2600176

Cincinnati Financial
Any Location, OH
Job Description
Make a difference with a career in insurance at The Cincinnati Insurance Companies, where we put people first and apply the Golden Rule to our daily operations. We're looking for extraordinary people to join our talented team and provide courteous and professional technical phone support for customers.

Requirements

  • use our escape/incident management system to document, track, update and close case activities
  • provide customers with technical assistance and guidance to prevent recurring problems
  • perform basic software troubleshooting to resolve or escalate escapes/incidents
  • provide management with status reports
  • understand and correctly follow department processes, procedures and standards
  • follow and support internal and external audit compliance
  • improve and develop technical support skills through outside education, self-study, etc.
  • perform administrative functions as needed within the team to accomplish team goals

Benefits

  • career opportunities where you can contribute and grow
  • annual cash bonus based on company and individual performance
  • opportunity for training and development to become a trusted, respected insurance professional
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