ABP & TRAC Rental Supervisor

Requirements

• Lead, train, and supervise Rental and Service Agents to ensure high standards of customer service, sales performance, and operational efficiency.
• Drive daily rental sales, utilization, promotions, and incentives while monitoring market trends, competitor activity, and pricing.
• Manage scheduling, staffing coverage, performance coaching, and employee development to meet operational needs.
• Ensure rental units are properly maintained, cleaned, inventoried, and safeguarded as “paid demonstrators” in coordination with Service teams.
• Handle customer inquiries and complaints professionally to support positive customer experiences.
• Maintain accurate rental documentation, reports, inventories, and departmental records in compliance with company procedures.
• Support recruitment, onboarding, training, and performance management of rental staff as needed.
• Attend staff and management meetings and ensure timely, professional attendance and workplace standards.

Benefits

• Paid Time Off (PTO)
• Health and Life Insurance
• Retirement Savings Plan
• Employee Discount Program
• Fuel Discount
• Additional Leave Benefits
• Annual Salary Reviews
• Training & Professional Travel