(1) Customer Service Rep I

City of Bentonville
Bentonville, AR
Category Customer Service
Job Description
Performs utility account maintenance and research; processes payments and communicates with the public by answering phone calls and in-person inquiries, entering information in billing software, and operating imaging software.

Requirements

  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training
  • Ability to read and interpret documents, write routine reports and correspondence, speak effectively before groups, calculate figures and amounts, apply common sense understanding, deal with problems involving several concrete variables
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