use of process mapping techniques and tools to developknowledge assets Researches and enables consistenttechnical communication workflow processes Knowledgeable regarding currentoperations processes with Delegation Oversight – both clinical and non-clinical,training and auditing standards Partners with Delegation Oversight managersto direct technical writing processes and materials in support of trainingprograms and operational quality audits Qualifications Knowledge& Experience Requires knowledge of learning andKnowledge Management disciplines, business process management, coaching, anddeep knowledge of project managementKnowledge of HTML, XML, JavaScript,CSS, Adobe eLearning Suite, and/or other state of the art technologies for weblearning content production and delivery
Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone. Description Essential Responsibilities Provides technical communicationsolutions for high priority and highly complex topics with clinical andnon-clinical healthcare topics, with limited support of Manager Responsible for creating and updatingdocumentation/knowledge assets including policies & procedures fordelegated entities and the departmentLeads the usage of appropriatedevelopment methodologies to ensure that the knowledge assets are relevant,readily understandable, and easily accessible Leads the accuracy of knowledge assetsthrough the creation and management of internal audit process and chair-sidingwith end users and experts Sets and manages timelines,assignments, and work plans Works with Delegation OversightLeadership to ensure the alignment of knowledge assets with learning plans forinternal staff and delegated entitiesWorks with department colleagues in themaintenance of content in both department SharePoint and works closely withProvider Relations and other departments as appropriate related to web contentfor delegated entitiesResearches and able to use leadingpractice editing and storage applications/tools Ensures leading practice processmapping, and drives the use of process mapping techniques and tools to developknowledge assets Researches and enables consistenttechnical communication workflow processes Knowledgeable regarding currentoperations processes with Delegation Oversight – both clinical and non-clinical,training and auditing standards Partners with Delegation Oversight managersto direct technical writing processes and materials in support of trainingprograms and operational quality audits Qualifications Knowledge& Experience Requires knowledge of learning andKnowledge Management disciplines, business process management, coaching, anddeep knowledge of project managementKnowledge of HTML, XML, JavaScript,CSS, Adobe eLearning Suite, and/or other state of the art technologies for weblearning content production and delivery
Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone. Description The Enterprise Application Architect, Consultant is a strategic individual contributor role reporting to the Director of System & Application Architecture. This individual will be a member of the Enterprise Architecture organization responsible for developing enterprise architecture strategy across the company. The Enterprise Application Architect, Consultant will combine a deep understanding of technology, applications, industry best practices, business processes and architectural patterns to drive business and IT transformation initiatives that meet our enterprise objectives. In this role you will collaborate with business and technology leaders, stakeholders, engineers and analysts to understand strategic business initiatives and develop technical solutions that satisfy those needs. This individual has extensive knowledge in multiple business and architecture domains, forward thinking, and well-versed in emerging technologies and trends. Must possess the excellent interpersonal skills necessary to articulate the value of a strong enterprise architecture function to critical business stakeholders. Responsibilities: • Responsible for the development and maintenance of enterprise architecture technology blueprints that articulate our business strategy, future state business and technology architecture, and multiyear execution roadmap. • Collaborates with other architects to create and document standards and patterns that can be leveraged for future re-use, and actively seek opportunities to leverage industry solutions for new business offerings and services. • Develops and maintains the application reference architecture which includes the application reference model, guiding principles, standards, patterns and usage guidelines. • Create contextual and conceptual models that help document and simplify potentially complex topics. • Serves as a trusted advisor to leaders and business stakeholders in the development of the strategic portfolio or business unit plans. • Provides comprehensive analytical thinking to ensure transformation costs, impact and value are properly understood estimated and controlled across people, process and technology. • Collaborates with customers, vendors, industry consultants and company leadership to continuously learn and identify opportunities to advance our technology strategy. • Manages the creation and maintenance of models that identify interdependencies between application, information, and technologies. • Understanding of application design & integration methods and tools a plus. • Strong situational analysis and decision making abilities. Qualifications • 10+ years relevant business and IT experience. 1+ years in an architect role.• 1+ years of architecture practice experience • Demonstrated proficiency in understanding enterprise architecture life cycle methodologies.• Senior architect who champions and continuously contributes to the advancement of the architecture operating model, governance, processes, policies, standards, and framework for the Business Architecture capability. • Has strong competencies and exhibits strong thought-leadership in digital architecture domain, including digital applications, modern web app architecture, mobility architecture, cloud-native application architecture, microservices architecture, integration, and interoperability. • Uses repeatable architecture frameworks and processes to enable complex cross-functional initiatives related to major business initiatives.• Develop and maintain strategies and solutions for the enterprise in collaboration with executive leadership across the business and IT.• Champions portfolio to enterprise level strategic initiatives across one or more business units.• Thought leadership influences one or more business units and has a tangible impact on the strategic direction of enterprise initiatives.• Possesses the excellent interpersonal skills necessary to articulate the value of a strong enterprise architecture function to critical business stakeholders.• Experience working in Healthcare, is preferred. Education: Bachelors’ Degree or equivalent years' experience. MS or MBA preferredWhat We Offer:• Work for a company that has a clear mission: Affordable Care worthy of your family and friends • Opportunity to experience a broad range of technologies • Opportunity to work with and learn from talented people and leaders • Access to learning and growth programs • Challenge yourself in solving complex problems, in technical, business, and people areas • Be part of IT modernization and be an agent of change • Grow your managerial and leadership skills • Work in an environment that value people and work/life balance • Flexible work environment, with telecommute opportunities • Generous Benefits package including health and wellness benefits and 401K.#DicePost
Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone. Description The Enterprise Application Architect, Consultant is a strategic individual contributor role reporting to the Director of System & Application Architecture. This individual will be a member of the Enterprise Architecture organization responsible for developing enterprise architecture strategy across the company. The Enterprise Application Architect, Consultant will combine a deep understanding of technology, applications, industry best practices, business processes and architectural patterns to drive business and IT transformation initiatives that meet our enterprise objectives. In this role you will collaborate with business and technology leaders, stakeholders, engineers and analysts to understand strategic business initiatives and develop technical solutions that satisfy those needs. This individual has extensive knowledge in multiple business and architecture domains, forward thinking, and well-versed in emerging technologies and trends. Must possess the excellent interpersonal skills necessary to articulate the value of a strong enterprise architecture function to critical business stakeholders. Responsibilities: • Responsible for the development and maintenance of enterprise architecture technology blueprints that articulate our business strategy, future state business and technology architecture, and multiyear execution roadmap. • Collaborates with other architects to create and document standards and patterns that can be leveraged for future re-use, and actively seek opportunities to leverage industry solutions for new business offerings and services. • Develops and maintains the application reference architecture which includes the application reference model, guiding principles, standards, patterns and usage guidelines. • Create contextual and conceptual models that help document and simplify potentially complex topics. • Serves as a trusted advisor to leaders and business stakeholders in the development of the strategic portfolio or business unit plans. • Provides comprehensive analytical thinking to ensure transformation costs, impact and value are properly understood estimated and controlled across people, process and technology. • Collaborates with customers, vendors, industry consultants and company leadership to continuously learn and identify opportunities to advance our technology strategy. • Manages the creation and maintenance of models that identify interdependencies between application, information, and technologies. • Understanding of application design & integration methods and tools a plus. • Strong situational analysis and decision making abilities. Qualifications • 10+ years relevant business and IT experience. 1+ years in an architect role.• 1+ years of architecture practice experience • Demonstrated proficiency in understanding enterprise architecture life cycle methodologies.• Senior architect who champions and continuously contributes to the advancement of the architecture operating model, governance, processes, policies, standards, and framework for the Business Architecture capability. • Has strong competencies and exhibits strong thought-leadership in digital architecture domain, including digital applications, modern web app architecture, mobility architecture, cloud-native application architecture, microservices architecture, integration, and interoperability. • Uses repeatable architecture frameworks and processes to enable complex cross-functional initiatives related to major business initiatives.• Develop and maintain strategies and solutions for the enterprise in collaboration with executive leadership across the business and IT.• Champions portfolio to enterprise level strategic initiatives across one or more business units.• Thought leadership influences one or more business units and has a tangible impact on the strategic direction of enterprise initiatives.• Possesses the excellent interpersonal skills necessary to articulate the value of a strong enterprise architecture function to critical business stakeholders.• Experience working in Healthcare, is preferred. Education: Bachelors’ Degree or equivalent years' experience. MS or MBA preferredWhat We Offer:• Work for a company that has a clear mission: Affordable Care worthy of your family and friends • Opportunity to experience a broad range of technologies • Opportunity to work with and learn from talented people and leaders • Access to learning and growth programs • Challenge yourself in solving complex problems, in technical, business, and people areas • Be part of IT modernization and be an agent of change • Grow your managerial and leadership skills • Work in an environment that value people and work/life balance • Flexible work environment, with telecommute opportunities • Generous Benefits package including health and wellness benefits and 401K.#DicePost
Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone. Description Our Transformation: At Blue Shield of California, we are transforming the way we do business in order to transform healthcare: making it easier and less expensive to use, as well as higher quality for everyone. In tomorrow’s world, digital capabilities will be at the heart of how we operate and what we deliver to our members and provider partners. Come join the Digital Customer Experience team, where you’ll be at the very center of our transformation. Our team is immersed in the technology, data, and user centered design that will deliver a healthcare experience worthy of family and friends. The Role: The Sr. Director, Digital Provider Experience will build a growing team responsible for overall the design and development of digital experiences and products that help integrate Blue Shield and healthcare providers into one, single ecosystem. The Sr. Director is accountable for creating capabilities in support of Provider Transformation and our Healthcare Model of the Future. As a member of the Digital Experience Leadership Team, he/she is expected to provide thought leadership and insights to realize the broader digital roadmap. The Sr. Director is accountable for key digital experiences such as: provider front office self service (benefits, scheduling, authorizations), back office support (claims and payment), clinician point of care enablement, clinician-patient interactions (in collaboration with the Consumer team). The goal is to enhance the quality of care, deliver health and cost outcomes and drive collaboration between the payer and the provider across key functions. The successful candidate enjoys working in a fast paced, agile environment. He/she can effectively collaborate and influence a cross functional team that includes our internal Provider, Health and Wellness Management teams, Technology Leads and Engineers, UX Designers, as well as, external stakeholders and users. The Digital Provider Experience Team is responsible for conception, design, development, delivery, KPIs, management and evolution of these digital products and experiences. This position will be based out of Oakland, travels periodically within California and will report into the Vice President of Digital Experience. Key responsibilities include: Accountable for the overall “digital provider experience” (front and backend office). This includes end to end digital product development for providers. Serves as the Digital Partner to the EVP of Health Care Quality & Affordability. Works with the EVP and senior leaders within HCQA to coalesce multiple digital front-end, provider-impacting strategies into a meaningful, integrated strategy.Owns communication to key stakeholders and senior management. Identifies key stakeholders and shares knowledge on business needs and potential impacts. Works closely with the VP of Digital Experience and other key internal business stakeholders to develop the overarching strategy for digital health management. Charged with significantly upgrading the existing web (provider portal); ensure data-sourcing accuracy, system reliability and performance, and integrating Promise Health Plan’s provider site(s).Accountable for building out ‘Digital Tools’ for smaller providers Serve as relationship lead with internal and external stakeholders on the provider and health management and network strategy teams to continuously understand and stay on top of user experience, marketplace and business needs. Lead a team that partners closely with product managers, UX designers, developers to design, develop, test, track, optimize new and existing health provider facing web and mobile based experiences. Experiences are designed to maximize key business goals, including but not limited to provider relationships/satisfaction, member satisfaction, cost of healthcare, operational cost efficiencies, membership growth.Define measurable metrics to track success of product enhancements and changes.People Management Responsibilities:Develop and execute on a people strategy that will maximize results and drive employee satisfaction. Build/manage a team of top talent digital product managers.Has full management responsibility for the hiring, performance and salary reviews, promotions and disciplinary matters for direct reporting employees.Develops individual goals and objectives linked to the department business plan.Provides developmental, training, coaching and mentoring opportunities for direct reports. Qualifications Education/Requirements:University Degree (B.S./B.A.).10 – 12 years of digital product development andmanagement experience with a demonstrated track record of delivering productmarket fit. IT experience preferred.Healthcare industry, provider or payer sideexperience preferred, consumer digital health or EMR/EHR experience is a plus.Demonstrated thought leader and adviser tosenior leaders. Experience influencing executives through experience with dataand market practices.Strategic thinker and problem solver with hands–on,‘roll up your sleeves’ can-do attitude.Data–driven user center design approach toproduct development and management, with demonstrated ability to own productsthat balance and anticipate various users’ needs.Experience working on digital products withinlarge legacy enterprises is a plus. This means you have an understanding of howdigital technology can work in the context of enterprise architecture andinfrastructure and how to use it to provide competitive advantage for productdevelopment, brand management, and/or superior customer experience.Experience working in agile developmentenvironment and leading / collaborating with engineers, scrum teams, UXdesigners.
Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone. Description Our Transformation: At Blue Shield of California, we are transforming the way we do business in order to transform healthcare: making it easier and less expensive to use, as well as higher quality for everyone. In tomorrow’s world, digital capabilities will be at the heart of how we operate and what we deliver to our members and provider partners. Come join the Digital Customer Experience team, where you’ll be at the very center of our transformation. Our team is immersed in the technology, data, and user centered design that will deliver a healthcare experience worthy of family and friends. The Role: The Sr. Director, Digital Provider Experience will build a growing team responsible for overall the design and development of digital experiences and products that help integrate Blue Shield and healthcare providers into one, single ecosystem. The Sr. Director is accountable for creating capabilities in support of Provider Transformation and our Healthcare Model of the Future. As a member of the Digital Experience Leadership Team, he/she is expected to provide thought leadership and insights to realize the broader digital roadmap. The Sr. Director is accountable for key digital experiences such as: provider front office self service (benefits, scheduling, authorizations), back office support (claims and payment), clinician point of care enablement, clinician-patient interactions (in collaboration with the Consumer team). The goal is to enhance the quality of care, deliver health and cost outcomes and drive collaboration between the payer and the provider across key functions. The successful candidate enjoys working in a fast paced, agile environment. He/she can effectively collaborate and influence a cross functional team that includes our internal Provider, Health and Wellness Management teams, Technology Leads and Engineers, UX Designers, as well as, external stakeholders and users. The Digital Provider Experience Team is responsible for conception, design, development, delivery, KPIs, management and evolution of these digital products and experiences. This position will be based out of Oakland, travels periodically within California and will report into the Vice President of Digital Experience. Key responsibilities include: Accountable for the overall “digital provider experience” (front and backend office). This includes end to end digital product development for providers. Serves as the Digital Partner to the EVP of Health Care Quality & Affordability. Works with the EVP and senior leaders within HCQA to coalesce multiple digital front-end, provider-impacting strategies into a meaningful, integrated strategy.Owns communication to key stakeholders and senior management. Identifies key stakeholders and shares knowledge on business needs and potential impacts. Works closely with the VP of Digital Experience and other key internal business stakeholders to develop the overarching strategy for digital health management. Charged with significantly upgrading the existing web (provider portal); ensure data-sourcing accuracy, system reliability and performance, and integrating Promise Health Plan’s provider site(s).Accountable for building out ‘Digital Tools’ for smaller providers Serve as relationship lead with internal and external stakeholders on the provider and health management and network strategy teams to continuously understand and stay on top of user experience, marketplace and business needs. Lead a team that partners closely with product managers, UX designers, developers to design, develop, test, track, optimize new and existing health provider facing web and mobile based experiences. Experiences are designed to maximize key business goals, including but not limited to provider relationships/satisfaction, member satisfaction, cost of healthcare, operational cost efficiencies, membership growth.Define measurable metrics to track success of product enhancements and changes.People Management Responsibilities:Develop and execute on a people strategy that will maximize results and drive employee satisfaction. Build/manage a team of top talent digital product managers.Has full management responsibility for the hiring, performance and salary reviews, promotions and disciplinary matters for direct reporting employees.Develops individual goals and objectives linked to the department business plan.Provides developmental, training, coaching and mentoring opportunities for direct reports. Qualifications Education/Requirements:University Degree (B.S./B.A.).10 – 12 years of digital product development andmanagement experience with a demonstrated track record of delivering productmarket fit. IT experience preferred.Healthcare industry, provider or payer sideexperience preferred, consumer digital health or EMR/EHR experience is a plus.Demonstrated thought leader and adviser tosenior leaders. Experience influencing executives through experience with dataand market practices.Strategic thinker and problem solver with hands–on,‘roll up your sleeves’ can-do attitude.Data–driven user center design approach toproduct development and management, with demonstrated ability to own productsthat balance and anticipate various users’ needs.Experience working on digital products withinlarge legacy enterprises is a plus. This means you have an understanding of howdigital technology can work in the context of enterprise architecture andinfrastructure and how to use it to provide competitive advantage for productdevelopment, brand management, and/or superior customer experience.Experience working in agile developmentenvironment and leading / collaborating with engineers, scrum teams, UXdesigners.