Role OverviewManage and process 911-related requests from the 911 mailbox daily, with a focus on accuracy and attention to detail. The role requires proficiency in six different applications and maintaining accurate records through a work log.
What You Will Do
Screen original CAD reports, retrieve CAD reports via the HECRSS Application, review actual 911 calls, search for missing audio, upload CAD reports and 911 audio files, and update the status of each request.
Why It Might Be a Fit
The ideal candidate will have strong research and data analysis skills, be highly detail-oriented, organized, and efficient, and have excellent written and verbal communication skills.
Requirements
- High school diploma or GED
- At least 2 years of experience in a criminal justice, legal, or related environment (preferred)
- Proficient in computer applications and data entry
- Strong research and data analysis skills
- Highly detail-oriented, organized, and efficient
- Ability to manage multiple tasks and meet time-sensitive deadlines
- Excellent written and verbal communication skills for correspondence with internal staff and external agencies
Benefits
- Medical, Dental, and Vision Coverage
- Wellness programs
- Life Insurance
- Long-Term Disability
- Employee Assistance Program (EAP)
- Ten (10) vacation days per year during the first five years of service (increases with tenure)
- Eleven (11) County holidays plus 1 floating holiday
- Professional development opportunities
- Dependent Care and Healthcare Reimbursement Accounts
- 457 Deferred Compensation Plan
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