Abercrombie & Fitch - Key Lead, Old Orchard

Abercrombie and Fitch Co.
North America, IL
Category Customer Service
Job Description
Abercrombie & Fitch Co. is a leading omnichannel apparel and accessories retailer specializing in kids, millennials, and wider audiences. This Key Lead role focuses on ensuring exceptional in-store customer experiences by acting as a floor supervisor, guiding Brand Reps and Stock Associates, and driving store performance through customer satisfaction and team achievement. The role requires adaptability, attention to detail, and a proactive approach to problem-solving.

Requirements

  • Retail Experience (1+ year preferred)
  • High School Diploma/ GED equivalent preferred
  • Strong Communication and Interpersonal Skills
  • Retail Sales experience
  • Fashion Trend Knowledge
  • Adaptability/Flexibility and Stress Tolerance

Benefits

  • Competitive Sales Incentive Bonus
  • Merchandise Discount
  • Flexible Schedule
  • Career Advancement Opportunities
  • Brand Affiliate Program
  • Training and Development
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