1st Shift Direct Care

MHA
Springfield, MA
Job Description
Role Overview

Direct Care Workers will provide a supportive environment in a community residential setting, empowering participants to achieve their vision of recovery and rehabilitation. They will perform responsibilities professionally, in accordance with MHA's Core Values, organizational mission, policies, practices, program funding, and applicable regulatory agency guidelines.

What You Will Do

Support participants with daily routines, teach life skills, provide transportation, encourage self-advocacy, facilitate group activities, respond to health or behavioral concerns, maintain accurate documentation, and uphold safety protocols.

Why It Might Be a Fit

The ideal candidate will have strong communication skills, a team-first mindset, patience, compassion, and the ability to adapt to participant needs. They will also be able to pass background checks and required certifications (MAP, CPR, First Aid).

Requirements

  • High school diploma or equivalent (GED)
  • Human services experience is preferred
  • Valid driver's license
  • Reliable transportation to utilize during work hours
  • Auto insurance with your name listed as an insured driver on the policy
  • Must be at least 18 years old
  • Strong communication skills and a team-first mindset
  • Patience, compassion, and the ability to adapt to participant needs
  • Ability to pass background checks and required certifications (MAP, CPR, First Aid)

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
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